Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4702 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 04, 2018
Had the pleasure of working with Mr Rob Shae and he was an all star from the beginning. I had some minor concerns about the vehicle and they were addressed immediately. Something that impressed me was that even when all the financing was done, I still remained a priority until I was driving my new car down the highway. I look forward to the follow up call in a few weeks. Someone get this man a raise!
Written By: Travis J
Paid too much for work.
May 04, 2018
We have always had our CRV serviced at Palladino Honda and have never had any real issues. But on this occasion, my wife unwittingly "ok'd" the replacement of the serpentine belt, which was apparently due for replacement. Our invoice shows we were billed $100 for the belt! The average on-line price is around $20. That's a 500% increase for "Genuine Honda Parts"! We were also billed $80 to change the belt. That's $180 to change a belt. This is simply absurd....
Written By: LINDSAY
Lindsay, we are sorry to see this review. Our Service Manager, Marilyn Bodson, would be happy to explain the charges in further detail. We do not wish for you to be dissatisfied! (705)-673-6733
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Scheduled maintenance
May 04, 2018
Dan advised of what needed to be done and what was recommended. No pressure. Wish you had a Dan in sales - but keep him in service - at least until I'm ready to change vehicles. Your service team is a pleasure to deal with. R-A
Written By: RUTH A
Ruth, thank you for your kind words! We are so happy that you always have a positive experience with Dan.
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Excellent service in every way.
May 04, 2018
The people at the service desks are very nice and knowledgeable. The vehicle is always done on time. The courtesy van is a great service.
Written By: GERRY J
Gerry, thank you for this amazing review! We appreciate the response.
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Frustrating
May 04, 2018
I have been leaving a message for the service manager and waiting for her call for over a week! Palladino Honda service department has been a nightmare!
Written By: RONALD E
Ronald, I have spoken with our Service Manager, Marilyn Bodson, and she has informed me that she has reached out to you. If you have any further questions or concerns we would be happy to help! (705)-673-6733
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Recieved the service that was promised.
May 03, 2018
No complaints about the service I received, it was great. The parking situation was a nightmare. Had to park where I was blocking cars.
Written By: LEE-ANN
Lee-Ann, thank you for this great review and we appreciate the feedback about the lot!
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B device with shuttle
May 03, 2018
Car service was performed and communicated well. Return shuttle ride not a pleasant experience. Discussed with Tamara and Dan upon return
Written By: KARA M
Thank you for your feedback, Kara. We appreciate your response.
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May 03, 2018
Reception with a smile; Shuttle was on time and efficient; Vehicle maintenance completed and ready as promised; diagnosed and repaired issue that I was not aware of...5 star service thanks!
Written By: Yvan B
May 03, 2018
Reception with a smile; Shuttle was on time and efficient; Vehicle maintenance completed and ready as promised; diagnosed and repaired issue that I was not aware of...5 star service thanks!
Written By: Yvan B
May 03, 2018
I have not had to wait for a long period of time for regular maintenance appointments, that makes me very happy! This scheduled tire exchange appointment was once again done very efficiently...thank you!
Written By: Lori C
Thank you for the excellent review Lori!
