Barrhaven Mazda
520 Motor Works Private , Ottawa, ON, K2R 0A5
Member since May 18, 2017
520 Motor Works Private Ottawa ON K2R 0A5Overall Score
Barrhaven Mazda627 Reviews
74Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 26, 2021
Great dealership
Written By: Alexander B
Thank you so much for sharing your experience and for giving us a 5-star review, Alexander.
February 23, 2021
Written By: Scotty B
Hi Scotty, we sincerely apologize that your experience with us was less than adequate. If you would kindly contact our customer service department customerservice@dilawricanada.com so that we can formally assist you.
February 16, 2021
Written By: Chad R
Hi Chad, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
January 20, 2021
Just bought a used CX-5 from Alex, he was great to work with, showed me all of the car features and made sure I left knowing how everything worked. Thanks Alex!
Written By: Liz
Hi Liz, congratulations on your new vehicle and thank you so much for sharing your experience with us and for giving us a positive review. We look forward to serving you better in the future
January 07, 2021
Incredible service. Brought my car in today, took less than an hour for the whole service package, including a changed part. Never seen such fast and reliable service. Would recommend, will definitely visit every 6 months.
Written By: haluk c
Hi Haluk, thank you so much for sharing your experience with us and for giving us a 5-star review.
December 29, 2020
Professional service as always. Attention to detail and always putting their customers first. Awesome and listening staff. Quality service in all.
Written By: Chinedu O
Thank you so much for sharing your experience and for giving us a 5-star review.
December 28, 2020
Awful customer service. When I picked up my new Mazda 3 there was a damage on the rear seat, I asked the dealer to fix it and it was not fixable, therefore the dealer commited to replace the seat. Six month later they have not replace the seat and the only thing they say is "there is a back order and you must wait" Additionally I got a lifetime oil change for my Mazda 3 and they always want to charge you anything extra when the maintenance only includes the oil change. I wont do business with this dealer anymore!
Written By: Julio A
Hi Julio, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
December 07, 2020
Salesmen too pushy
Written By: Archit C
Hi Archit, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
December 07, 2020
Salesmen too pushy
Written By: Archit C
Hi Archit, we are very sorry for the inconvenience. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
December 05, 2020
I had a personal experience with the Barrhaven Mazda dealership. They were friendly and helpful in finding me a brand new car. However, it did take them a long time to communicate anything back to me, they didn't let me know that I was going to get the vehicle and I had to call them back time and time again to get information. When I finally got my vehicle, they had forgotten to put the paint protection so I had to return to get that fixed. But I noticed a scratch on it the first day that went straight down to the metal and all they did was use a paint pen on it that just covers it up a little bit but doesn't really fix the gouge it has left in the paint. Overall very satisfied but disappointed in their lack of communication and the gouge that has been left on my vehicle.
Written By: Spencer S
Thank you so much Spencer. Should you have further concerns, kindly contact our customer service department customerservice@dilawricanada.com we would like to help in any way we can.
