Bank Street Mitsubishi
2565 Bank St , Gloucester, ON, K1T 1M8
Member since June 16, 2017
2565 Bank St Gloucester ON K1T 1M8Overall Score
Bank Street Mitsubishi946 Reviews
50Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 27, 2023
(Translated by Google) A great experience. Good customer service. We had good service. The gentleman explained to us well and in great detail. Thanks to Mr Grayson for the service (Original) Une belle expérience. Un bon service à la clientèle. Nous étions bien service. Le monsieur nous a bien expliqué et beaucoup de détails. Merci à Mr Grayson pour le service
Written By: Astrid M
Thank you for sharing your experience. We appreciate the 5 Star review.
September 23, 2023
Written By: Chanthana C
We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.
September 23, 2023
Great Friendly staff. Thaks
Written By: All O
Thank you for the positive review.
September 22, 2023
Written By: Ghassan A
We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.
September 22, 2023
"I Would Stay Away from them" My experience with Bank Street Mitsubishi was extremely disappointing. I sought their inspection services, for which I paid a higher fee compared to other providers, only to end up thoroughly dissatisfied. What particularly irked me was their lack of transparency. Upon requesting an inspection sheet detailing the points they had examined and any issues discovered, Of course they had not!😬 It was disheartening that they couldn't provide a basic inspection sheet, and worse, they seemed uninterested in addressing my concerns. Instead of taking responsibility for their oversight, I was asked to bring the car in to ensure the inspection is done correctly and they said that they will put their best technician on it for a reinspection, Wasted another 2 hours of my time and they did nothing and seemed that they totally had forgotten their promis made on the phone asking me to drive there! This experience has left me with a strong aversion to ever dealing with this dealership again. If anyone seeks my opinion, I will not hesitate to express my dissatisfaction. The absence of a simple inspection sheet, coupled with their unwillingness to acknowledge their shortcomings, paints a picture of a dealership lacking in accountability. And seems they have not a good memory and say things that is far from reality. Regrettably, I cannot recommend Bank Street Mitsubishi based on my experience.
Written By: Saeed N
Hi Saeed, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
September 22, 2023
Thank you Sam with the purchase of our new 2023 Mitsubishi RVR. I give Sam a 5 star rating such a pleasant person and knowledgeable Sam went over and beyond to assist us in purchasing our new vehicle he came thru with exactly what we were looking for in a new vehicle. On the delivery date he went through the vehicle and explained all the details of the vehicle. I highly recommend Sam if you are interested in purchasing a new car. Thank you Sam we are having a blast enjoying our car 🚗 😀
Written By: Pat P
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
September 19, 2023
We recently purchased our Outlander Phev from Grayson at Bank street Mitsubishi. The purchase process along with the trade in of our old car was easy, smooth, and not filled with the high sales pressure tactics we ran into at other dealerships. The entire experience was pleasent and we look forward to the many years to come with our new Outlander!
Written By: Joey P
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
September 15, 2023
excellent service and very friendly staff! I highly recommend Sam's service and explanation!
Written By: Pedro C
Thank you for sharing your experience. We appreciate the 5 Star review.
September 14, 2023
Very professional service by Sam. He was very knowledgeable about car and went beyond what would be expected from car sales person.
Written By: Tanja I
Thank you, Tanja. We appreciate your feedback and the 5 STAR review!
September 14, 2023
Nothing but praise for Sam, Eli, and the team at Bank St. Mitsubishi. They all made purchasing a new vehicle an enjoyable experience. Sam’s passion for the product really showed, as did his exemplary customer service and positive attitude. I can see why he is an award winning sales person. I highly recommend both the Mitsubishi and the Dilawri experience!
Written By: Bryan C
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
