Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4724 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Good experience overall!
April 24, 2018
Overall my experience was good. There were a few things that seemed a bit weird to me about the experience. For instance, I was allowed to test drive the vehicle with the salesman however when my boyfriend showed up to test drive the car we were allowed to take the vehicle without the salesman. I also thought it was weird that I needed to schedule an oil change for the week after I purchased the vehicle. This seems to be something that should of been done on the vehicle before purchase. Finally, when picking up the car I was only given one set of keys and when I asked about the second set we found out that they had been lost. A second set is being made for me which I appreciate but I wonder if I would of even received them had I not asked.
Written By: Maxine
Maxine, thank you for your feedback and the 4-Star rating! We are happy that we were able to resolve all of your issues! Thank you for choosing Palladino Honda.
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April 21, 2018
Written By: Rachelle A
Schedule "B" Mtce...3 year 2015 Civic with 45002 kms
April 20, 2018
Customer Service unable to address my questions/concerns regarding changing/flushing of brake fluid @ 3 year mtce. Nowhere in manual or on google is their ANY reference to changing brake fluid. Actually brake fluid is NEVER mentioned! The response I received was to satisfy warranty, Honda recommends the work be done! I suggested they (HONDA) make this clear to customers. .
Written By: RUSSELL
Russell, we appreciate your feedback! Customer feedback is how we continue to grow.
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Apr. 2018 Maintenance Check-up
April 20, 2018
Excellent service as always. Appreciate that Dan contacts me to review items recommended in addition to those that I brought the vehicle in for. Thanks Dan !!
Written By: PETER E
Peter, we are happy that you had such a positive experience with us! Thank you for your loyalty!
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I waited in a comfortable chair for about eighty minutes waiting for my tires to be changed from winter to all-season.
April 20, 2018
The work was completed in the length of time that I was told and the work was done as I expected. They didn’t add any extra charges to my bill.
Written By: JAMIE
Jamie, thank you for this awesome rating! We appreciate your response.
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April 19, 2018
Written By: Maurice C
Thank you for this awesome rating, Maurice! We really appreciate it.
Great service.
April 19, 2018
Tamara was extremely helpful in solving a 1 year old issue. She is very pleasant to deal with. She called me to let me know that additional service was needed on vehicle that was covered under warranty. I would definitely deal with her again. She is an employee you want to keep around.
Written By: NORMAND
Normand, thank you for the 5-Star review of Tamara's service! We really appreciate your response.
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Excellent as always
April 19, 2018
Dan saw me sitting in my vehicle at 7 waiting for the service department to open. Despite not opening until 7:30 he came out and invited me to come inside, grab a coffee and wait comfortably. Made my day! Thanks Dan!
Written By: DAVID
David, thank you so much for telling us about your wonderful experience with Dan! It's a great example of our culture that provides our first-class customer service! We are so happy that he was able to make your day!
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Professional and informative
April 19, 2018
Dustin was very professional and courtesy. He was polite and patient when needed to tell me what other items were required, going over all the recommendations, highlighting them for me. He also came out with me to confirm the winter tires had been placed in the vehicle giving me room for picking up passengers for a luncheon.
Written By: JENNIFER L
Jennifer, we are happy to hear that you were so pleased with your experience with us! Thank you for this lovely review!
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April 18, 2018
The service group at Palladino Honda is great! Dan, Marilyn, Matt and the rest of the service team recently helped with resolving a unique problem with my 2009 Honda. The team's persistence and patience resulted in a solution that worked. I have dealt with Palladino Honda for many years. The service team has consistently provided pleasant and helpful service. Again this last time, the service was first rate. Thanks Gang!!
Written By: Patrick T
