Larry Hudson Chevrolet Buick GMC
1000 Wallace Ave N , Listowel, ON, N4W1M5
Member since November 13, 2013
1000 Wallace Ave N Listowel ON N4W1M5Overall Score
Larry Hudson Chevrolet Buick GMC1125 Reviews
606Review Ratings Breakdown
Consumer Reviews
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December 11, 2020
I live in owen sound and I bought my car from listowel (great buying experience!). I was emailed (by Molly) about my car needing a multi point vehicle inspection and an oil change. I was told in the email that both of these services would be complimentary for my new car. I drove the 1.5 hours tk my appointment and when I arrived I was told that my mpvi would not be included. I already drove all that way so I just paid the amount for the mpvi. A week later I received a phone call saying I needed to pay for my oil change too. So now I'm out over 200 bucks and I spent an entire day driving to and from listowel and waiting at my service appointment. I am not happy that I've been lied to! Im never coming back and will not be sending anyone there to buy anymore vehicles
Written By: Amy W
Amy, clearly this is a major case of miscommunication and we’re so very sorry that we’ve let you down. We will be escalating this concern to management. We appreciate that you chose to purchase your vehicle from Hudson’s and we’re even more grateful that you returned to us for service. We will have someone reach out to you. Thank you. - Team Hudson
I was lied to
December 11, 2020
I live in owen sound and I bought my car from listowel (great buying experience!). I was emailed (by Molly) about my car needing a multi point vehicle inspection and an oil change. I was told in the email that both of these services would be complimentary for my new car. I drove the 1.5 hours tk my appointment and when I arrived I was told that my mpvi would not be included. I already drove all that way so I just paid the amount for the mpvi. A week later I received a phone call saying I needed to pay for my oil change too. So now I'm out over 200 bucks and I spent an entire day driving to and from listowel and waiting at my service appointment. I am not happy that I've been lied to! Im never coming back and will not be sending anyone there to buy anymore vehicles.
Written By: Amy
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December 11, 2020
Disappointed in the service department. Here's my experience, in the order it happened. This summer I bought a 2020 Silverado 3500. November 17 I bring the truck in because of a factory defect. The brake controller malfunctions when hooked to my electric over hydraulic trailer brakes. They send me on my way without any repairs or solutions to the problem. I contact another garage and order parts to fix it. December 2 I purchase parts online and get them shipped. December 3 larry Hudson calls back with a solution but I've already ordered parts. December 10 I bring it in again because the truck brakes are wearing out rapidly due to the defective trailer brake controller. They quote me more than $1,100 to fix the brakes on my 5 month old truck with 23k, and refuse to cover it with warranty because it's "my fault" for over heating them when I've made every effort to fix it in time. I'm super let down. Just finished buying a new truck and now I will be buying all new brake pads & rotors for it
Written By: Aaron W
Hi Aaron, we are deeply sorry to hear that we’ve let you down. We will make every effort to investigate this situation further. We will escalate this concern to management and someone will be contacting you. We want you to know that we really appreciate your business.
December 10, 2020
Need more sport trim levels
Written By: John R
Hi John. We value your feedback. We do have “sport” line options available in a number of our models, although they are labeled differently (ex. “RS”). GM is always researching different options/trims based on consumer demand and evolving technology. If there’s something specific you’re after, we will certainly do our best to find you something to suit your needs!
December 10, 2020
Need more sport trim levels
Written By: John R
Hi John. We value your feedback. We do have “sport” line options available in a number of our models, although they are labeled differently (ex. “RS”). GM is always researching different options/trims based on consumer demand and evolving technology. If there’s something specific you’re after, we will certainly do our best to find you something to suit your needs!
Sierra
December 10, 2020
-Very knowledgeable, not “pushy”, respectful salesman -Willing to find a vehicle with our wants and needs -Dave didn’t sell us a vehicle, he helped us buy one!
Written By: Barret
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December 04, 2020
Dolly, Denise and Katie were our team while buying our brand new 2021 Chevy Silverado dually! They were so helpful and answered all our questions while also catering to our needs. This is my second vehicle purchased from Larry Hudson in the past 10 years and I will be going back for my third in fourth!
Written By: Katie F
Hi Katie! Thank you so much for taking the time to give us some feedback. We’re so glad to hear you had a great experience in our sales department. Those three ladies know their stuff and we’re lucky to have them on our team. We would like to sincerely thank you for your business. Enjoy that truck! :)
December 04, 2020
Extremely nice people to work with! Would highly recommend!
Written By: Dwayne V
Thank you so much for the review Dwayne!
December 04, 2020
Extremely nice people to work with! Would highly recommend!
Written By: Dwayne V
Thank you so much for the review Dwayne!
December 03, 2020
Jeff and Katie provided top notch, professional and timely service. They graciously accommodated my request to pick up my vehicle two days earlier than expected without a hitch. Well done!
Written By: Craig G
Thank you so much for taking the time to leave us a review Craig! We truly appreciate your feedback and we will continue to give you the best! Happy motoring! :)
