Murray Chevrolet Winnipeg
1700 Waverley St , Winnipeg, MB, R3T 5V7
Member since February 19, 2015
1700 Waverley St Winnipeg MB R3T 5V7Overall Score
Murray Chevrolet Winnipeg2857 Reviews
2715Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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A comedy of errors
March 27, 2015
From the time we dropped off our car, red flags went up that we should not have ignored. The left arm does not know what the right arm is doing! First, we changed our contact info to reflect that I should be phoned, and not my husband. Guess who got called 15 different times on his cell phone, despite repeated attempts to get them to call me? This was not a difficult request, yet for some reason, they continued to ignore it. We were promised a conquerable courtesy vehicle, and were assured that a note would be made about it in our file. Guess who didn't have an appropriate vehicle ready for us when we dropped off our car? The vehicle we did eventually get was dirty and dinged up. We had an oil change and inspection done on the car a week before we dropped it off for the body work and recalls. However, they wanted to charge us for another inspection, and they had no way to call up the items that were noted in their previous inspection to be fixed on this visit. Not to mention the diagnostic fee we were charged for a problem that was already diagnosed, and the windshield wiper that *had* to be changed (according to them) and wasn't. Overall, I would describe our experience as a gong show. We will not be returning.
Written By: Lauren
Lauren , please feel free to contact me asap on this .My direct line is 204-275-9203 . I would like to apologize for your experience and make it up to you. We take pride in our work and appreciate your feedback . Chris Rostek Assistant Service manager Murray Chevrolet
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Very positive
March 27, 2015
Good clear description of the problem and what my repair options would be. Much appreciated.
Written By: Terry
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Great service and finished on time.
March 27, 2015
Peter and the service crew always get my service work done in the time promised and with no follow up issues.
Written By: Christopher
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Excellent!!
March 27, 2015
Craig was very knowledgeable and very professional to deal with! I would highly recommend him to anyone looking for a Chevy product!
Written By: Michel
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Experience has ben positive.
March 27, 2015
Oil changes and follow -up on warranty after the sale. All has been performed as promised.
Written By: Francis
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Murray Chev has been a pleasure to deal with.
March 27, 2015
So far, my experience at Murray Chev has been excellent. They have given me good advice and really looked out for my interests with regard to warranty issues, saving me a lot of money in the process and earning my trust. I would definitely recommend them.
Written By: Chris
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In one world "excellent"
March 27, 2015
That was a great shopping experience! My dealer told me everything about my car and helped me decided which package do i really need to get, and the price was very reasonable. It took me only 1 afternoon from deciding the vehicle model to make the purchase. Wonderful car! Wonderful dealer! Wonderful Murray Chevrolet!
Written By: Ding
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I hate the way customers are greeted at the dealership
March 27, 2015
I like old school where you park your car and walk into a service desk. From there the receptionist will deal with you when it is your turn. The way this dealership is set up is I always seem to drive the car in the garage and no one greets me. I stand around for a while waiting for someone to even acknowledge me but I end up walking around feeling like I am interrupting people till I find someone who will greet me.
Written By: Conrad
I do apologize that you have not been greeted in a timely matter. We appreciate the feed back and will continue to work on this and work on this to be done in a timely matter. Please do not hesitate to call me personally on my direct line to discuss . Kelly Scott Service Manager 204-275-4560
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Radio needed to be replaced
March 27, 2015
Chris was very friendly and provide me with information about my vehicle that I didn't know about. He has excellent customer service skills.
Written By: Gisele
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Chris Mark
March 27, 2015
Chris is always helpful and keeps me informed about the vehicle's progress. I am treated as a valuable customer.
Written By: Joan
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