Roy Nichols Motors Ltd

October 07, 2023

We will continue to come back. Great service. Great people.

Written By: Josh L

October 07, 2023

My experience was wonderful. The problem with visiting any business is the need they have for these validation surveys. I will continue to visit Roy Nichols, I will not do any more surveys. If I have a problem with my experience I will voice the problem.

Written By: Ron B

October 05, 2023

Friendly and professional service.

Written By: Douglas L

October 02, 2023

Super service friendly staff. Sales and service excellent Thank you

Written By: CAROL S

October 01, 2023

Easy booking, fast service, oil change done in timely manner. See you guys next time.

Written By: Pete V

October 01, 2023

Best service and great deals. I love my new vehicle!!!

Written By: lindsey k

October 01, 2023

Very professional and friendly dealership

Written By: Sandra K

September 30, 2023

Today I went to Roy Nichols for the first time. It was out of pure necessity because my vehicle had progressed to an undriveable state in just a few short days. I typically would have taken it to my regular GM dealer but there was no possible way I could have driven it there, and Roy Nichols was the closest shop to my home. My vehicle had developed a very loud banging and rattling sound, over bumps, on the right side with a looseness and shaking at highway speeds. It has 133,000km so I was sure it was going to need balljoints and bushings and linkages, most likely in the fronts and rears. I dropped it off at 9AM and before 1PM I received a call from the service woman who had taken my keys earlier. She said the technician gave it a look and a test drive and something that had been serviced before (not by them) had come out of adjustment and the technician put back to the way it was supposed to be and it was ready for me to pickup. I asked if they had noticed the noise in the rear? She said that she would ask the tech and would call me back. 30min. Later she called me back and said the Technician took it out again and all the noises were gone and I could come pick it up. THE TECH TOOK IT FOR A TEST DRIVE, GAVE IT A LOOK OVER, FIXED THE ISSUE, TOOK IT FOR A SECOND, AND THIRD TEST DRIVE, AND THEY DIDNT EVEN CHARGE ME FOR IT!!!!!! 🤯 Granted, I did pay for the initial diagnostic fee, which comparatively was very reasonable. The service woman was very helpful and nice. I used the shuttle service, the driver was very nice, the tech was thorough, the readjustment was free, even the cashier lady was friendly! I am 100% sure that any other shop would have abused this opportunity to replace old, but not worn out, parts unnecessarily. Including my regular GM dealer. Roy Nichols employees have integrity, nowadays that is priceless and nearly unheard-of. Kudos 👏 to the employees at Roy Nichols. I'm happily switching. QUALITY PEOPLE AND QUALITY SERVICE RIGHT HERE IN COURTICE. Thank you.

Written By: Derek T

September 29, 2023

Written By: chuck k

September 26, 2023

Brought an Impala in for certification. They found the brake cable had seized. A couple hundred bucks. It wasn't expensive and the job was fairly quick...couple days. Walked in, paid, walked out with the car.

Written By: Dan A