900-1717 Waverley St , Winnipeg, MB, R3T6A9
Member since February 25, 2016
900-1717 Waverley St Winnipeg MB R3T6A94267 Reviews
1747*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 24, 2019
All good - very helpful All good - very helpful All good - very helpful All good - very helpful All good - very helpful All good - very helpful
Written By: Ken
Thanks for the review Ken! We are glad it went well and that you found our team helpful! If there's anything else we can give you a hand with please feel free to reach out!
There are no staff members associated with this review.
May 24, 2019
We are over 2 hours from the dealership. We were told our car was ready. Went to cashier and was told carvwas ready to go and they had done some electrical work. No one told us the part was defective and no work was done .A written report was left on the dash which was the only way we knew the part was not replaced. We tried for over an hour to reach the service dept to reschedule by phone. When that did not work we sent an email to set up a tentative appt to have the part which is on back ordereplaced. No phone call but an email scheduling the appt for the day we asked for but at 7:00 am which would mean we would have to be on the road at 5:30am. We consider this to be very impersonal and unsatisfactory service
Written By: Wendy
Hello Wendy, we are glad we were able to reach you by phone and that we could order the correct parts for your vehicle's next visit. If you have any more questions please feel free to give us a call!
There are no staff members associated with this review.
May 24, 2019
Originally had an appointment for a minor issue and then had a "016" maintenance minder show up a few days ago so when I went in I asked if the more serious maintenance could be done and was assured it could so I was very pleased that it all could be done and was done promptly.
Written By: Josephine
Thanks for the review Josephine! We are always happy to help. If there's anything else you need a hand with please let us know!
There are no staff members associated with this review.
May 24, 2019
I purchased a 2019 Honda Pilot Turing on December from them. Noticed passenger door was not aligned. Left a message with sales manager Dylan Fuzi and he did not return phone call. Contacted again no return phone call. Couple of months later my GPS went on my brand new vehicle not impressed. I was told software needed to be updated. Some to Jeremy team manager regarding alignment he informed us he will schedule an appointment with Autobody department and gave us a date. On the day of the appointment I contacted auto body to let them know I was bringing in the vehicle, they informed me that I did not have an appointment scheduled. My understanding is that Jeremy forgot to schedule the appointment. Contacted Jeremy and left a message and again no return call. Last week I found out my air conditioner was not working when I turned it on for the first time on my brand new Honda. I was told by one of the sales guys nonchalantly that it is common occurrence in a Honda Pilot and Passport. I am incredibly frustrated with their customer service . No accountability or transparency with the salesmen. I am very disappointed with Crown Honda.
Written By: Anto
May 24, 2019
Had to wait awhile to get in for an oil change. Service very satisfactory, quick, professional nothing else to add.
Written By: Eva
Thank you for your review Eva! We are glad to hear you had an excellent experience with our service team. If there's anything else you need a hand with please let us know!
There are no staff members associated with this review.
May 24, 2019
When my Honda HRV wouldn't start after I had been away for two weeks, I was very frustrated with its lousy battery and this problem of not starting when it has sat for a time. My husband charged the battery enough For me to get into the dealership, with every icon lit up on the dash as I drove, also nerve wracking. It was a busy Saturday morning and they graciously let me leave the car without an appointment, arranged a shuttle ride for me home and back, checked a few things and seemed to think it was okay. I didn't mind paying the $60.00+ charge for all that service. I am not always happy with my Honda but am generally happy with the staff at my dealership.
Written By: Carol
Thank you for your review Carol! We are always happy to help and are glad you could give you a piece of mind while driving your HRV. If there's anything else you need a hand with we would be happy to help!
There are no staff members associated with this review.
May 24, 2019
Summer tire installation. Oil condition check. Rear deck rattle check. Rear deck rattle not heard by tech. When I picked up the car I could hear rattle. I had the tech come check the car when I picked it up. Noise was heard by tech and will be taken care of on my next service.
Written By: Bradley
Thank you for your review Bradley. Thank you for pointing out the rattle. We look forward to seeing you again to solve this issue. If there's anything else in the meantime that our team can help you with please let us know!
There are no staff members associated with this review.
May 23, 2019
Sunshade was defective from day one . I should have never accepted the delivery of the SUV. After the 4 sunshade replacement, it was finally corrected.
Written By: MICHAEL
Thank you for your review Michael. We are sorry it took so many trips to fix your sunshade but we are happy to hear we were able to fix the problem! If there's anything else we can give you a hand with please let us know!
There are no staff members associated with this review.
May 23, 2019
This was my first maintenance service for a new CRV. It was relatively easy to book the appointment and schedule the shuttle service. I appreciate the shuttle so much.
Written By: Mona
Thanks for the review Mona! We are glad to hear you enjoyed the shuttle service! We hope you are enjoying your new CR-V.
There are no staff members associated with this review.
May 23, 2019
Had a winter tire swap, storage, warranty and oil change all completed in one day exactly when expected. Service was prompt and courteous and informative of needs now and in the coming months. Very happy with my overall experience!
Written By: Mathew
Thank you for the five stars Mathew! We are happy to hear we could help you and your vehicle get ready for summer driving. If there's anything else we can give you a hand with please let us know!
There are no staff members associated with this review.