Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
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still having the same issue as when I brought it in. Needs servicing again
October 11, 2017
Service people are courteous however the issue I was having has not been resolved. It is taking numerous time for the car to start.
Written By: TIFFANY A
Tiffany, Melanie will be touch with you shortly to book an appointment.
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Had an oil change and it was done in a very short waiting time
October 11, 2017
Oil change waiting time was short and was in and out in no time. Staff was excellent and very polite. They tell you everything that was done on the car
Written By: LORRAINE
Lorraine, we are happy to have serviced your vehicle for you. Thank you for your review!
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Flat Tire
October 09, 2017
I experienced a flat tire for the first time in my life with my 4 week old Honda Civic (which I love). I called Palladino and explained my situation and they gave me the number for road side assistance from Honda and were going to wait for my arrival. The person on the other end of the phone with roadside assistance was very sympathetic and understanding and the tow truck was there within 25 minutes. Once I got to Palladino, the person who took care of me at the service desk was not so sympathetic and understanding telling me that they may not be able to have my car done by "tonight". I work 2 km away from the dealer but live 100 kms away and needed to get home. I was also guaranteed a loaner if I ever needed one, but there were none available so I was worried I would not get home. It did work it out with me getting a new tire and getting home in my own car that night, but I am still worried that next time something happens, I may not get what was promised at purchase. The sales rep, Chase, who took care of me is always very kind and answers questions whenever I have one.
Written By: PAUL
Paul, we apologize that a loner vehicle was not available at the time. Thank you for your feedback.
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The staff was helpful and I had a great business with the Honda
October 07, 2017
It was a great experience doing business with the Honda. Staff were very helpful and accomodative of my needs. Thank you to my agent Matthew Battistoni and Danny from the finance. Thank you Honda Sudbury
Written By: TRESIA
Thank you so much for the fantastic feedback Tresia! We hope you enjoy your new 2017 Honda CR-V.
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Great Service!
October 04, 2017
Minor issue was fixed in no time. Service desk was a pleasure to deal with. I enjoyed a tea while I waited. Many thanks!
Written By: CRISTINA
Cristina, thank you for the lovely review! We look forward to seeing you again in the future.
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Great service, great staff.
October 04, 2017
Always kept informed of repairs being made or repairs that should be made then and there or that should be done in the near future. Unfortunately I experienced problems with the tires that had just been rotated. They caused much vibrations. I needed to stop in Sturgeon to have the front tires replaced. Rotation on Thur. problems on Sat. At the beginning of my trip. Should have been advised on wear and tear.
Written By: CECILE
Thank you very much for the feedback Cecile.
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Great service.
October 04, 2017
Work was explained in easy to understand terms. Vehicle was ready on time as promised. Shuttle service was excellent.
Written By: DANIELE
Thank you for the awesome feedback Daniele! We look forward to seeing you again soon.
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October 04, 2017
Written By: ravinder s
Ravinder, we appreciate the five star review!
October 04, 2017
Written By: ravinder s
Ravinder, we appreciate the five star review!
Replacing piece of door panel
October 04, 2017
Service was good, they were running a little behind. I waited. Door panel piece was repaired. Since then it has fallen off.
Written By: DANA L
Dana, please call our Service Appointment Coordinators to book an appointment so that we can repair the door for you. The number is 705-673-6733 ext 644.
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