Barrhaven Mazda
520 Motor Works Private , Ottawa, ON, K2R 0A5
Member since May 18, 2017
520 Motor Works Private Ottawa ON K2R 0A5Overall Score
Barrhaven Mazda627 Reviews
74Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Excellent purchase experience
January 03, 2020
It's an excellent experience with James Wu. He is professional, customer centered, and no push. I am very satisfied with him to purchase a CX-5.
Written By: Yong
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December 22, 2019
Written By: Radek W
December 18, 2019
They misdiagnosed the problem with my car in service, mistakenly charged me for something covered under warranty, OVERcharged me, and finally agreed to reimburse me after admitting I shouldn't have had to pay in the first place. Now, three months later, I'm still waiting for that reimbursement. I love my car but I have no trust in their service department or their ability to come through when they promise anything. I'm trying to be patient but it's wearing thin.
Written By: Jason S
December 18, 2019
They misdiagnosed the problem with my car in service, mistakenly charged me for something covered under warranty, OVERcharged me, and finally agreed to reimburse me after admitting I shouldn't have had to pay in the first place. Now, three months later, I'm still waiting for that reimbursement. I love my car but I have no trust in their service department or their ability to come through when they promise anything. I'm trying to be patient but it's wearing thin.
Written By: Jason S
December 14, 2019
We bought my wife’s car here and made all the servicing here as well. I never discuss and always followed their recommendations. Today I brought my wife’s car for a break inspection because the breaks blocked in the middle of nowhere. My wife get stuck with the kids with rear wheel blocked. Apparently, that was caused by the previous break maintenance done by Mazda. According to Mazda this incident happened because, following Mazda recommendations, I chose the after market break kit instead of the Mazda break kit. So my wife get stuck with kids in the middle of nowhere not because they didn’t correctly assembled the break but because I chose the supposedly high quality after market break kit they sell. I was satisfies so far and I never had an issue with Mazda so I was really disappointed with the situation. Good point, this happened now while we start planning for replacing our cars.
Written By: Chaouki S
Hi Chaouki, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
December 10, 2019
Had the pleasure of dealing with Brandon at Barrhaven Mazda when my wife and I purchased a used vehicle here back in July. Even though it was the cheapest vehicle on the lot, Brandon was always quick to respond, knowledgeable with his answers, and treated us just like if we were buying a new car. Thanks again!
Written By: Shannon F
December 09, 2019
I would highly suggest Barrhaven Mazda to anyone looking for a great deal! Honest & hard working staff ensures all needs are met in the highest degree. Great people, amazing cars!
Written By: Justin C
December 02, 2019
This mazda dealer maintenance department come with either liar or unprofreesional mechanic, listen to their advise will cost you a lot before vehile problem fixed.
Written By: J F
December 02, 2019
This mazda dealer maintenance department come with either liar or unprofreesional mechanic, listen to their advise will cost you a lot before vehile problem fixed.
Written By: J F
November 28, 2019
Bad service by cheating customer for money
Written By: J J
