Jackson's Toyota

February 05, 2024

Written By: Nabil S

February 04, 2024

Written By: fani g

February 03, 2024

They were very diligent in giving me updates on my new car throughout the 21 months wait. When it did arrive, I was given an in-depth description of the operation of the vehicle.

Written By: Dave

February 02, 2024

Dropped my vehicle off for a service appointment which is always an easy, efficient process. Thank you to Derrick for the laughs and excellent customer service!

Written By: Hannah B

February 02, 2024

I ordered a Rav 4 XLE 2024 with a standard package at Jackson’s Toyota south Barrie, In December of 2023, and the car arrived in January 2024. I Never requested for side molding and other accessories added but this dealership added them. I went back to the dealership to express my concerns and the sales manager was literally pushing me out, after the discussions got heated, they emphasized that I signed the bill of sale with the accessories. Agreed I signed the bill of sale, but is it not the responsibility of the dealership to explain to the customer what the accessories are doing, most especially if it is going to alter the looks of the car before they ask the customer to consent and sign. For example I don’t know what side moldings are until I saw them on the car. Not everyone is a car accessory savvy to know their functions. I understand that dealerships want to sell their products but it should be well explained to the customer before consent. My experience at this Toyota dealership is the worst and the General manager was rude. Please be advised to avoid this dealership if you want to purchase your vehicles, go else where! I have been a Toyota customer for over 10years and I have never had this type of experience. I don’t normally write reviews but I needed to do this, so that someone else won’t fall a victim. This is the worst experience ever!

Written By: sheroobaba1

February 01, 2024

Excellent, knowledgable help from the sales person Andrew Black. Continual contact throughout the purchasing process.

Written By: Marilyn R

February 01, 2024

Be cautious of this Toyota dealerships parts counter.. I'm a shop who got a quote on parts , the quote of 17.48 and 70 on a retaining clip and a tone ring over the phone turned into a list price of 136 dollar with tax... When I mentioned that's not the quote it was adjusted to 22.21 and 78.70 , a difference in quote 13.43 before tax on my quote , this cost my shop money after quoting my customer working from there parts quoting, not to mention my shop is 50km one way to this Toyota dealership, had I of brought my quote I'm sure it would've been properly adjusted but that's my bad for trusting a quote on parts .. If you get quoted from this dealership or any other please bring your quote with you to be properly priced to your given quote , if I was closer than 50 km each way I'd definitely go back for an adjustment but at this milage I'm taking the loss and bitting the difference...

Written By: Vance A

February 01, 2024

Andrew and the crew at Jackson Toyota treated us like we were the only customers they had. We felt like royalty. Would recommend Andrew and Jackson Toyota to anyone who is looking for a new or used car and want to be treated very well.

Written By: David P