Winnipeg Honda
900-1717 Waverley St , Winnipeg, MB, R3T6A9
Member since February 25, 2016
900-1717 Waverley St Winnipeg MB R3T6A9Overall Score
Winnipeg Honda4271 Reviews
1747Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Great service.
June 19, 2018
Great service from the Advisor describing all tests and work performed. The Staff is consistantly professional and friendly. I will definately return.
Written By: Derek
Thank you for the fantastic review Derek! We appreciate your continuous patronage.
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Dylan Foui
View ProfileUnhappy experience
June 19, 2018
Had and appointment at 7:30am. Did not get welcomed or greeted until 7:45am. Car was not even looked at until 8:00am. Salesman tricked me into doing an un-needed repair and did not even tell me how much it would cost. Big surprise when the bill came. Car was supposed to have warranty work done but was denied and told I should call honda canada to convince them to pay. Could a dealer not show the courtesy to even try that? Wasted 1 hour of my time and bought the “recomended” new tires to stop vibration and car has same issue. $1000 all for nothing
Written By: Waylon
Hello Waylon. Thank you for your feedback. We are sorry for the confusion regarding your appointment. It is important to note that you can refuse any service you do not wish to have preformed on your vehicle. We apologize for any inconvenience we may have caused for you. Thank you for your continued patronage with us at Winnipeg Honda
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Andy Chan
View ProfileSunroof repair
June 19, 2018
Spent over 1700$ to have shade repaired on CRV sunroof. I picked up my vehicle, paid the bill and proceeded to leave with my keys only to be stopped by the service adviser who asked me "if the girls at the desk mentioned the damage that was done to my vehicle during the repair"? I was old nothing/they just took my payment. The adviser revealed that a hole was made in the lining of my vehicle but it was patched. He was" if I was okay with a patch up job?" I said no please fix it.
Written By: Diane O
Thank you for your feedback Diane. We apologize for the small damage to your vehicle while in our hands. We prefer for our Parts Advisers to be the ones to discuss sensitive issues like these with the customer, as they are the experts in the matter. We hope were were able to resolve this issue in a way that was satisfactory with you. We are very sorry for all the trouble we caused you and if you still have any question feel free to give us a call at (204) 928-4609.
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Giovanni Rhodes
View ProfileSatisfied with my last service maintenance
June 19, 2018
The service person, Ian, I think was his name, were very friendly, very informative, and very attentive to me as a customer
Written By: Gemerina
Thanks for your great review Gemerina! We are glad you had a fantastic service experience with us.
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Dylan Foui
View ProfileEveryone was very friendly & helpful.
June 18, 2018
Was able to take a 2018 HRV for a test drive. After I bought the car one of the salesmen showed me all the different options the car had.
Written By: Diane
Thanks for your great review Diane! We are glad you had a fantastic experience with us and hope you are enjoying your new HRV.
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Darrell Weselake
View ProfileThe job was done quickly
June 18, 2018
Good service and service department was pleasant and job was done quickly. The staff was friendly and pointed out various service options.
Written By: Simone
Thanks for your great review Simone! We are glad to be able to provide you with excellent customer service.
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Staff are good listeners, caring and efficient in servicing my car.
June 18, 2018
Staff are friendly, polite, and courtious. Honest about the work that is necessary for my car. Thankyou for making my visits such a pleasant experience.
Written By: Gayle
Thank you for your kind review Gayle. We are glad to provide you with excellent service on all of your visits.
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Giovanni Rhodes
View ProfileExcellent customer service
June 18, 2018
This is the 3rd time that we've used Dylan and he goes the extra mile to make sure his customers are happy. Not only does he sell Honda products he will also help with other products. His communication with me has always been fantastic and he's always available to answer all my questions. Unfortunately my Honda didn't work out for me, but he found me a vehicle that suited my needs. Thanks Dylan!
Written By: Lillian
Thank you for your fantastic review Lillian. We are glad to have been able to continuously give you a fantastic experience with us.
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Dylan Foui
View ProfileFailed to identify source of electrical/starting problems on my 2011 Honda Fit, but jumped to an easy answer.
June 18, 2018
I have already provided feedback on this experience, both in a survey and verbally to my Honda service manager. I had a difficult to diagnose electrical problem affecting power assisted steering, the radio, and starting. I explained my history with another shop to the service technician - including that I had gotten the battery replaced twice with new batteries in a short period of time, even though both batteries were testing good. In short, the battery was not the source of the problem. When I discussed it with a CAA advisor they reached a similar conclusion, that the battery could not be the source of the problems I was experiencing. The second new battery installed by my shop was larger than the usual Honda Fit battery - it was installed to see if more cranking power might solve my issues, but this didn't work. The Honda service technicians came to the conclusion that this larger battery and the tension it was creating on the ground cable was the cause of my electrical problems, and they suggested that I buy and install yet another new battery for $179 or so. Instead I went back to my local shop and related what Honda had said. My shop started by installing a regulation size Honda Fit battery (at their expense) to see if the larger battery was actually the problem, and to rule this out. As expected the electrical problem persisted. Then on the advice of another mechanic they tried unplugging all the electronic components (including steering, etc.) and then plugging them in again, like a reboot. This worked and I have not experienced the electrical problems since then, about 3 weeks ago. I had hoped Honda would be able to identify the source of the problem because you might have specialized diagnostic equipment and more experience with Hondas, but this didn't prove true. Instead of listening carefully to the history I provided a quick and easy solution was suggested, which wasn't the right one but would have cost me more money. I would suggest you see if other Honda shops have come across this kind of problem, whether any of them have tried this "reboot" approach, and whether it worked. It might help your other customers. More generally I would suggest you develop better communications in two ways, first by listening more carefully to customers and the history they provide, and second among your network of Honda dealers to share solutions to difficult issues. Your service manager, by the way, did offer to provide a free starter diagnostic test, which I appreciate, but that wasn't the issue and wasn't needed.
Written By: Jeremy
Thanks for your feedback Jeremy. We are glad your vehicle is back in top shape. Thank you for communicating with us throughout the whole service issue. We appreciate your feedback and apologize again for being unable to resolve your issue. Thank you for your continued patronage with us at Winnipeg Honda.
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Giovanni Rhodes
View ProfileThere was a second row seating recall and I made the appointment and I was in and out at the time they said I would!
June 18, 2018
They stick to their word when you bring your vehicle for service! They always make the repairs or service in the time allotted!
Written By: Pamela
Thanks for the great review Pamela! We are proud to be able to provide you with continuously excellent service.
Related Staff:
Dylan Foui
View Profile