Winnipeg Honda
900-1717 Waverley St , Winnipeg, MB, R3T6A9
Member since February 25, 2016
900-1717 Waverley St Winnipeg MB R3T6A9Overall Score
Winnipeg Honda4271 Reviews
1747Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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relaxing
February 11, 2018
I travel 1 hour to Winnipeg then another 40 minutes around the city (I live North of Winnipeg) to get to Waverly Honda because of the service I receive from my sales rep. I drive by 3 other Honda dealers (at least) to get there, and It happens to be the furthest one away from my home. What does that tell you about my level of satisfaction with the follow up of my sales rep, and my Honda dealer?!
Written By: Maurice
Well thank you for the kind review Maurice! I think that means we are a pretty fantastic Honda Dealership! Take care until we see you next time!
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Dylan Foui
View ProfileConsistently puts the clients needs and provides different options
February 11, 2018
The entire Honda Team provided us with different options and the financial implications of each of these options which helped us make a better decision. Also, each option was explained in terms of vehicle features and technology. This also helped us make a more informed decision. The changes regarding the technology were explained to us in detail and modelled so we had a complete understanding of these changes and could operate this independently once we left the dealership.
Written By: Lyle
Thank you for the kind review Lyle, appreciate the feedback! Welcome to the CROWN family! Please don't hesitate to let us know if you need anything else: Sales 204-261-9580 Service: 204-275-9256
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Dylan Foui
View ProfileCharged me top dollar for an item that should have been free.
February 11, 2018
Battery should last 5 to 7 years. This new battery lasted about two. They kept telling me that there was $50 fee just to test the battery to see if it was good or not. They charged me half price on a battery that would’ve cost a lot less if I would’ve purchased anywhere else. So by the time I paid the $50 fee and the cost of the battery it would’ve cost the same to buy a new battery anywhere else. What a scam.
Written By: Michael
Sorry to hear you did not have a good service experience Michael, please reach out to our Service Manager at 204-275-9256 to recap this and hopefully resolve what went wrong here.
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Dyanne Evans
View ProfileI received the excellent service that I have come to expect from Winnipeg Honda.
February 11, 2018
The technician who worked on my vehicle was friendly and courteous, and discussed the problem and solution with me in a clear, concise manner. He answered all my questions and encouraged me to call if I were to have any further questions.
Written By: Anne
Thank you for letting us know you had a great service experience Anne, appreciate the feedback! Take care until we see you next!
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Dylan Foui
View ProfileWaiting and waiting for an estimate
February 11, 2018
Have asked for call back re. estimate for repair of broken sunroof shade twice - adviser told me twice that an estimate would be provided. I have received no call re. estimate for sunroof repair to date. Spring/summer will eventually come and I would like to be able to use my sunroof..
Written By: Diane O
Hello Diane or Patrick, very sorry to hear you aren't getting a response to an estimate request, perhaps try calling 204-275-9256 and they can get back to you with some answers. Thank you
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Giovanni Rhodes
View ProfileWhen i have any questions, i always get response and help
February 11, 2018
When I had questions on something popped up on my screen. I got a quick response to my question. Was informed on what to do and was helped very quickly. Thank you for caring for my needs.
Written By: Anne
Thank you for letting us know about your experience, glad to hear our team was able to help you out with some technical issues! Please don't hesitate to let us know if you need anything else: Sales 204-261-9580 Service: 204-275-9256
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Dyanne Evans
View Profilea great car buying experience
February 11, 2018
Everyone was very client cantered.Chad was an attentive sales person, finance was fun and Swap who ran us thru the bells and whistles of the car was outstanding! Great Team
Written By: Lesli
Thank you for the awesome review Lesli, Welcome to the CROWN Family! Please don't hesitate to let us know if you need anything else: Sales 204-261-9580 Service: 204-275-9256
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Robbie Lazo
View ProfileSpectacular!
February 10, 2018
Just perfect like nothing else. Everyone was so down to earth and friendly. Would recommend to anyone looking for a car.
Written By: Kurt
Thank you for the kind review and welcome to the CROWN family!
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Kurt Johnas
View Profileregular maintenance check up and rear driver side seat belt replacement
February 10, 2018
When we booked an appointment for regular maintenance, we mentioned that the rear seat belt was not working again. It had been looked at before and fixed but only lasted a few months. In our minds a new car's seat belt should last years so there must be some defect. At the time of booking I (Carole) strongly suggested that they order the part ahead of time so everything could be done at the same time. The lady taking my booking wrote it down. We have the invoice that says..order seat belt... When we went to pick up the car, the seat belt was not fixed. We were told they would have to order the part and then book another appointment. I (Mike) was unaware that my wife had asked for them to pre order the part. My wife then phoned Honda and asked why the part had not been ordered as per phone call on original booking. The buck was passed (sorry, I didn't take that call, do you know who did?) Does it really matter?? You are a team and should cover for each other. The right response should have been we are very sorry for the misunderstanding. Instead we were told that you don't order parts ahead of time...it's like going in circles... Everyone in the service department needs to be in communication with each other. So we had no choice but to book another appointment. Time is precious. No rental vehicle is provided in this case and in fact that day there were no rentals available!! Another area that we feel could improve in is the service people speaking on the phone. They speak so fast and unclear that we often have to ask them to repeat what they just said. Perhaps they don't want us to remember their names?? If someone gives us great customer service we are the first to commend them and relay it up to management.
Written By: Mike
Thank you for taking the time to let us know about your experience. We are sorry to hear about this, please take a moment to contact our service manager to discuss further, 204-275-9256.
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Robbie Lazo
View ProfileLove my new civic !
February 10, 2018
This was the best car buying experience I’ve ever had! Right from sales to management! Robby and wade couldn’t have done a better job. Everyone should go to Winnipeg Honda for their new ride!
Written By: Kevin
Thank you for the wonderful review Kevin, making car ownership easy is what we aim to achieve for all our guests! Welcome to the CROWN family!
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Kurt Johnas
View Profile