Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Kara is courteous, professional and has a great, friendly attitude
April 06, 2017
Now this part is annoying, if you want positive feedback do not ask customers to fill in additional info and count the words required! This should be my choice, not yours!
Written By: JENNIFER
Thank you for the feedback Jennifer.
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The staff is always wonderful and the work is superb.
April 06, 2017
I'm from out of town and had developed a shudder on the way. I was on the spot having to return home the next day and somehow they managed to fit me in to an already packed schedule. They sorted out the problem and my car was ready to go before I was and the staff was, as always, wonderful, pleasant, and clear. I bought the car there and I will again. I love Palladino Honda.
Written By: JOHN
We're happy to help John! Thank you for your kind words.
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My overall experience was very good.
April 06, 2017
Car in for "A" Service. Greeted in parking lot by valet parking gentlemen. Very friendly. Went inside to register car for confirmed appointment. Arranged for shuttle pick up for 3:00 pm. At 2:50 pm received a phone call from Honda that my car wasn't ready yet, actually not even in garage yet and I will have to wait a bit when I get there. Ok. Picked up at 3:00 pm. Did not like shuttle driver. Pulled out of parking lot and cut off 3 lanes of traffic. Scared the $&@! Out of me. He wasn't friendly, he wasn't unfriendly. Was grossing me out, checking out his finger nails and then proceeding to bite them every chance he had. Did not feel safe with his driving. Got to Honda and had to wait almost another hour before my car was ready. Staff was super awesome. That was a saving factor. I don't mind waiting 20 minutes - half hour, but not a total of 1.5 hrs. From time I was picked up by shuttle till the time my car was ready. And I've had a lot of shuttle drivers, because I use that service all the time, but this one really turned me off and feel uncomfortable with his driving. I do love Honda vehicles, this is our third one, and I push Honda to all my friends and family when they are looking for a new car.
Written By: BERNARD M
Bernard, our Service Manager Ray will be in contact with you shortly.
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A Palladio spa card was honored
April 06, 2017
The staff at the front desk was friendly and efficient.. we used the shuttle service while we waited.. the driver was friendly and on time. It was our first experience with your business and it was a pleasant experience
Written By: PHILIP
Philip, we are so glad we could take care of your vehicle for you!
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Buying a car
April 06, 2017
Despite being a large dealer it has been my experience that they not offer the best prices. They are particularly bad with tradeins.
Written By: LEO
Leo, we provide fair market value appraisals for all pre-owned trade-in vehicles. If you have any questions you may contact our Pre-owned Car Manager Pat.
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Treats you like family
April 06, 2017
Dan is always amazing: friendly, knowledgeable & goes the extra mile to make service appointments quick and as painless as possible!
Written By: JILL
Jill, thank you for such a wonderful compliment.
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Perfect
April 06, 2017
Service Advisor were very professional and provided the service very promptly. I did not have to wait for the transportation service in the morning and the same for my return to the car dealership.
Written By: VERONIQUE
Veronique, we love that you were able to take advantage of our free shuttle service!
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Ignition issue
April 06, 2017
Dan is extremely efficient and professional. He dealt with our ignition issue more quickly than we expected and we were very pleased with the service we received.
Written By: RAINER
We are so glad Dan and the service team was able to help you out Rainer!
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Amazing Service
April 05, 2017
This is my second vehicle I have purchased from palladino Honda, my first was in 2015 when I purchased a Honda Civic, this time, due to our car being totalled in an accident we decided to shop around. But the experience we had the first time made us go back to honda again. If there is ever a next time, I am going straight to Honda no shopping around. Andrew was amazing, answered all our questions, and Denis was great too!!!!
Written By: RICHARD
Richard, we are delighted to know we could help you find a new vehicle! We hope you enjoy it.
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B service-2015 civic 31885 kms
April 05, 2017
Service completed in advertised time. No surprises. Everything explained in detail and to my satisfaction. Only downer was trying to find parking upon arrival.
Written By: RUSSELL
Russell, please take advantage of our free valet parking service next time your in!
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