Race Auto Group
692 windmill road , Dartmouth, NS, B3B2A5
Member since July 09, 2015
692 windmill road Dartmouth NS B3B2A5Overall Score
Race Auto Group1363 Reviews
550Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Major red flag - shady company
February 28, 2025
I shared a google review regarding I shared a google review regarding my experience I was honest about it and the mistakes made and how their salesman treated me. They responded immediately when defending Jayden. Well Jayden sold me a car with the wrong sticker, he ghosted after signing the papers, I waited and waited for him to communicate when I could pick up the vehicle, yet their owner couldn’t even apologize for their mistake made. He blamed service on my poor credit. I know my credit isn’t great but that doesn’t explain improper sticker and salesmen ghosting you after signing papers. They’ve ruined a future relationship with not only me but my family considering my dad bought multiple vehicles over the last few years from race auto. Very very disappointed in the lack of ownership, responsibility taken when it comes to them making a mistake. I never once in my review said Jayden was a bad person but the owner only cares to defend his character for some reason? Maybe apologize for the mistake instead of doubling down and blaming my credit situation? Did you guys put a 1 year MVI on my car when it was supposed to have 2 year? Yup! Did Jayden call and text at all hours while I was busy at work, and ignored my stated biweekly budget? Yup! Did Jayden pretty much ghost once I signed the papers to purchase? Yes! Whenever a customer has a bad experience with Race Auto they LOVEEE to blame ur credit situation even though that’s no excuse for poor customer service, and not putting proper MVI stickers on cars as stated in the contract signed. Accountability goes a long long way guys! my experience I was honest about it and the mistakes made and how their salesman treated me. They responded immediately when defending Jayden. Well Jayden sold me a car with the wrong sticker, he ghosted after signing the papers, I waited and waited for him to communicate when I could pick up the vehicle, yet their owner couldn’t even apologize for their mistake made. He blamed service on my poor credit. I know my credit isn’t great but that doesn’t explain improper sticker and salesmen ghosting you after signing papers. They’ve ruined a future relationship with not only me but my family considering my dad bought multiple vehicles over the last few years from race auto. Very very disappointed in the lack of ownership, responsibility taken when it comes to them making a mistake. I never once in my review said Jayden was a bad person but the owner only cares to defend his character for some reason? Maybe apologize for the mistake instead of doubling down and blaming my credit situation? Did you guys put a 1 year MVI on my car when it was supposed to have 2 year? Yup! Did Jayden call and text at all hours while I was busy at work, and ignored my stated biweekly budget? Yup! Did Jayden pretty much ghost once I signed the papers to purchase? Yes! Whenever a customer has a bad experience with Race Auto they LOVEEE to blame ur credit situation even though that’s no excuse for poor customer service, and not putting proper MVI stickers on cars as stated in the contract signed. Accountability goes a long long way guys!
Written By: Nicole
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Horrible customer service
February 28, 2025
very poor service I felt like I was being pressured in buying a vehicle from them I even come out and told them that there was three of them messaging me at the same time and then there was a $500 promotion they had going on if you upgrade your vehicle from February 1 to February 20 you would receive a $500 visa apparently I did not qualify for this because after they told me, I got such a good deal on my vehicle, which I did not get that great of a deal and before you buy a vehicle from them, they constantly message you but soon as you get the they don't want nothing to do with you. Very poor service. Next time I will be going elsewhere, but this is my third vehicle from them this is the worst experience l've ever had. I would not recommend them. The promotion does not state if you get a good deal on a vehicle that you do not receive the $500 promotion
Written By: Tony
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I will never ever go back here
February 28, 2025
very poor service I felt like I was being pressured in buying a vehicle from them I even come out and told them that there was three of them messaging me at the same time and then there was a $500 promotion they had going on if you upgrade your vehicle from February 1 to February 20 you would receive a $500 visa apparently I did not qualify for this because after they told me, I got such a good deal on my vehicle, which I did not get that great of a deal and before you buy a vehicle from them, they constantly message you but soon as you get the they don't want nothing to do with you. Very poor service. Next time I will be going elsewhere, but this is my third vehicle from them this is the worst experience I've ever had. I would not recommend them. The promotion does not state if you get a good deal on a vehicle that you do not receive the $500 promotion Race Auto Group
Written By: Tony
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February 28, 2025
Written By: Kylie M
Worst experience ever
February 27, 2025
very poor service I felt like I was being pressured in buying a vehicle from them I even come out and told them that there was three of them messaging me at the same time and then there was a $500 promotion they had going on if you upgrade your vehicle from February 1 to February 20 you would receive a $500 visa apparently I did not qualify for this because after they told me, I got such a good deal on my vehicle, which I did not get that great of a deal and before you buy a vehicle from them, they constantly message you but soon as you get the they don't want nothing to do with you. Very poor service. Next time I will be going elsewhere, but this is my third vehicle from them this is the worst experience I've ever had. I would not recommend them. The promotion does not state if you get a good deal on a vehicle that you do not receive the $500 promotion Race Auto Group
Written By: Tony
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False advertisement
February 27, 2025
very poor service I felt like I was being pressured in buying a vehicle from them I even come out and told them that there was three of them messaging me at the same time and then there was a $500 promotion they had going on if you upgrade your vehicle from February 1 to February 20 you would receive a $500 visa apparently I did not qualify for this because after they told me, I got such a good deal on my vehicle, which I did not get that great of a deal and before you buy a vehicle from them, they constantly message you but soon as you get the they don't want nothing to do with you. Very poor service. Next time I will be going elsewhere, but this is my third vehicle from them this is the worst experience I've ever had. I would not recommend them. The promotion does not state if you get a good deal on a vehicle that you do not receive the $500 promotion Race Auto Group
Written By: Tony
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There are no staff members associated with this review.
False advertisement
February 27, 2025
very poor service I felt like I was being pressured in buying a vehicle from them I even come out and told them that there was three of them messaging me at the same time and then there was a $500 promotion they had going on if you upgrade your vehicle from February 1 to February 20 you would receive a $500 visa apparently I did not qualify for this because after they told me, I got such a good deal on my vehicle, which I did not get that great of a deal and before you buy a vehicle from them, they constantly message you but soon as you get the they don't want nothing to do with you. Very poor service. Next time I will be going elsewhere, but this is my third vehicle from them this is the worst experience I've ever had. I would not recommend them. The promotion does not state if you get a good deal on a vehicle that you do not receive the $500 promotion Race Auto Group
Written By: Tony
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There are no staff members associated with this review.
February 27, 2025
My dad saw a promotion from race auto that stated if you finance a vehicle from then they’ll “hand you a $500 prepaid visa” He asked for winter tires, they gave him 2 different prices one with the tires and one without, the one with was higher therefore he was just paying for the tires in his monthly payment, they weren’t free. After the paperwork was all done they brought the vehicle to him, but didn’t bring the visa as stated in the promotion. After inquiring why he didn’t get it, they told him they gave him too good of a deal and included tires, so he doesn’t qualify . They didn’t give him a good deal and they just charged him for the tires within his monthly payment, but are using this as an excuse not to honour their promotion. He’s been told they will not do anything for him unless he brings the winter tires back (that he’s paying for) and then he can get the $500 visa they promised in their promotion. I wouldn’t recommend Race Auto as they clearly have terrible customer service and are using fake promotions to entice people to purchase from them.
Written By: Jessica W
Your dad applied in August, and we have worked on his application since that time. See website all offers are not combinable with discounts. Any advertised sales promotions are based on the advertised sale price and are not combinable with any other offers or discounts. All offers must be mentioned prior to purchase.
February 27, 2025
Had such a great experience with Jayden, made everything super smooth and was in a new suv the next day! Super awesome Staff at Race Auto 🤗
Written By: NICOLE M
Thank you for your review Nicole!
February 22, 2025
My experience with Jayden and race auto, was one of the best . I highly recommend them. When the time comes for a vehicle I will return. thank you Jayden and race auto group.
Written By: Beverly d
We are so glad that Jayden could be so helpful during your recent purchase. We strive to make the process as easy as possible!
