Automobile En Direct

April 12, 2025

J'ai acheté un véhicule le 9 Avril. Lors du test avec le véhicule le voyant pour l'essence allumait donc ce fut bref. Au retour j'explique au vendeur le problème et celui-ci me répond de ne pas m'inquiéter le pleins sera fait. NOP Des tapis de sol dans le coffre pour mettre dans le véhicule, ils viennent avec la voiture me dit le vendeur. NOP Les sièges étaient tachés, ils seront nettoyé me dit le vendeur. NOP. Bref, beaucoup de promesses et déceptions. Des vrais vendeurs de voitures usagées. (Translated by Google) I purchased a vehicle on April 9. During the test with the vehicle the fuel light came on so it was brief. On return I explain the problem to the seller and he tells me not to worry, the tank will be filled. NOP Floor mats in the trunk to put in the vehicle, they come with the car, the seller tells me. NOP The seats were stained, they will be cleaned, the seller told me. NOP. In short, a lot of promises and disappointments. Real used car sellers.

Written By: Jean M

April 11, 2025

Service extrêmement déficient: en retard à leur rendez vous alors que peu de personne en succursale. Même une fois la voiture acheté ne réponde littéralement qu'1 fois sur 10 au téléphone... grosse perte de temps (Translated by Google) Extremely poor service: late for their appointment with few people in the branch. Even once the car is purchased it literally only answers the phone 1 time out of 10... big waste of time

Written By: I. a

April 02, 2025

Nous avons été chez eux pour l'achat d'un second véhicule. Je dois dire qu'Arthur chez eux est incroyable. Polyvalent, à l'écoute de nos attentes, courtois et très professionnel. Une mine d'or pour une entreprise. En collaboration avec Sébastien au financement qui est aussi un professionel dans son travail, l'achat de la voiture fut une expérience agréable. À deux, ils ont su enlever le stresse lors de l'achat d'une voiture. Merci a tous les deux. (Translated by Google) We went to them for the purchase of a second vehicle. I have to say Arthur at their house is amazing. Versatile, attentive to our expectations, courteous and very professional. A gold mine for a business. In collaboration with Sébastien in financing who is also a professional in his work, purchasing the car was a pleasant experience. Together, they were able to take the stress out of buying a car. Thank you both.

Written By: Steve G

April 01, 2025

Super rien à dire (Translated by Google) Great nothing to say

Written By: Eric T

April 01, 2025

Written By: Mylène L

April 01, 2025

Super service!

Written By: marie-elaine D

April 01, 2025

Written By: Yassin H

March 31, 2025

Super service ! Très satisfaite de mon auto !! Merci encore à maude et Yann ! (Translated by Google) Great service! Very satisfied with my car!! Thanks again to Maude and Yann!

Written By: Mar-selaine J

March 31, 2025

Written By: Luc C

March 30, 2025

I bought a car from here a month ago and the customer service was non-existent from the start. When I finally signed the papers, they couldn’t even find my car key because they mixed it up with someone else’s. I had to wait an extra hour and 40 minutes for them to go get the correct key. I was patient, didn’t even complain. But they gave me the car completely covered in snow, with the door handles frozen shut. Not even a snack or glass of water was offered while I waited almost two hours after buying a car there. Fast forward three weeks later, the heat in the car stops working. I paid $500 for an extended warranty that covers repair costs if something breaks after 30 days. So I book a service appointment, and they say they’ll call back to confirm. Guess what? They ghosted me completely. No follow-up, no voicemail (even though I asked for that), nothing. They only seemed to know how to call me when it was time to take my money. Conveniently, they waited until after the 30 days expired and then told me to “call my insurance.” Meanwhile, I’ve been driving in sub-zero conditions with no heat; frozen feet, frozen hands, and a frozen windshield. I’m a business owner and I rely on my car to show up for my clients. This is what my windshield looked like during an ice storm on the highway because of their total lack of care and responsibility. (They told me if I get it fixed myself they wouldn't cover the repair cost so I was completely depending on them to schedule an appointment) And the other picture is the car upon delivery (after having to wait outside while they remove the snow from it when they could've done it while I was waiting for 2 hours) This place does not care about you once the sale is done. Do NOT buy a car here. Ever.

Written By: Charlotte N