Automobile En Direct

July 10, 2025

Written By: kristel r

July 08, 2025

ALLER SURTOUT PAS ACHETER LA AUTOMOBILE EN DIRECT ST HUBERT SERVICE APRES VENTE POURRI AUCUNE CLASSE AUCUNE EXPERIENCE NOUS RIT CAREMENT DANS FACE EMPLOYER TRES MEDIOCRE NOUS FAIRE ATTENDRE 4HRS POUR FINALEMENT NOUS REMETTRE L'AUTO PIRE QUIL ETAIT UN GROS ZERO (Translated by Google) DO NOT BUY THE CAR DIRECTLY FROM ST HUBERT. ROTTLE AFTER-SALES SERVICE, NO CLASS, NO EXPERIENCE. OUTRIGHT LAUGHED US IN THE FACE. VERY MEDIOCRE EMPLOYEE MADE US WAIT 4 HOURS TO FINALLY GIVE US THE CAR. WORSE THAN IT WAS, A BIG ZERO.

Written By: Frank

July 03, 2025

Service très médiocre. Nous avons attendu plus d'une heure et la réceptionniste était très désagréable. C'était censé être un endroit où l'on se sent bien. Nous sommes arrivés dans les meilleures dispositions, et traverser ces moments difficiles n'est pas du tout agréable. (Translated by Google) Very poor service. We waited over an hour, and the receptionist was very rude. This was supposed to be a place where you feel good. We arrived in the best possible mood, and going through these difficult times is not at all pleasant.

Written By: Roky F

June 30, 2025

Service clientèle impeccable et très accommodant! (Translated by Google) Impeccable and very accommodating customer service!

Written By: Liliane b

June 30, 2025

Super bon service !! Emma Beauchesne , très professionnelle, rapide et très à l'écoute . J'ai été très bien accueilli et accompagné tout au long. Je recommande vivement, merci encore! (Translated by Google) Super good service!! Emma Beauchesne, very professional, fast and very attentive. I was very well received and supported throughout. I highly recommend, thank you again!

Written By: Max M

June 28, 2025

Pire voleur ,ma fille de 18 ans avais mis un dépôt pour une voiture ils lui on finalement dit qu'il ne voulais plus lui vendre! fait plus de 1 semaine qu'on appelle pour avoir le remboursement de plus de 2000$ jamais personne rappelle sa dit que sa va faire le virement interact sa le fait pas de vrai voleur ne faite pas affaire avec eux (Translated by Google) Worst thief, my 18 year old daughter had put a deposit on a car they finally told her that they no longer wanted to sell it to her! We have been calling for over a week to get a refund of over $2000 no one has ever called back they say they will do the interact transfer they do it no real thief do not do business with them

Written By: Jessica H

June 28, 2025

Une fois le vehicule vendu le service apres vente est vraiment ordinaire. Aucuns contacts pour les suivis et ils se renvoies la balle quand j'appelle. J'ai eu mon char deux heures en retard car ils oubliaient toujours quelque chose jai dû retourner deux fois et ils sont pas desole du tout de leurs erreurs et vous font sentir comme si vous derangiez. Ps recommander du tout ne veulent que votre argent. (Translated by Google) Once the vehicle is sold, the after-sales service is really average. No contact for follow-ups and they pass the buck when I call. I got my car two hours late because they always forgot something. I had to return it twice and they are not sorry at all for their mistakes and make you feel like you are bothering me. Ps recommend at all, only want your money.

Written By: Eva V

June 27, 2025

Updated: They followed up with me on July 2nd to check if the refund went through, and I confirmed that I had received the refund on June 27th. They apologized and said this usually doesn’t happen. Everything is resolved now, and I’m satisfied that they followed up and handled the refund issue. Thank you for taking care of this. ----------------------------------------------- Avoid this dealership if you're buying from out of province. I was interested in a vehicle and got in contact with Sam. To proceed, I was told I needed to pay a $200 deposit just to book a time with a sales rep (June 19). I agreed and paid it. After speaking with sales, I discovered the vehicle had nearly $30,000 in accident claims, so I chose not to move forward. The next day, I asked Sam for a refund, and he said it would be processed and show up on my credit card within 24 hours. That never happened. I followed up on June 26, and again he told me he'd process it "right now." Still nothing. I reached out again on June 27—now there’s no response at all. This is completely unacceptable. I signed a contract stating the deposit was 100% refundable, and now they’re ignoring me and stalling. I’m moving forward with a chargeback through my credit card company. Absolutely unprofessional and not trustworthy. Don’t waste your time here.

Written By: Jun J

June 27, 2025

Wow! Un service à la clientèle exceptionnel et une équipe dévouée qui place la satisfaction du client au premier plan. Je suis allée pour un essai routier de la Mazda CX-30 GT 2020, un modèle de luxe, et j’ai été pleinement satisfaite de mon expérience. L’essai s’est déroulé sur un parcours prédéfini, bien pensé pour permettre une évaluation complète du véhicule. La personne qui m’a accompagnée connaissait parfaitement le modèle et a su m’expliquer en détail ses fonctions et particularités. J’ai aussi échangé mon véhicule, et l’équipe a fait de gros efforts pour m’en offrir la meilleure valeur possible. Leur service s’est démarqué par une grande transparence et une honnêteté remarquable. Honnêtement, j’ai reçu un meilleur service ici que chez un concessionnaire Mazda directement. De plus, leur garantie prolongée est particulièrement compétitive — un vrai atout! Un grand merci à William pour son excellent service, ainsi qu’à Stéphanie Barbeau pour son accompagnement attentionné. Je recommande sans hésiter Automobile en Direct pour l’achat d’un véhicule d’occasion. Demandez William, vous ne serez pas déçu! (Translated by Google) Wow! Exceptional customer service and a dedicated team that places customer satisfaction first. I took a test drive of the 2020 Mazda CX-30 GT, a luxury model, and was completely satisfied with my experience. The test drive took place on a predefined route, well-designed to allow for a complete evaluation of the vehicle. The person who accompanied me was extremely knowledgeable about the model and was able to explain its features and characteristics in detail. I also traded in my vehicle, and the team made great efforts to offer me the best possible value. Their service was distinguished by great transparency and remarkable honesty. Honestly, I received better service here than I would have received directly from a Mazda dealership. Plus, their extended warranty is particularly competitive—a real plus! A big thank you to William for his excellent service, as well as to Stéphanie Barbeau for her attentive support. I definitely recommend Automobile en Direct for purchasing a used vehicle. Ask for William; you won't be disappointed!

Written By: Priscilla D

June 22, 2025

J’ai vu un camion annoncé sur l’Internet, et j’ai immédiatement envoyé un message que quelqu’un à la service à la clientèle m’a répondu assez rapide.✔️ Suite à avoir confirmé notre rendez-vous, je me suis présenté au succursale. Au succursale, tout le monde semble à être très gentil et en réalité c’est le cas ✔️ . Le véhicule en question est un Range Rover, 2022, que nous avons vu et était exactement comme sur les réseaux sociaux. Le véhicule était mise à jour et aucun défectuosité majeure.✔️ Malheureusement nous nous avons pas conclu un achat à cause d’une différence de prix minime et non du produit en vente 👎 .J´aurai penser que le représentant qui a appel’er le gérant 😝 du succursale devant moi sera plus à l’aise de faire une entente de vente car nos différences offertes étaient basées sur un item du camion qui est très mineur vis-à-vis le prix, N.b. Le camion est en inventaire depuis plusieurs mois, j’avais l’impression qu’ils seront plus à l’aise à un acheteur qui est plus ou moins Live mais on va attendre. Sinon on va continuer la recherche. En bref, bonne équipe , bonne réception , beaux produits mais trop dur sur la nego qui a fin de la journée est le but d être en business . Sell it don’t stock it ! Wake up boss man . . (Translated by Google) I saw a truck advertised online, and I immediately sent a message, and someone at customer service responded fairly quickly. ✔️ After confirming our appointment, I went to the branch. Everyone at the branch seemed very friendly, and in fact, they were ✔️ . The vehicle in question is a 2022 Range Rover, which we saw and was exactly as described on social media. The vehicle was updated and had no major defects. ✔️ Unfortunately, we didn't finalize a purchase because of a minimal price difference, not the product on sale 👎 . I would have thought that the representative who called the branch manager 😝 in front of me would be more comfortable making a sale agreement because our offered differences were based on a very minor item on the truck compared to the price. N.B. The truck has been in inventory for several months. I had the impression they would be more comfortable with a buyer who is more or less live, but we'll wait. Otherwise, we'll continue the search. In short, a good team, good reception, beautiful products, but too hard on the negotiation, which at the end of the day is the goal of being in business. Sell it, don't stock it! Wake up, boss, man. .

Written By: Global I