Automobile En Direct

March 28, 2025

Beware of This Business! I Would give 0 Stars. I had a terrible experience with this company that resulted in them stealing $950 from me. On the day of delivery, I brought cash for a deposit, and a staff member named Chloe counted the money with me. We agreed on the deposit amount, but then Chloe insisted that a second count was necessary away from me. When she returned, she claimed $950 was missing. I spoke with the service manager, Mathieu Dugas, who dismissed my concerns and claimed there were no cameras to verify the transaction. He couldn't help me at all. When I confronted them about the missing money, they lied and denied any wrongdoing. The next day, I tried to explain my side to the general manager, but he was rude, arrogant, and more interested in putting words in my mouth than listening to my concerns. He ended the meeting by throwing me out of his office. This business lacks integrity and accountability. I would strongly advise against trusting them with your money!

Written By: David C

March 27, 2025

Excellent conseil de la part de Zak! Super efficace ! (Translated by Google) Great advice from Zak! Super effective!

Written By: Rainbow D

March 23, 2025

J'ai fait l'achat dernièrement d'un véhicule qui supposement en bonne condition mécanique. Cependant, suite à un inspection du véhicule, plusieurs problèmes mécanique non déclaré fut sortie. J'ai appelé le service après vente et ils ne veulent pas reconnaître leur cross et réparer mon auto. Le directeur a eu culo de me dire que j'avais été informé. (Translated by Google) I recently purchased a vehicle that is supposedly in good mechanical condition. However, following an inspection of the vehicle, several undeclared mechanical problems were identified. I called the after-sales service and they do not want to recognize their cross and repair my car. The director had the courage to tell me that I had been informed.

Written By: Junior J

March 20, 2025

Written By: leyanix

March 19, 2025

Nous avons effectué un essai routier avec le conseiller aux ventes Benjamin Desrosiers. Excellent service, attentif sans être intrusif. Nous nous sommes senti à l'aise rapidement. Très sympathique! Si vous prévoyez visiter automobile en direct, nous vous recommandons fortement de demander ce dernier. (Translated by Google) We took a test drive with sales advisor Benjamin Desrosiers. Excellent service, attentive without being intrusive. We felt comfortable quickly. Very friendly! If you plan to visit automobile live, we highly recommend requesting the latter.

Written By: Emilie B

March 16, 2025

Had a great experience with Daniel, he helped us find options and took his time to allow us to test cars, and explained everything very well. Definitely recommend.

Written By: Joseph J

March 12, 2025

À fuir absolument ! Si vous tenez à votre argent, ne faites surtout pas affaire avec cette entreprise. J'ai acheté un véhicule qui s'est avéré être une arnaque, un gouffre financier. Dès le premier jour, le voyant "Check Engine" est resté allumé, et après plus d'un an et demi, rien n’a été fait malgré mes tentatives avec "Marco". Ce dernier me renvoie sans cesse d’un directeur à l’autre, sans solution. J'ai dû porter plainte auprès de la protection du consommateur et entamer des démarches légales pour enfin obtenir une réaction. L'entreprise préfère éviter de payer pour des réparations, prétextant des détails mineurs, et il faut attendre des mois pour des pièces. Le véhicule passe plus de temps au garage qu’à rouler. FUYEZ ! (Translated by Google) Absolutely avoid! If you value your money, do not do business with this company. I purchased a vehicle that turned out to be a scam, a money pit. From the first day, the "Check Engine" light remained on, and after more than a year and a half, nothing was done despite my attempts with "Marco". The latter constantly sends me from one director to another, without solution. I had to file a complaint with consumer protection and take legal steps to finally obtain a reaction. The company prefers to avoid paying for repairs, citing minor details, and you have to wait months for parts. The vehicle spends more time in the garage than on the road. RUN AWAY!

Written By: karma s

March 10, 2025

La voiture que je cherchais était chez eux. Mon épouse et moi avons bien été accueillis. J'ai bien apprécié la transparence: le rapport Carfax nous a été fourni sans qu'on ait à le demander. On nous a fournis un rapport d'inspection étalant en détail l'état du véhicule et un estimé des réparations à faire. Nous avons acheté le véhicule sans mauvaise surprise. Merci à Jugurtha. 😀 (Translated by Google) The car I was looking for was at their place. My wife and I were well received. I really appreciated the transparency: the Carfax report was provided to us without having to ask for it. We were provided with an inspection report detailing the condition of the vehicle and an estimate of the repairs to be made. We purchased the vehicle without any unpleasant surprises. Thanks to Jugurtha. 😀

Written By: Stephane S

March 10, 2025

Plusieurs bris cachés sur le véhicule (Translated by Google) Several hidden breaks on the vehicle

Written By: Louka M

March 09, 2025

Deuxième fois et la dernière première fois le vendeur me demande mon permis conduire et fait plusieurs demande de crédit après une visite chez un autre concessionnaire il me dit que automobile en direct a fait plusieurs demandes . Deuxième fois ont me fait un prix pour la reprise de mon auto , quand c est le temps de signé ont me donne pas le montant promis après savoir parler tout est ok . Le jour où je prend possession du véhicule neuf j ai un problème avec mon auto de retour ont s entend pour 250.$ de moins mais sur le contrat ont enlevé 500.$ j ai du me battre pour mon 250.$ . En plus il me font payé 647.40 pour les plaques j appel à la saaq et j aurait dû payé 392.00$ c est la dernière fois que JE VAIS PLUS JAMAIS .A CETTE ENDROITS 2 FOIS ET 2 MAUVAISES EXPERIENCES IL NE PAS HONNÊTE. (Translated by Google) Second time and the last first time the seller asks me for my driving license and makes several credit requests after a visit to another dealership he tells me that automobile direct has made several requests. Second time they gave me a price for the recovery of my car, when it was time to sign they did not give me the amount promised after knowing how to speak everything is ok. The day I took possession of the new vehicle I had a problem with my car. They agreed to return $250.00 less but $500.00 was removed from the contract. I had to fight for my $250.00. In addition they made me pay 647.40 for the plates I called the saaq and I should have paid $392.00 this is the last time I EVER GO AGAIN. TO THIS PLACE TWICE AND 2 BAD EXPERIENCES HE IS NOT HONEST.

Written By: Richard C