2565 Bank St , Gloucester, ON, K1T 1M8
Member since June 16, 2017
2565 Bank St Gloucester ON K1T 1M8949 Reviews
50*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 17, 2022
Recently purchased my 2022 Outlander at the bank Street location. This is our second vehicle purchased here, we deal with Sam. Sam is extremely professional with just the right amount of feeling like family also. I trust Sam's opinion and always feel like I'm getting the best deal. We needed something larger than our RVR this time around and Sam was very patient with us, helped us figure out what would work for us. After purchase we were updated on the status of our vehicle, Sam answered all my questions honestly and promptly. Picking up my new SUV Sam gave me a refresher on all the tech in the new vehicle that I wasn't overly confident in using and I left feeling confident that I had everything figured out and have loved every minute in our new SUV. Very happy with overall service and left feeling great about our purchase.
Written By: Hayley H
Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
June 30, 2022
Just purchased my second vehicle from Bank Street Mitsubishi and couldn't be happier. Our sales rep Sam did a wonderful job. The purchase was quick and seamless.
Written By: Lindsey m
Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
June 30, 2022
Saturday I came by looking to purchase my first car in Canada and the service provided by Alex Lozano was beyond my expectations, since minute one I felt comfortable asking questions about the car and the whole time he cared about what I was looking for and needed for a car. I am more than pleased with the purchase i did but mostly with the experience I had. Alex in the purchasing process and Eli in the paperwork did a very professional job, guys if you are looking for good quality and great experience dont hesitate to come look for these two guys that for sure will make your car shopping experience outstanding!
Written By: claudio y
Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
June 18, 2022
(Translated by Google) I had pretty poor service during my first visit with my salesman but when I returned to pick up my new vehicle we had exemplary service with Alex. He took a lot of time with us to explain everything to us. (Original) J'ai eu un service assez médiocre lors de ma première visite avec mon vendeur mais lorsque que je suis retourné pour récupérer mon nouveau véhicule nous avons eu un service exemplaire avec Alex. Il a pris beaucoup de temps avec nous pour tout nous expliquer.
Written By: Kim L
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
June 12, 2022
Hello all, I had an appointment for 1:30 Saturday to test drive a car. ( everything was confirmed via e-mail ) when I arrive they tell me it was sold the day before. And they had no excuses as to why they did not notify me by phone or mail. I think it was a case of bait and switch. I strongly encourage you to avoid this dealer. Very unprofessional. The company reached to make it right - not sure how they would do that - I could not be bothered - I decided to purchase elsewhere. I recommend anyone but Bank Street Mitsubishi
Written By: Sean F
Hi Sean, we are very sorry to learn that your experience with us was less than adequate. If you would kindly contact our customer service department customerservice@dilawricanada.com so we can formally assist you in making this right.
June 07, 2022
I would like to thank the Mitsubishi staff for helping me with my purchase of a new 2022 Outlander. Sam Amouna in the sales department is extremely knowledgeable with all of the vehicles and gave me all of the information I needed and even called later to make sure everything was fine. Sam is not only interested in the sale of a vehicle, he especially wants every customer to be "extremely satisfied" with their purchase for years to come. Eli Farah in the finance department also helped greatly and worked overtime to offer the best deal possible. The service department is also very good. I know, since I have been a customer for over a decade. I was so happy with my purchase and service that I bought lots of Tim Horton "timbitts" for the whole staff and the service department the next day. I would highly recommend the Mitsubishi dealership on Bank Street. They are simply the BEST!!!
Written By: Antonin C
Hi Antonin, congratulations on your new vehicle and thank you so much for sharing your experience with us and for giving us a 5-star review. We will share this with the team. We hope to see you again soon.
June 04, 2022
I bought my car at Bank Street Mitsubishi with the help of Alex L. He is the best!! The experience was very smooth. I had been to many dealerships but at this one I felt like I was with friends. He was very knowledgeable and thorough. It was a great experience.
Written By: Sierra Z
Congratulations on your new vehicle and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
May 30, 2022
I just bought a 2022 Mitsubishi Outlander from this dealership and my experience was unbelievable. I was greeted immediately and was well informed during the entire process. Sam was so easy to work with and made sure that I knew all the ins and outs of my new car. Since driving the car off the lot not only have I had to use some of the learnings he provided me but he has also called to check in to make sure everything is going well. I truly appreciate not being SOLD to because I am a Sales Director. Bank Street Mitsubishi treats you like a member of their family. Also need to note Eli was a huge part of this experience as we have purchased from this location before and was one of the reasons it was so easy to approach the team again about upgrading. This team is amazing and I would highly recommend to any of my friends and family.
Written By: Shawna R
Congratulations on your new vehicle and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.