Jackson's Toyota

January 16, 2017

Written By: Mike K

January 16, 2017

Written By: Mike K

January 12, 2017

I will no longer be doing business with Jackson Toyota. Took my RAV4 in for service on a few minor items and was told by service department (Derrick) that my brakes were no good and needed replaced as soon as possible, he said the pads were down to 20% and the car would barely stop for the mechanics. I had the brakes done less than a year prior to this appointment so I was ambit shocked. I gave them the benefit of the doubt and went and bought the parts to do it at home. I typically do my own service or have my brother (a licensed mechanic) do it. When I removed the brakes to do them myself they were still about 80-90%. My brother and I were a little disappointed they would try to swindle me like that. It is common for places like this to try up-sell products and service but, this is just out right taking advantage of people. Had I got them to do the service it was going to be over $1100 (still have the quote) and I would have been none the wiser. I have zero respect for that type of business ethic and will not be returning for service. Another incident that I had happen was a rude salesman in the used lot. Took my mother to purchase a rav4 used and as soon as we walked in the salesman ignored my mother and tried dealing with me. I was merely there to check out the car and drive her. Then he immediately told me I was a big guy and asked me how much I weighed before we even sat down... Not the best sales tactics! We went and got a used Toyota from the Lexus dealership down the road the same day. This was just my experience and I hope others have better luck with them as most of the staff I've dealt with were very friendly.

Written By: Dan H

January 12, 2017

I will no longer be doing business with Jackson Toyota. Took my RAV4 in for service on a few minor items and was told by service department (Derrick) that my brakes were no good and needed replaced as soon as possible, he said the pads were down to 20% and the car would barely stop for the mechanics. I had the brakes done less than a year prior to this appointment so I was ambit shocked. I gave them the benefit of the doubt and went and bought the parts to do it at home. I typically do my own service or have my brother (a licensed mechanic) do it. When I removed the brakes to do them myself they were still about 80-90%. My brother and I were a little disappointed they would try to swindle me like that. It is common for places like this to try up-sell products and service but, this is just out right taking advantage of people. Had I got them to do the service it was going to be over $1100 (still have the quote) and I would have been none the wiser. I have zero respect for that type of business ethic and will not be returning for service. Another incident that I had happen was a rude salesman in the used lot. Took my mother to purchase a rav4 used and as soon as we walked in the salesman ignored my mother and tried dealing with me. I was merely there to check out the car and drive her. Then he immediately told me I was a big guy and asked me how much I weighed before we even sat down... Not the best sales tactics! We went and got a used Toyota from the Lexus dealership down the road the same day. This was just my experience and I hope others have better luck with them as most of the staff I've dealt with were very friendly.

Written By: Dan H

December 22, 2016

Tyler Parkin did a fantastic job of being there to help guide me through the process of buying the car, including waiting for my wife and I to show up, on his day off, when we picked up the car! Great job man! Your customer service was exemplary.

Written By: Jason S

December 22, 2016

Tyler Parkin did a fantastic job of being there to help guide me through the process of buying the car, including waiting for my wife and I to show up, on his day off, when we picked up the car! Great job man! Your customer service was exemplary.

Written By: Jason S

December 07, 2016

Tyler Parkin gave me an amazing deal on a new to me used vehicle, that I absolutely love! He was beyond helpful and realistic, which is really all I could ask for in a car sales man! Highly recommend Tyler to anyone looking to get behind a new wheel, this guy really knows his stuff!

Written By: Kelli M

November 29, 2016

We were very impressed with the service that we received from Jeff Greatrix from Jackson's Toyota! At no time did we feel pressured into buying a car, which is how you are made to feel at many dealerships. Jeff was very friendly and provided us with all of the information that we needed to purchase the car that was perfect for us. Hands down, this was the best car buying experience ever. Keep up the great work Jeff Greatrix and Jackson's Toyota!

Written By: Tina-Louise T

November 03, 2016

I recency purchased a car here from salesman Karl Prelak. It was my first time purchasing a car from a dealership and I went in with a great deal of worry about what to expect and whether or not I could trust the staff. Karl put those worried to bed almost immediately. He was very kind and understanding of my situation (a personal situation of mine during the interaction caused him a good deal of extra work and he bore it extremely well for me). He was extremely forthcoming in regards to all information about the vehicle I was purchasing and it's history, and also helped to ensure that the pick up of the vehicle went off without a hitch (he dealt with everything regarding the change of insurance and registration for me). He is also extremely accessible, making himself easily available to me on both weekends and evenings, and via text and email during the day as I haven't got the time to make a phone call at work. In short, where I not moving soon then I would absolutely get my next vehicle here and from Karl as well.

Written By: Dylan M