Murray Chevrolet Winnipeg
1700 Waverley St , Winnipeg, MB, R3T 5V7
Member since February 19, 2015
1700 Waverley St Winnipeg MB R3T 5V7Overall Score
Murray Chevrolet Winnipeg2857 Reviews
2715Review Ratings Breakdown
Consumer Reviews
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NEW VEHICLE NOT PROPERLY CHECKED PRIOR TO DELIVERY, POOR FOLLOW UP
August 29, 2018
-Had windows tinted prior to delivery, not done to specs requested. -Not enough DEF fluid in truck on delivery to make it home from dealership -Sent E-Mail to Sales consultant about issues and was not responded to
Written By: STEFAN
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August 09, 2018
I would like to shine the spotlight on sales associate Liam Li and give his service a 5 star review! My husband and I spent the day driving from one dealership to the next looking for a vehicle. Liam Li was the ONLY sales associate to come out of the air condition and into the heat to assist us! We have stopped looking at other dealerships and will only be purchasing a vehicle through Liam Li at Murray Chevrolet. Thank you again Liam for your stellar customer service skills!
Written By: Vineta M
Excellent experience with a trustworthy salesman
August 06, 2018
Steve was great. Professional and trustworthy. Very helpful. Not pushy at all and knowledgeable. Would definitely recommend!
Written By: Tracey
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July 30, 2018
They went above and beyond to help me get into the vehicle I wanted. I’m very happy with the costumer service, and how smoothly the process went when I financed my vehicle. I’ll forsure recommend anybody to Murray chev! Thanks, Cam & McKenzie for giving me the best business possible. I love my 2018 Malibu!
Written By: Shin A
friendly reliable service
July 27, 2018
my service was completed in the time scheduled. service rep was helpful and friendly. having work done at the time it is scheduled is important to me.
Written By: KIRK
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Car service
July 26, 2018
I had a very good and excellent service, from drop off, during service of the car and to pick up. Thank you.
Written By: WAYNE
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Unresolved Issues after Two Appointments
July 24, 2018
To Whom it May Concern: I made a scheduled visit to have a regular check up ( 24K) done on my Silverado. I also made my service advisor aware of three other items that needed to be check prior. My truck was in the shop all day, however the only thing they could get to was the scheduled regular maintenance items, incidentally the things I had to pay for. None of the other items were looked at, and I had to reschedule and experience another day without my truck. I went in the 2nd time, and sadly what has become the normal, nothing was fixed, and no resolution to any of the problems. The critical issue was my Transmission issues, they still exist and may even be getting more pronounced. I was so upset when I left the last time, I had to tell Ryan that I was done and could not speak to him any long about it. I have received multiple emails from a GM Authority blog and the same transmission issues, yet Murrays still does not acknowledge the problem, however Ryan told me the Tech that took out my truck noted the problem but was unwilling to note it on the service record. Ryan was aware that I would be in the shop, he was aware that I had attempted to talk to someone in authority at Murrays about this issue stemming from my purchase, but nobody was there to talk to, nor was any attempt made to reach anyone. The most disappointing part, is that I have talked to a number of "PAST" owners of the same style transmission, ( and I say past because they have dumped the trucks since), and although Murrays staff said it would go away, and told me they had yet to hear of these transmission problems, they knew full well all the time that the issue I described would not go away, and that they had other clients who were going through the same problem. Again reinforcing my comment that deceptive sales tactics were used to get me to buy the truck, even though they knew what I was expressing as a problem was a problem that would not go away. As it stands right now, I will not be returning to the dealership for service visits, I will be taking this truck somewhere else, for as long as I will be owning it, and I will never buy another Chev product, from Murray's or anyone else in my life time. I will also be letting everyone I know in the contracting industry, regarding the issues, the tactics and the service I have received. Sadly as I have expressed before, I was a loyal and extremely pleased customer of many vehicles running a fleet, and an owner That is no longer the case. Jake Reid 1-204-999-7108 And yes I am aware that this rating effects Ryan, my service advisor, unfortunately I can not provide a rating that reflects Ryans attempt to make excuses, for the product or the people behind those products, Ryan did all he could do, but in the end, they were only excuses, there was nothing else he could do.
Written By: JAKE
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It was very good, except.
July 24, 2018
I had attended the dealership with concerns about the functioning of the rear seatbelts. When I arrived I was greeted very courteously as usual. But for some unknown reason, the vehicle was not inspected by anyone. After 10 minutes I was advised that I could take the vehicle and I would be informed of their findings. I was also told that the dealership would or may not be contacted by Chevrolet Canada. To this date I have not been contacted by either the dealership nor Chevrolet Canada. I would like to make it clear that I would still recommend this dealership as I believe they are only obeying orders from Chevrolet Canada. But I still should have been given a more objective and conclusive explanation as to why the seatbelts were not inspected by a technician.
Written By: PATRICIA
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Check-up and oil change done very well and on time as promised
July 22, 2018
Arrived at service doors at 7:00 AM and entered for my appointment. Service Adviser very helpful and covered all the procedures they would be doing. Shuttle service very good and right on time both ways.
Written By: CAROLE
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Oil change process was quick and efficient.
July 21, 2018
My oil change was quick and uneventful. Staff were courteous. There's not much else to say, except that your requirement for a minimum of 20 words is pretty dumb.
Written By: ROMAN
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