Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1497 Reviews
201Review Ratings Breakdown
Consumer Reviews
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Falsify documents after they are signed to get an approval
February 21, 2024
fraud is the real term for what they do falsify documents after being signed to get approval from lenders then they threaten you to take down reviews Omvic needs to pull the plug on these shady dealers should have negative star ratings to use
Written By: a
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February 20, 2024
They don't understand their warranty's and sell them as they see fit, after a purchase I was lead to believe a rot issue would be covered but the warranty company claims not covered. Constant finger pointing has lead me to the conclusion they have no clue what they are doing with workers scamming people for profit.
Written By: Falsy 4
February 19, 2024
I'm seeing a lot of 1 stars lately and totally makes sense! In the last month they have screwed over two of my friends, one of them is now going to have to go bankrupt. Durring the process they lie on the applications so that loans will be accepted. By the time he found how much more it was gonna cost him it was already too late. Another friend of mine made a similar mistake at another dealership and when he plead his case the company canceled the deal right away. This dealership only cares about the sale they wont help you find the right car, they wont help you know if you can afford it, hell I'm not sure their vehicles even work. Know what you are getting into before going into bussiness with this company.
Written By: Owen M
Hello Owen, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 19, 2024
Exceptional...... If you're in the market for a new vehicle, look no further than Empire Motors. Their selection of vehicles is second to none, offering a wide range of options to suit every taste and budget. Whether you're in the market for a sleek sedan, a rugged SUV, or a powerful truck, this dealership has something for everyone. The staff goes above and beyond to ensure that every customer feels valued and supported throughout the entire buying process. They take the time to understand your needs and preferences, offering expert guidance and advice to help you find the perfect vehicle for your lifestyle. And when it comes time to make a decision, you can trust this Car Dealership has your best interests at heart. Their transparent pricing and fair deals make it easy to drive off the lot feeling confident in your purchase. Overall, my experience at this Dealership was nothing short of exceptional. If you're in the market for a new vehicle, I highly recommend paying them a visit. You won't be disappointed.
Written By: Krishna
February 19, 2024
Written By: Tiffany H
February 19, 2024
shady business modifying documents for approval after they have been signed they are not even BBB accredited are crooks should be shut down the one employee had over 20 criminal charges on him but these individuals you people let them get aways with stealing money from lenders via falsified documents, use thier own unlicenced mechanics to do illegal safety inspections companies like theirs and 5 star should be banned save yourself the trouble of overpaying for,,,,,,, you don't want stay away
Written By: andy g
Hello Andy, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 29 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 18, 2024
Written By: Dan S
February 18, 2024
Absolute Garbo Lot. Bunch of scam artists. Get this place shut down!!!
Written By: Dane M
February 17, 2024
Written By: Lauren M
February 17, 2024
Booked an appointment to test drive the 2014 Nissan Versa advertised on Facebook as "Saftied and ready to go." When I initially inquired, they quoted me at 10k. Once we got there, he told me the car is actually listed for higher and WASN'T safetied. They only will do safety after they confirm a seller.. which is fine but not what the ad said. After getting in the car, I put it in drive, moved 1m and it died.. then the guy checked the notes and the car needs a new alternator and battery. Not ready to go. Very disappointed I came into London just to be lied to.
Written By: Julia H
