Kia On Hunt Club

August 18, 2015

Bought a car with Kia on Hunt Club, was told I could not get approved for the loan unless i bought an extended warranty, or gap insurance so i was lied into that. Come to pick up the car, they put a FinalCoat on the car (rust proofing) that I never asked for and charged it on my loan, told me I would get FREE oil changes for life, yet charged me 900$ for the oil changes. Told me they would give me a free Car Starter but charged me $400 for it, got a bunch of things put on the deal to be done. Picked up the car, they made me sign the paperwork and THEN showed me the car only to find out nothing that was on the contract has been done. Motor light comes on as i'm driving out of the dealership,bunch of recalls weren't done that should be been done for the safety to pass, the list goes on and on. Had to go back 6 times in a month to get all the work done, lost wages because of this. Was lied to, and then denied that they lied to me. Made official complaint to OMVIC about them and i am considering taking legal action at this point because they will not break the contract that THEY did not follow through on.

Written By: ShrinkingDixie D

August 18, 2015

Bought a car with Kia on Hunt Club, was told I could not get approved for the loan unless i bought an extended warranty, or gap insurance so i was lied into that. Come to pick up the car, they put a FinalCoat on the car (rust proofing) that I never asked for and charged it on my loan, told me I would get FREE oil changes for life, yet charged me 900$ for the oil changes. Told me they would give me a free Car Starter but charged me $400 for it, got a bunch of things put on the deal to be done. Picked up the car, they made me sign the paperwork and THEN showed me the car only to find out nothing that was on the contract has been done. Motor light comes on as i'm driving out of the dealership,bunch of recalls weren't done that should be been done for the safety to pass, the list goes on and on. Had to go back 6 times in a month to get all the work done, lost wages because of this. Was lied to, and then denied that they lied to me. Made official complaint to OMVIC about them and i am considering taking legal action at this point because they will not break the contract that THEY did not follow through on.

Written By: ShrinkingDixie D

July 14, 2015

Written By: Aprill P

July 14, 2015

Written By: Aprill P

July 08, 2015

Terrible! I give them 0 stars. Can you believe that they lost my drivers license after making a photo copy! Below is the managers response when I ask them to pay for the 20$ it cost me to get my drivers license replaced. (this is not counting the personal time it took me to go to service Ontario, taking off from work, driving without a drives license)... Not following up with me the day after the incident with a simple phone call. Having to wait for them as they attended other costumers... TERRIBLE! (From Kia Huntclub) " I sincerely apologize for said unprofessional behavior, it is not the impression we wish to leave our potential customers with. Regarding your driver's license, without you purchasing a vehicle from us I wouldn't have a way of giving you a refund- there is no way of me running this by our accounting department as every transaction has to be linked to a vehicle's stock number. If you would like to give me call to further discuss the purchase of the Kia Sportage I will make sure I personally work out some numbers for you Jean and make it up to you by much more than $20. Please let me know when it would be a good time to discuss via phone or even better, in person. " ----- Stay way from these guys unless you have a chain or a tracking GPS attached to your drivers license.

Written By: Jean N

May 29, 2015

The service team went above and beyond most notable Jeff Dacey to assist me. Your car is in good hands if you take it here for any work that needs to be done.

Written By: Corey S

March 06, 2015

Was shopping around for a new Kia. Met Tony and right out of the gate he was a no non-sense kind of guy. Told him what I was looking for and he found the car I wanted. The was no pressure, no silly up-sells that I didn't want. He actually listened to me and in no-time I was waiting on the delivery of the car. I came into this knowing exactly what I want and Tony made it happen. Very happy with the experience and I'd recommend Tony to anyone.

Written By: M. S

March 06, 2015

Was shopping around for a new Kia. Met Tony and right out of the gate he was a no non-sense kind of guy. Told him what I was looking for and he found the car I wanted. The was no pressure, no silly up-sells that I didn't want. He actually listened to me and in no-time I was waiting on the delivery of the car. I came into this knowing exactly what I want and Tony made it happen. Very happy with the experience and I'd recommend Tony to anyone.

Written By: M. S

January 24, 2015

Tony and Hassan were very friendly, knowledgeable, respectful, patient, etc. They made our car buying experience a good experience rather than a painful one. I would recommend Tony and Hassan at KIA Hunt Club to all my friends and family!

Written By: Sophie L

November 18, 2014

An absolutely terrible experience, wouldn't recommend you waste you time by going to this dealership. If you do i recommend you don't use Eli Farrah. He was an awful sale men, he didn't disclose the vehicle had been in an accident (I found out on day of delivery) he didn't keep me informed at all during the process (He passed everything onto the Female Finance Manger, Who was the only helpful person). When you call the dealership to speak with anyone you get only voicemails and its beyond frustrating when your waiting to hear information about the car, and the salesmen won't keep you updated ( I bought the car in Ottawa, but do not live in Ottawa). All in all i was beyond disappointed with this dealership and the service. It was Exhausting dealing with the and the "surprises" the kept arising.

Written By: Whitney S