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Jackson's Toyota

181 Mapleview Dr W , Barrie , ON, L4N9E8

Member since February 18, 2014

181 Mapleview Dr W Barrie ON L4N9E8

Overall Score

4.4

Jackson's Toyota

3924 Reviews

1885
Jackson's Toyota

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jackson's Toyota Jackson's Toyota
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September 29, 2023

Used this business for a lot of our needs Now to be pushed towards hold 3+ times Poor customer service Will be using a different location from now on You lost a big customer

Written By: Romeo V

Jackson's Toyota Jackson's Toyota

Purchase of vehicle

September 28, 2023

Quick, efficient and pleasant service. Vehicle was in great condition and clean. Staff were kind and thoughtful. Great experience to pick it up.

Written By: STEFANIE

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Jackson's Toyota Jackson's Toyota
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September 28, 2023

A great overall experience. Rohit, Amer and Charles were great and guided me at every step required. 5 out of 5 in every department.

Written By: Abhishek S

Jackson's Toyota responded on October 10, 2023

Hi Abhishek, Thank you for the review. Have a great day !

Jackson's Toyota Jackson's Toyota

Bought a new Corolla hybrid AWD

September 28, 2023

Matt Mitchell who sail me the car was great. The extra stuff we offered for the car was the disappointment we ordered chip guard for the hood as well as the roof. Roof wasn’t done still waiting for it to be done we paid cash for the car so we paid for the chip guard. Car had a scuff on front spoiler, stone chips on drivers side and black marks on the front side above wheel well. We picked up the car on Thursday September 21 and still waiting for these rings to be fixed. This is where I’m getting disappointed as a customer to purchase a brand new car with certain expectations and they are not met.

Written By: BRIAN

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Jackson's Toyota Jackson's Toyota
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September 23, 2023

Service from sales person Lee Thrasher was impeccable. He was always keeping us updated on the status of our vehicle and answered all questions in a timely manner. Some confusion with the financial manager and was unclear with how the down payment can be done. Other than that, received really good service!

Written By: Jessica T

Jackson's Toyota responded on October 10, 2023

Hi Jessica, Thank you for the feedback, We have passed your comments along to management.

Jackson's Toyota Jackson's Toyota
User Photo

September 22, 2023

I had a fantastic experience buying my Toyota CH-R here! Dave helped me and was a very easy going person to work with. He made me feel comfortable and I was happy to be treated so well! My first time buying a car was at a used car dealership, it was definitely a much better experience going through Jackson’s Toyota this time around. I love my car and I’m so happy I made a switch! Thank you again Dave!

Written By: Aruna U

Jackson's Toyota responded on October 10, 2023

Hi Aruna, We are truly grateful for your kind words and for choosing us for your car purchase. It's wonderful to hear that you had a positive experience with our team.

Jackson's Toyota Jackson's Toyota
User Photo

September 21, 2023

Written By: FengTao X

Jackson's Toyota responded on October 10, 2023

Hi Feng, Thank you for the rating.

Jackson's Toyota Jackson's Toyota
User Photo

September 18, 2023

Thank you so much - We love our new Corolla! Lee Thrasher was great helping us with the purchase. Customer service excellence - 5 stars!

Written By: Werner H

Jackson's Toyota responded on October 10, 2023

Hi Werner, Thank you for sharing your positive experience with us! We greatly appreciate your feedback. It's fantastic to hear that you are satisfied with your new car and the service you received.

Jackson's Toyota Jackson's Toyota
User Photo

September 16, 2023

About my Toyota grand highlander is awesome, but I appreciate the spirit of salesmanship of staff , especially Mr Rohit is so kind , gentle and cooperative and very helpful, thanks Rohit, thanks Toyota Jackson Barrie.

Written By: sherkoh a

Jackson's Toyota responded on October 10, 2023

Hi Sherkoh, Thank you for the review. Have a great day !

Jackson's Toyota Jackson's Toyota
User Photo

September 12, 2023

I have used Toyota vehicles for a long time. There has never been a problem with service like it has these days. The service used to be good... I made a reservation and went, It takes 5 hours to replace a car wheel. (tire with rim) Even though it only requires time to loosen and assemble 20 bolts. Toyota will need to recheck their service system. If servicing takes as long as it does now, I will choose another company's vehicle for my next vehicle.

Written By: ed L

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