Fusion Auto Sales
37 Mill St W , Tilbury, ON, N0P 2L0
Member since June 29, 2015
37 Mill St W Tilbury ON N0P 2L0Overall Score
Fusion Auto Sales416 Reviews
337Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Car sale
November 02, 2022
Absolutely fantastic, very personable ,accommodating, fast acting and extremely thorough! Any future cars I will be buying will be from here!
Written By: Spencer
Thank you Spencer, i know you where waiting for the Car you purchased for a bit. It was our pleasure to help you, and i hope your Vehicle makes your driving a little mor fun. Thanks Again.
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October 06, 2022
Excellent service & very friendly staff, thanks Sabrina!
Written By: Lorne D
Our pleasure serving you Lorne. Customers like you have earned us the title of "the best used car dealer in Chatham Kent". We appreciate the recognition.
Friendly and efficient
September 30, 2022
The staff at Fusion was very friendly and accommodating to my short time frame of getting a new vehicle. They helped every step of the way and were very professional and kind.
Written By: MIFFLIN
Thank you so much Mackenzie. We are very happy that you enjoyed your experience and that we could get you into a car you like! Sabrina
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Good friendly service
September 27, 2022
My experience was good with fusion auto sales. It was a fast and friendly service. They got my truck ready in good time.
Written By: ABRAM
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September 21, 2022
I bought a 2015 Mercedes’ Benz camper. Took me almost a month to wait but the worst is they did not do anything with it. The car was very dirty they were trying to clean it when I arrived to pick up. Of course they know I’m 3 hours away and will definitely don’t want to travel back and forth. I took the vehicle anyway. On the way back I noticed the gps is not working anymore it was perfect when I test drive the vehicle. I knew something is fishy with the module that was installed during pickup. The windshield washer is not working with rubbers falling off and one nozzle clamp busted. They did not do the oil change and both air filters are clogged up. When I arrived home from 3 hours drive engine check came on. Its a ripoff for the price of the vehicle they should have at least conditioned it. Stay away from this dealer.
Written By: numeriano l
Numeriano I'm sorry that you are not satisfied with the RoadTrek camper van that you purchased. I would like to remind you that we told you upfront that we were not an RV dealer and would have to rely on other shops to do the "camper" parts of the reconditioning. This is one reason that it took a while to get ready. Saying that we did nothing with it is not fair. You were provided with invoices from outside venders for over $2000.00 for "camper accessories". We did our best to make sure that these options were functional and told you what we weren't able to do. Our asking price was $15000.00 under market value and then we gave you another $12000.00 off for cosmetic and future repairs. When we couldn't get the generator working (which you knew) we discounted the unit an extra $1500.00. All options were in good working condition when you left the lot and we can't anticipate problems that haven't happened yet. We did miss the oil change which is usually done on all of our vehicles but asked you to send us the estimates for that and the washer nozzles. You never did. Air filters are not part of safety and we would not have checked them. As far as the reconditioning, you insisted on picking up the vehicle a day early and we did our best to have it ready. Had you been able to wait until the previously agreed on delivery day, it would have been cleaned better. In closing, I have never had a vehicle advertised that had so much interest from buyers and this was simply because of the great value. You travelled 3 hours because of the low price and were one of the first people to look at it. You bought it on the spot after we offered you the huge discount to make up for the flaws. In hindsight, you may have been better off if you had purchased from an RV dealer and spent the extra $30,000.00. I am sorry that we could not fulfill all of your expectations.
September 09, 2022
great staff
Written By: tom m
Just a test of the system
Very happy first time buyer.
August 31, 2022
Willing to go the extra mile and very helpful. Made my son’s first time purchasing a vehicle easy. Made him extremely happy.
Written By: Karen
Karen it was my pleasure to help Devon with his truck purchase. The Ram 1500 Look really good when it was leaving our lot. Thanks again Karen for your help and kind words in the survey you sent in, Randy.
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August 20, 2022
Thank you so much Randy! Smooth and reliable process, especially since I was overwhelmed trying to find a used, first car. Very sweet staff. Definitely am recommending this dealership to everyone I know and even checking it out in the future
Written By: Ce c
August 19, 2022
Thank you so much Randy! Smooth and reliable process, especially since I was overwhelmed trying to find a used, first car. Very sweet staff. Definitely am recommending this dealership to everyone I know and even checking it out in the future
Written By: Ce c
Many people are worried about the experience that awaits them when shopping for a vehicle. Randy is one the best around when explaining warranty options and financing details. I appreciate your comments and will pass them along.
Great and Friendly Service
August 18, 2022
From the first call to picking up our vehicles Jeramy and Randy were fantastic to deal with. Very honest and helped myself and my daughter get our new vehicles. Would definitely recommend contacting them for your vehicle purchase needs. I know I will be back when my son needs a car.
Written By: Sandra
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