Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus685 Reviews
53Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 28, 2020
Written By: Ty W
Hello Ty, we are sorry to see a 1-star rating from you. It would be appreciated if you could relay the reasons for this rating to our General Manager, Thomas O'Keefe by emailing tokeefe@tonygraham.com so that we can learn from your experience.
May 28, 2020
Written By: Ty W
Hello Ty, we are sorry to see a 1-star rating from you. It would be appreciated if you could relay the reasons for this rating to our General Manager, Thomas O'Keefe by emailing tokeefe@tonygraham.com so that we can learn from your experience.
May 26, 2020
Excellent experience in the service department, Brad addressed all my concerns in a very timely manner. Would definitely recommend to my friends
Written By: James T
James thank you for the 5-star rating & review of your experience with our Service Advisor Brad.
May 26, 2020
Excellent experience in the service department, Brad addressed all my concerns in a very timely manner. Would definitely recommend to my friends
Written By: James T
James thank you for the 5-star rating & review of your experience with our Service Advisor Brad.
May 11, 2020
Written By: Kamal S
Thanks for the great rating Kamal!
May 11, 2020
Written By: Kamal S
Thanks for the great rating Kamal!
March 27, 2020
Long story ahead: When I came in for my complimentary service #1, I forgot to bring my set of lug nuts to replace my wheels. Chris, the service manager LENT me a set of lug nuts for the car from the dealership. He could have simply had the tech not install my other set of wheels, but he went to bat. Not only that, when I got home and found my other set to return to the dealership, I realized my other set was of a unique to the F-Sport, but the other set was regular chrome. I offered to replace it myself there, since I brought my own tools and was only missing a socket, but Chris didn't let me. Chris and Florindo (parts manager) worked like a pit crew and replaced/torqued all the lugs without charge under 5 minutes. Other dealers could have easily just not changed the wheels, and charged me to come back later. Not these guys. The people here went above and beyond what I expected from a dealer, even a luxury brand dealer. Even more so since it's MY mistake, and it's during a pandemic scenario. I even got a free set of Tony Graham's plate covers. Normally I hate those, but I'll keep it on for a dealer that cares.
Written By: K L
March 14, 2020
Written By: Gia N
Hello Gia, we are sorry to see a 2-star rating from you. It would be appreciated if you could relay the reasons for this rating to our General Manager, Thomas O'Keefe by emailing tokeefe@tonygraham.com. Thank you.
March 14, 2020
Written By: Gia N
Hello Gia, we are sorry to see a 2-star rating from you. It would be appreciated if you could relay the reasons for this rating to our General Manager, Thomas O'Keefe by emailing tokeefe@tonygraham.com. Thank you.
March 10, 2020
Written By: Saber N
Saber, thank you for the 5-star rating!
