Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4721 Reviews
3368Review Ratings Breakdown
Consumer Reviews
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The best service department in Sudbury
September 20, 2014
The staff is knowledgable, friendly and the job is always done perfectly.
Written By: RAY
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Nice and helpful
September 20, 2014
Everything about Brook was polite and to the point. I will be more then happy to have her as a customer agent.
Written By: MAUREEN
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service was very good no complaints
September 19, 2014
The service attendant was very respectful and provided me with all the information about the proposed work on the vehicle.
Written By: LUC
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Pleasant, with a smile
September 19, 2014
Person behind the desk was very good at explaining why my engine light was on, said they had to do a scan. She also checked that my spark plugs had never been changed (apparently they need to be changed after 7 years) and since my 2006 Honda Civic is 8 years old with only 66,941 km, I told her to go ahead. She also checked on warranty work regarding the "arm" for the rear tires for wear and tear. This was also corrected. I trust the service department when they tell me that something needs to be done. I have never had real problems with my Hondas as I have always driven one since my first car in 1976. I can't see myself driving any other vehicle. Service has always been great over the years.
Written By: PAULETTE
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Good service
September 19, 2014
Staff needs just a little more knowledge about warranties and what is covered, Even the light bulbs are covered to an extent!
Written By: ROXANNE
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Job completed on time
September 19, 2014
Vehicle was taken in for appointment on time and job completed quicker than expected. Great Job!!
Written By: IVAN J
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Shabby workmanship
September 19, 2014
Tried to send this from my cell phone but didn't work. I had a servicing for my air conditioning unit a couple weeks later I went to check my oil level before going on the highway and found the caps had not been replaced and luckily were still sitting on the engine and the power steering container was left off the holding bracket. I replaced each item in the proper place. I also called the service manager ( Jason Carrier ) and left a message as he was on vacation and sent an e-mail about the issue. No response. As well the A/C still does not provide the same cool level as before but is improved. I am not impressed. Paul Camillo
Written By: PAUL P
Hi Paul. Sorry for the late response. If you can bring the car back it I will gladly have it checked out for you at no charge Jason
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I called Honda to get info on mileage/year entiltement on my current lease.
September 19, 2014
Stephanie was helpful in explaining that Scott would not be able to answer my question about mileage entiltement per year on my lease until Monday, as he was out of the office for the remainder of the week.
Written By: RENEE Y
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Excellent service.
September 19, 2014
I have always experienced great service. Everyone is very pleasant including the shuttle drivers.
Written By: CAROLE
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very professional; no time wasted in droping off/picking up vehicle. All items were explained to me
September 19, 2014
maintenance minder-"B" service....completed on time, with notes of items to be attended to (on warranty=N/C)..only aggravation was I had to bring vehicle in for another appointment, as parts were not on hand. This was done, as scheduled and completed very satisfactorily..
Written By: RUSSELL
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