Roy Nichols Motors Ltd

December 19, 2024

Roy Nichols was fantastic to deal with They were quick and efficient They had great communication and they were just a pleasure to deal with I recommend them to anybody

Written By: Tracey B

December 16, 2024

Great and quick service! Shan made the whole process very easy. Would definitely recommend!

Written By: Emma V

December 11, 2024

Excellent, fast service they fixed in an hour what everyone else has been trying to fix for months! Thanks

Written By: Chris S

December 10, 2024

Guy was fantastic to work with! Would highly recommend.

Written By: Ireland K

December 05, 2024

Fantastic dealership with a wonderful staff! Special shoutout to sales associate Jim Reid. Highly recommended!

Written By: Kyle A

December 02, 2024

It was one of my first times dealing with this location. Service advisor was pleasant to deal with, but shop experience was the same old GM dealership garbage..... car went in with a faulty fuel injector, which was a warranty job. Long story short, car went into shop with full tank of fuel, left with 1/2 tank of gas because of "test drives" which i approved but didn't realize how frequent or long they would take place. They test drove just over 100km which seems a bit much, the knucklehead mechanic dropped his tools on the painted surfaces under the hood which of course chipped the paint, which was noted with the service advisor (nothing was done or offered.... of course, lol) but none the less.... come on, be better! Found the usual greasy finger prints on the steering wheel, door handles, shifter, and random buttons on my dashboard and inside the car which showed the guys couldn't give a rat's ass to go wash their hands before handling a customers car. The door panel kicked in, and the rocker panel was nicely scuffed with boots. The car is in brand new condition with ZERO blemishes..... either way, the shop experience was nothing shy of underwhelming. Good job, careless mechanics 👌👍 it's always nice to see some pride of work from "tradesmen" ... just not from dealerships, unfortunately. I guess money first, quality last ..... or what's the slogan at dealerships nowadays? Attention Jeff Penney (Owner): Since you enjoy responding with none constructive poor replies on here just to show a little fake care. Perhaps we can have a phone discussion? Lets see how good you are at your job... sir. My name should be in your computer file. It matches the displayed name on this review. Perhaps take a moment of your super precious time and give me a call. The car was a 2019 Chevrolet Cruze for verification purposes. Cheers, take great care!

Written By: Adam B

November 30, 2024

Written By: Oliver L

November 30, 2024

Amazing customer service!My first time at this dealership and they were so empathetic and understand with what I needed to do;also making sure that I get the earliest appointment! I drive a CRV and it didn't matter i felt welcome almost like a good neighbor!!

Written By: Taneisha G

November 29, 2024

Written By: Ken L

November 27, 2024

Written By: Richard L