Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1757 Reviews
740Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Only 1/2 the work was carried out. Had to get warrantee work on my own
April 24, 2019
Requested a wiper to be changed : not in stock for my vehicle Change my snow tire to summer: change was made but had to go bask and get my tires Molding repair: done satisfactory Remote start not working: Service would not do anything because it was not factory installed. When I bought the vehicle I made it very clear I want a vehicle with remote start, if the dealer chose to have one install why do I now have to get warrantee on my own. This will be taken into consideration on my next vehical, specially the dealer M G Bigras
Written By: MICHEL G
We will be in contact shortly to discuss your experience with us Michel.
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Not made aware of service promotions
April 24, 2019
Service was very good, however, when I made the appointment to have my tires and oil changed and alignment done, they did not mention the promotion going on. If I knew I would have asked for that. Sincerely, Antoinette McKenzie
Written By: ANTOINETTE
Thank you for sharing your feedback Antoinette!
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April 24, 2019
Great people to be around, wonderful atmosphere. Everyone is very supportive and motivating. A very welcoming place, and community
Written By: Coye L
We truly appreciate your kind words about our team Coye!
April 24, 2019
Great people to be around, wonderful atmosphere. Everyone is very supportive and motivating. A very welcoming place, and community
Written By: Coye L
We truly appreciate your kind words about our team Coye!
April 21, 2019
CJ took good care of us and we have beautiful new wheels. The customer service we got during and after our purchase was always above and beyond. They really make sure that you are well taken care of. Everyone greets you wjen you walk in and the environment is very relaxed and welcoming. We will definitly come back for our future truck needs!
Written By: Country T
Thank you so much for sharing your buying experience with us! We always strive to go above and beyond for our customers so it's really great to hear you feel as though we did that for you. Congratulations on the purchase of your awesome new RAM.
recall and oil change
April 17, 2019
the service advisor was very good and polite, the mechanic that worked on my car did a good job and I did not have to wait for my shuttle service.
Written By: RICHARD M
Thank you so much for sharing your kind words about our service advisor who assisted you during your visit Richard!
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Ball joints
April 17, 2019
Was getting some other work done on truck by another mechanic and he noticed play in upper ball joint on drivers side, these were all replaced a month ago and truck never went anywhere
Written By: RONALD A
We will have to take a look at the upper ball joint Ronald. Our Service Coordinator will be in touch shortly to book an appointment for you.
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Flat tire dilema
April 17, 2019
Brought a tire in to get plugged on a friday. I was told it would be done just after lunch. We never got a call. I called saturday and was told ship is closed til monday. I called monday they couldnt find my tire but would call me back in 10 mins. I was called back saying tire was ready and the person didnt know anything about why it took so long. I get home and put tire on van. The tech accidently put the winter tire on backwards. So I had to go back the next day and get it done properly. They did appoligize. This is what ticks me off. I bought the van used in dec. The hinges that I complained about werent fixed for 3 months and then this. I dont feel very comfortable with my vehicle there. A good friend works for the company and is the only reason I will bring it back. I believe everyone is human and makes mistakes. But it wouldnt hurt to have someone reach out and say hey sir we are really sorry about this how can we fix this?
Written By: PAUL J
We apologize for your recent experience with us Paul. I can confirm that you have been in contact with our General Manager Jason Carrier to rectify the situation.
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April 17, 2019
Written By: nelson s
Thank you so much for the five star feedback!
April 17, 2019
Written By: nelson s
Thank you so much for the five star feedback!
