Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1558 Reviews
596Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 28, 2020
I have been doing business with Murray Chevrolet for over twenty five years. I have leased or bought ten cars myself, my children and brought my friends here. A wonderful outfit with friendly and courteous service. Never any problem. When they opened their Hyundai outfit, I visited them and ended up buying 2016 Hyundai Tucson Ultimate 1.6T suv. Never any problem.
Written By: Rajinder G
Thank you Rajinder! We greatly appreciate you taking the time to share your feedback with us and for the 5 stars. Your experience with us and your comments mean a great deal to us. We look forward to seeing you on your next visit.
August 25, 2020
I am a first time car buyer and did not know about cars. Went there on Saturday, test drive and negotiation completed. Sale person seemed to rush the deal and had me sign the yellow paper (New Purchase Agreement) which I was not aware of my obligation if I sign it. Met finance manager, no smile at all, and put a screen in front of us when we was wearing a mask which made me uncomfortable. After that, I felt like I am rushed me to pay 500 deposit, did not explain what was that $500 for and whether it is refundable or what. I decided not to get the car and sale person said I will lost the deposit. I will seek assistance from BBB and Consumer Protection Office to see if they are following sale procedures and violating professional conduct and ethics. Lesson learned
Written By: Chun T
Hello, We take our customer feedback very seriously. This being said, we find your comments and point of view of the situation concerning to say the least. When you first contacted the dealership and wanted to come in to test drive the vehicle, the salesperson you had spoken to made arrangements for you to be taken care of on his day off. We also then made arrangements to not only come and pick you up, but also returned you home as well - at no charge to you. While you were here you actively and knowingly negotiated on the purchase of a vehicle. After you were satisfied with the negotiated deal, you signed an agreement which was your expressed intent to purchase the vehicle and left a deposit based on that agreement to purchase the vehicle. In your opinion, why did you think you were placing a deposit? And if you had no intention of purchasing, why did you spend the time to negotiate, signing the agreement and obtaining credit approval? With regards to your criticism about our Financial Services Manager wearing a mask, our FS Manager only put on the mask because they observed that you were wearing one, so it was done out of consideration for your health and protection. The fact that anyone, especially given our current situation, would find fault with that is perplexing to us. If you would like to discuss your experience with our General Manager, please feel free to contact him at 204-269-5555.
August 25, 2020
I am a first time car buyer and did not know about cars. Went there on Saturday, test drive and negotiation completed. Sale person seemed to rush the deal and had me sign the yellow paper (New Purchase Agreement) which I was not aware of my obligation if I sign it. Met finance manager, no smile at all, and put a screen in front of us when we was wearing a mask which made me uncomfortable. After that, I felt like I am rushed me to pay 500 deposit, did not explain what was that $500 for and whether it is refundable or what. I decided not to get the car and sale person said I will lost the deposit. I will seek assistance from BBB and Consumer Protection Office to see if they are following sale procedures and violating professional conduct and ethics. Lesson learned
Written By: Chun T
Hello, We take our customer feedback very seriously. This being said, we find your comments and point of view of the situation concerning to say the least. When you first contacted the dealership and wanted to come in to test drive the vehicle, the salesperson you had spoken to made arrangements for you to be taken care of on his day off. We also then made arrangements to not only come and pick you up, but also returned you home as well - at no charge to you. While you were here you actively and knowingly negotiated on the purchase of a vehicle. After you were satisfied with the negotiated deal, you signed an agreement which was your expressed intent to purchase the vehicle and left a deposit based on that agreement to purchase the vehicle. In your opinion, why did you think you were placing a deposit? And if you had no intention of purchasing, why did you spend the time to negotiate, signing the agreement and obtaining credit approval? With regards to your criticism about our Financial Services Manager wearing a mask, our FS Manager only put on the mask because they observed that you were wearing one, so it was done out of consideration for your health and protection. The fact that anyone, especially given our current situation, would find fault with that is perplexing to us. If you would like to discuss your experience with our General Manager, please feel free to contact him at 204-269-5555.
August 18, 2020
Written By: Kenan Z
Thank you for the 5 stars Kenan!
August 18, 2020
Written By: Kenan Z
Thank you for the 5 stars Kenan!
August 18, 2020
Tire puncture. Brought it in before lunch and picked it up same afternoon. Friendly and efficient service.
Written By: Benjamin
Hi Benjamin. Sorry to hear about your tire, but thank you for choosing us and also for taking the time to leave us your review. We appreciate it very much and look forward to seeing you on your next visit.
August 17, 2020
Excellent Service, Long wait ( I waited over 2 hours ), Not enough seating due to COVID-19 safe distancing. Shuttle service is not -provided due to the current situation, management may consider issuing Taxi vouchers for long waits.
Written By: Santhosh G
Hello Santhosh. Thank you for taking the time to leave us your review and thank you for choosing us to service your Hyundai during this challenging time we are currently all experiencing. We do appreciate it and we take our customer's feedback very seriously. We completely empathize with your having to wait for your service to be completed. Sometimes servicing can take a little longer than anticipated, but we do try our best to avoid that, and if it does occur, we make every attempt to update our customers. We have had to reduce the amount of seating in our lounge to comply with COVID-19 social safe distancing policies, but we do have plenty of additional chairs throughout our showroom for customers to use while they wait. As for Taxi vouchers (or similar private transportation services), because we cannot know for certain that a particular driver or vehicle is safe from being infected with COVID-19, we are unable to recommend or facilitate private transportation services due to liability concerns. The health of our customers is a high priority for us.
August 11, 2020
Recently purchased my first vehicle with Murray Hyundai and could not be happier! Lea was my sales person and she was super down to earth and really listened to my needs. She was patient with my husband and i not knowing exactly what we wanted and needing to test drive a couple vehicles. She didn't put pressure on us to make a decision right away, and she made sure we found the right payment plan to suit our budget. Upfront pricing & no hidden fees. 10/10 recommend!
Written By: L B
Hi! Firstly, congratulations! Secondly, thank you so much for taking the time to leave us your review. It pleases us greatly to hear of your experience with us. We will be sure to pass along your kind words to Lea as well. Enjoy your new ride and we look forward to seeing you on your next visit with us. Drive safe!
August 11, 2020
Recently purchased my first vehicle with Murray Hyundai and could not be happier! Lea was my sales person and she was super down to earth and really listened to my needs. She was patient with my husband and i not knowing exactly what we wanted and needing to test drive a couple vehicles. She didn't put pressure on us to make a decision right away, and she made sure we found the right payment plan to suit our budget. Upfront pricing & no hidden fees. 10/10 recommend!
Written By: L B
Hi! Firstly, congratulations! Secondly, thank you so much for taking the time to leave us your review. It pleases us greatly to hear of your experience with us. We will be sure to pass along your kind words to Lea as well. Enjoy your new ride and we look forward to seeing you on your next visit with us. Drive safe!
August 01, 2020
Always Good to get car service here !!!
Written By: jas p
Hi Jas. Thank for you for taking the time to leave us your review and for the four stars! It pleases us to hear of your experience. Have a great day!
