Saskatoon Motor Products

January 26, 2024

10/10 Customer Service. Thank-you!

Written By: Andrea R

January 26, 2024

So I had a torque bit in my wheel well that was stripped I needed someone to kindly grind me a notch so I could use screw driver to get out, most mechanic places I called wouldn’t do it and said to change my lights they needed to take the bumper off to change and cost me 400-500 dollars went into SMP on circle talked to a young man at the desk he said he was super booked but would ask the service manager if he would take a look. The service manager come out and had a look and he walked into the back come out with the tools put a slot in my bit and took it out and gave me new ones for my inner fender, he absolutely saved my day and hundreds of dollars or me having to go buy the tools to do so, never been more happy for those few guys to take their time and give me a hand, amazing staff right from when I walked in the door, Thanks guys

Written By: Dustin S

January 26, 2024

Over one year in to owning our ‘23 Traverse and we couldn’t be happier. From the buying experience (the sales staff were excellent communicators and kept in touch regularly), to the regular scheduled maintenance, and some minor warranty work. The staff have been excellent to deal with the entire time (Brent the service manager and our advisor Rebecca are some of the friendliest and most professional employees we’ve dealt with at a large dealer). Even the shuttle drivers are top notch and always super friendly!

Written By: Brad N

January 26, 2024

I bought a vehicle through Krista in sales and Brandon in Finance back in October of 2023. Both of them were wonderful to deal with. This was my first time purchasing a vehicle and the whole atmosphere of the dealership was great, they weren't pushy and they respected boundaries. I went in at the beginning of the month to talk with Krista and then I took whole month to decide what was I going to do. Since purchase there have been questions I've had, small issues ( most inconveniences) but Krista has answered my questions, she's helped my get the vehicle issues sorted. Overall great experience, fantastic people and great vehicles. Highly recommend Krista and Brandon. Kyle in the service department is great as well, he made sure that my vehicle got done when it was supposed to, he was quick to respond to emails and made an unexpected repair, turn into a stress free experience.

Written By: Kayne S

January 23, 2024

Devon in the service department did a fantastic job with my warranty work. 11/10 would recommend working with him.

Written By: Richard K

January 23, 2024

I bought a 2023 Colorado although I didn’t receive it till 2024. I have nothing but good to say about the dealership especially my salesperson Isaiah I have my share of problems over 4 months however I give the dealership bearing with me if I have a negative it would be with GM they suck. I have great truck SMP is keeping me on the no help from GM they are not professional. I had an oil change on August 12 at 10:30 I arrived early and was told SMP was short staff no problem then I was told there was a recall and I needed to leave my truck for the day this was not possible as I had another appointment and that I needed to rebook this is ok however they could not give me a time and that I would have to leave the truck for the day. This is comical as my truck has spent a ridiculous amount of time in the shop in the last 6 months what do I do? I would like to get a call so we can address this in a reasonable manner. HELP

Written By: John D

January 23, 2024

I would NEVER take my vehicle to Sasktoon motor products for service. They are an absolute rip off. Had to have my vehicle towed there because they are CAA certified. Not only did they try to overcharge us for work that didn't need to be completed the service lady was so incredibly rude. I ended up paying out of pocket to have my vehicle towed to another repair shop. Just as suspected the amount of work that needed to be completed was $1000 less than what Saskatook Motor Products has quoted us. I will NEVER take my vehicle here nor will I ever recommend to my friends and family. I have also contacted CAA to let them know about my experience so they can reassess their CAA certification.

Written By: Kaleen B

January 22, 2024

When the other dealerships I visited refused financing due to my lack of credit history, Steve and Samantha worked hard to get me into a brand new vehicle that same day. I would highly recommend the team at SMP. I should have gone to SMP first and saved myself a great deal of time and hassle.

Written By: Lenses '

January 20, 2024

I had a great experience! Shash & Kelly made my first time buying a brand new vehicle super smooth and easy! I highly recommend SMP!

Written By: Sejla D

January 19, 2024

Professional, honest, kind, patient If you go there, you're in good hands. Thanks to Chris specifically

Written By: Amir S