+16138010278 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2015/08/27/34039920f465bd758b68572a457091f9.jpg

Dilawri Chrysler Jeep Dodge

370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2

Member since May 21, 2015

370 W Hunt Club Rd W Ottawa ON K2E 1A2

Overall Score

4

Dilawri Chrysler Jeep Dodge

1568 Reviews

474
Dilawri Chrysler Jeep Dodge

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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February 07, 2025

(Translated by Google) Good morning. Ladies and Gentleman, my name is Alio Rachid and I was approved for auto financing by Dilawri Chrysler. The service is really better with the help of Jonathan Ladouceur the sales representative and in addition he was a French translator during the procedure, and I would order from someone else if I had the opportunity. Sincerely.... (Original) Bonjour. Mesdames et Monsieur mon nom c’est Alio Rachid et j’étais approuvé à un financement auto par Dilawri Chrysler. Le service est vraiment meilleur par l'aide de Jonathan Ladouceur le représentant en vente et en plus il était un traducteur à la langue française durant le moment de la procédure, et je commande a quelqu'un d'autre si j'en avais l'occasion. Cordialement....

Written By: Arsenal Y

Dilawri Chrysler Jeep Dodge responded on February 11, 2025

Thank you for taking the time to write about your experience. It is wonderful to hear that Dilawri Chrysler Jeep Dodge Ram was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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February 07, 2025

Big thanks to Dante and Rob 🫡 for making my car purchase smooth and hassle-free. They made the entire process smooth, professional, and stress-free—just great customer service. Highly recommend them!

Written By: Abdullah a

Dilawri Chrysler Jeep Dodge responded on February 08, 2025

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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February 07, 2025

Went to Dilawri Chrysler on Hunt Club Rd as my car was old and I moved out to the country and wanted something that was bigger and had 4x4 in it! Dante showed me a variety of vehicles and I test drove the ones I was interested in he was super informative and accommodating without being pushy (which has happened ti me in the past) so it was nice to not feel pressured!! Fell in love with the Jeep Wrangler as soon as I drove it!! Did my financing and got my Jeep over the holidays super efficient!! Thank you Dante for making my vehicle shopping experience such a pleasant one highly recommend!!

Written By: Nadia

Dilawri Chrysler Jeep Dodge responded on February 08, 2025

Thank you for taking the time to write about your experience. It is wonderful to hear that Dilawri Chrysler Jeep Dodge Ram was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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February 07, 2025

Had the absolute pleasure of dealing with Dante, I inquired online about a used 2020 Subaru wrx and he was very quick to reply and was very helpful in working with me as I was up north working at the time. Very professional, punctual, respectful and always smiling ! I recommend Dante to anyone looking for their next purchase! 5 stars all the way! Great work and thank you Dante, and team at Delawri !

Written By: Travis B

Dilawri Chrysler Jeep Dodge responded on February 08, 2025

Thank you for sharing your experience. We appreciate the 5 Star review.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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February 05, 2025

Written By: Jimmy S

Dilawri Chrysler Jeep Dodge responded on February 07, 2025

We are grateful that you took the time out to leave us a rating. We hope to serve you better soon.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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February 02, 2025

Written By: David P

Dilawri Chrysler Jeep Dodge responded on February 04, 2025

We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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January 30, 2025

Dilawri Jeep Dodge Chrysler review Disclaimer - Includes delivery, destination and fees My wife and I previously owned a 2019 Jeep Grand Cherokee and were in the market to purchase a new vehicle. On checking the internet we noticed Dilawri Jeep Dodge Chrysler was advertising a 2024 Jeep Grand Cherokee Altitiude with a manufactures rebate along with a Dilawri discount. Under the asking price there as a disclaimer “Includes delivery, destination, and fees – plus applicable taxes and licensing. We had shopped around and believed it was a great price. We called the dealer to set up an appointment so we could view the vehicle. The appointment was set up 3 days prior. When we arrived the vehicle was still in their outdoor compound which was approximately a five minute drive away. They proceeded to show us a 2023 Limited – this vehicle had to be boosted so it could be taken for a drive. We were not interested in this vehicle at all so it was really a waste of time to take it for a drive. They then showed us a second vehicle which was in their indoor compound (2024 Jeep Grand Cherokee – White). This vehicle would not start as well. We advised them that we were not interested in purchasing this vehicle as well. We were finally able to view the vehicle that we had enquired about. Again this vehicle would not start. We understand that it was extremely cold and when a vehicle sits for a long period of time it may need a boost, but the vehicle we had enquired about should have been prepared and at the dealership upon our arrival for our scheduled appointment. Being familiar with Jeeps we were still interested in purchasing this vehicle along with our trade-in . We sat down with the salesperson “Jonathon” and started the negotiations. The sales manager made an offer accepting our trade-in with a cash difference, plus delivery, destination charges plus service fees, plus taxes and licensing fees. Jonathon presented this. We called him out on all the fees and showed him the disclaimer that was on their website and said they were falsely advertising and bordering on fraud. Jonathon summoned the sales manager at this point. Most of the fees were dropped. He said he would give us an additional $1000(fee) on our trade-in. His explanation was we didn’t really pay for the PDI fee ($999) because of the additional trade-in. Long story short we purchased the vehicle because the reputation and the quality of our previous Jeep. We arranged for pick-up 3 – 4 days later. When showing my wife her new vehicle she noticed there was no rubber mats and asked if she could take the front matts from her trade-in vehicle, but was told no. Her previous jeep came with full matts. When a customer is spending $60000 for a vehicle common sense should prevail over little things.

Written By: henry e

Dilawri Chrysler Jeep Dodge responded on February 01, 2025

Hi Henry, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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January 24, 2025

Awesome experience with Jonathan

Written By: robin e

Dilawri Chrysler Jeep Dodge responded on January 28, 2025

Thank you for sharing your experience. We appreciate the 5 Star review.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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January 21, 2025

Written By: Marsha M

Dilawri Chrysler Jeep Dodge responded on January 23, 2025

We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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January 21, 2025

Had an amazing experience buying my first car with Jonathan. He was extremely nice and willing to assist me with everything. I will definitely send people to him. Thank you again!

Written By: Polo F

Dilawri Chrysler Jeep Dodge responded on January 23, 2025

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

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