Bytek Automobiles Inc. VW

October 23, 2019

Everything was excellent from the shopping around to the purchase. When we were just looking, there was no pressure and we received excellent service and information by Tim. The purchase was seamless and we are so happy with our decision. We can’t say enough good things and we love our VW!

Written By: Stephanie B

October 20, 2019

I couldn’t stay silent since this didn’t sit well with me. I bought my son's 07 Rabbit in May 2018 and it was still under rust warranty. Previously my son had it assessed for rust repair. In November 2017 and in April 2018; we were still waiting for the approval. We contacted them countless times between then and all we got were very dismissive "Call back next week" answers from their staff. By end of April 2018; we were told that there were no records of the car's assessment in November 2017 and to bring it back. We were furious that we had to wait 6 months being constantly told "We are still waiting; call next week" without really checking. Again they were dismissive. We bring it in to be assessed. They assessed it and guaranteed that this time it was in their system. We were contacted in end of June 2018 stating that too much time has passed since the April assessment and VW wanted a re-assessment so we had to come in a 3rd time but they "reassured" us it wont be long since VW wants to fix it ASAP. We come in and we were talking to the Service Manager Greg Taylor. Greg said it should take 1 month max at this point and he promised he would personally take care of it. Months pass by; we call here and there and we are always pushed over with the generic "called in a few weeks" but November 2018 comes around and they book us in; they said everything that was submitted was covered and it would take a few days to have it fixed. After a little over a week; we were called in to check it out. My son lives nearby and looked at the car; The car got scratched while installing the new passenger fender, a rust spot was not fixed and they stated it was not approved (even though they previously said it was) and finally the trunk gate was painted so poorly with "fish eyes, orange peel and swirls" that it looked like garbage. The interior panel on the gate was also not installed corrected. All this was dismissed by Greg Taylor. He agreed to buff out the trunk gate but was trying to find excuses that the car was already scratched prior to delivery and wouldn’t even answer the interior part not putting and used it being "warped" as an excuse not offering to fix it. Its not warped and were told that only the interior clips needed to be replaced.

Written By: Robert S

October 20, 2019

I couldn’t stay silent since this didn’t sit well with me. I bought my son's 07 Rabbit in May 2018 and it was still under rust warranty. Previously my son had it assessed for rust repair. In November 2017 and in April 2018; we were still waiting for the approval. We contacted them countless times between then and all we got were very dismissive "Call back next week" answers from their staff. By end of April 2018; we were told that there were no records of the car's assessment in November 2017 and to bring it back. We were furious that we had to wait 6 months being constantly told "We are still waiting; call next week" without really checking. Again they were dismissive. We bring it in to be assessed. They assessed it and guaranteed that this time it was in their system. We were contacted in end of June 2018 stating that too much time has passed since the April assessment and VW wanted a re-assessment so we had to come in a 3rd time but they "reassured" us it wont be long since VW wants to fix it ASAP. We come in and we were talking to the Service Manager Greg Taylor. Greg said it should take 1 month max at this point and he promised he would personally take care of it. Months pass by; we call here and there and we are always pushed over with the generic "called in a few weeks" but November 2018 comes around and they book us in; they said everything that was submitted was covered and it would take a few days to have it fixed. After a little over a week; we were called in to check it out. My son lives nearby and looked at the car; The car got scratched while installing the new passenger fender, a rust spot was not fixed and they stated it was not approved (even though they previously said it was) and finally the trunk gate was painted so poorly with "fish eyes, orange peel and swirls" that it looked like garbage. The interior panel on the gate was also not installed corrected. All this was dismissed by Greg Taylor. He agreed to buff out the trunk gate but was trying to find excuses that the car was already scratched prior to delivery and wouldn’t even answer the interior part not putting and used it being "warped" as an excuse not offering to fix it. Its not warped and were told that only the interior clips needed to be replaced.

Written By: Robert S

October 18, 2019

Wonderful experience! Great service and excellent understanding of our needs in finding the best fit car and options. Highly recommended.

Written By: Bill a

October 18, 2019

Wonderful experience! Great service and excellent understanding of our needs in finding the best fit car and options. Highly recommended.

Written By: Bill a

October 14, 2019

Written By: Kyle E

October 14, 2019

Written By: Kyle E

October 13, 2019

Love my new Jetta 2019. Thanks to Kris and team for the great sale!

Written By: J B

October 13, 2019

Love my new Jetta 2019. Thanks to Kris and team for the great sale!

Written By: J B

October 10, 2019

My wife and I had a great experience working with Dilhan. He was very upfront and honest, and was able to work within our budget, getting us the car we wanted. Would definitely recommend him to anyone looking for a new Volkswagen. Rebecca was also very welcoming and was able to give us the information needed when considering our options for leasing. Would recommend Bytek Volkswagen.

Written By: Craig W