1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V71624 Reviews
597*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 23, 2020
I came early but ended up in the wrong Murray, but eventually ended up in the right place. Having left extra time I ended up arriving right on time for my appointment. The staff were very pleasant but they don't really acknowledge you when you come in. (This also happened in the wrong Murray service department). So you stand around not exactly sure what to do. Once they started though everything ran smoothly. The repair was done well. It did take longer than they originally stated - 1.5 hrs versus 0.5 hours but I came prepared with stuff to do. I also did not make any plans after this appointment so it was not an issue for me.
Written By: Heather P
Hi Heather. Thank you so much for the 4 stars and for taking the time to leave us your review. It concerns us that you felt as though no one acknowledged you when you arrived. It would help us greatly to know if you came in our main entrance or thru our Service entrance. We are operating with a reduced staff at the moment, but we want to ensure that all of our customers are greeted promptly whenever possible. Your feedback would be much appreciated. We thank you for your understanding and for choosing us for your service needs. We look forward to seeing you on your next visit with us. Take care.
June 23, 2020
I came early but ended up in the wrong Murray, but eventually ended up in the right place. Having left extra time I ended up arriving right on time for my appointment. The staff were very pleasant but they don't really acknowledge you when you come in. (This also happened in the wrong Murray service department). So you stand around not exactly sure what to do. Once they started though everything ran smoothly. The repair was done well. It did take longer than they originally stated - 1.5 hrs versus 0.5 hours but I came prepared with stuff to do. I also did not make any plans after this appointment so it was not an issue for me.
Written By: Heather P
Hi Heather. Thank you so much for the 4 stars and for taking the time to leave us your review. It concerns us that you felt as though no one acknowledged you when you arrived. It would help us greatly to know if you came in our main entrance or thru our Service entrance. We are operating with a reduced staff at the moment, but we want to ensure that all of our customers are greeted promptly whenever possible. Your feedback would be much appreciated. We thank you for your understanding and for choosing us for your service needs. We look forward to seeing you on your next visit with us. Take care.
June 22, 2020
Very good place, to go to. Professional workers doing a very good job on your vehicle, even if it’s a different make. Clean shop. Perfect location
Written By: Joachim H
Hi Joachim. Thank you so much for the 5 stars and for leaving us your review. We appreciate you taking the time to do so. It pleases us greatly to hear of your experience with us. We look forward to seeing you on your next visit. Drive safe and take care.
June 22, 2020
Very good place, to go to. Professional workers doing a very good job on your vehicle, even if it’s a different make. Clean shop. Perfect location
Written By: Joachim H
Hi Joachim. Thank you so much for the 5 stars and for leaving us your review. We appreciate you taking the time to do so. It pleases us greatly to hear of your experience with us. We look forward to seeing you on your next visit. Drive safe and take care.
June 21, 2020
Very enjoyable experience!!!!! How often do you say that about purchasing a vehicle? It's a first for me. Sales people were very knowledgeable, friendly, and accommodating. Thank You!
Written By: S W
Hi S W. It is truly our pleasure! And thank you so much for leaving us your review. We are very pleased to hear of your experience with us and we look forward to seeing you on your next visit.
June 18, 2020
Worst dealership when coming to service your car. A very different treatment from when they want to sell you the car. Will never come back. No sense of customer service. Regret dealing with them.
Written By: Brahim O
Good morning Brahim, Your review concerns us greatly. We take our customer feedback very seriously and would like to take this time to address your concerns. We can understand your frustration with needing to repair your air conditioning. Unfortunately things like this can arise from time to time - especially with older vehicles. This being said, our technicians inspect every pre-owned vehicle prior to being sold, and at the time of purchase your vehicle’s air conditioning system was operating correctly. We empathize with you that the 5 year factory warranty has lapsed and the opportunity to purchase an extended warranty was refused at the time of purchase. After speaking with our General Sales Manager, Scott Smith, he told me that during your conversation with him he had offered to cover half of your repair bill out of good faith, which you refused to accept. We would welcome the opportunity to discuss this matter with you in more detail in hopes of resolving this matter with you. Please feel free to contact our General Manager, Richard Eccleston, at 204-269-5555.