Stratford Kia
863 Erie Street , Stratford, ON, N5A 6S4
Member since April 02, 2015
863 Erie Street Stratford ON N5A 6S4Overall Score
Stratford Kia555 Reviews
126Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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July 08, 2019
Written By: Leo H
July 08, 2019
The salesman I spoke to was friendly,knowledgeable and not pushy
Written By: Fred G
July 08, 2019
Customer service is amazing! Great place to get car serviced.
Written By: Ellen T
July 08, 2019
Written By: Justin D
Wonderful new car
April 15, 2019
I recently dealt with Nick at Stratford Kia and it went very well. i was never pressured to buy anything including extras on the vehicle itself. I would highly recommend this dealership to anyone. Thanks again to Nick and Stratford Kia. I will be back again in a few years.
Written By: Darren
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Tiny impact cracked windshield
March 05, 2019
I recently bought a 2019 Kia Forte. I had it for 4 months. Noticed a tiny impact mark on the windshield. I don’t even recall anything hitting the windshield. But I woke up the next day and windshield was cracked all the way across. I went in and they said there was nothing the could do. I think it’s brutal that a tiny impact mark can do so much damage. I have read other reviews with same issue and I believe there is a defect in the windshield. I’ve had multiple vehicles where stuff has hit the windshield and nothing has happened. I am not impressed with the customer service.
Written By: Rick
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Very accommodating
December 12, 2018
Great and friendly service, non pushy, very informative. Positive attitude, very accommodating, patient. I Will definitely refer people to John at Stratford KIA! Great overall experience!!
Written By: Karen
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Used truck purchase (Toyota Tacoma)
December 10, 2018
I purchased my 'new to me' Toyota Tacoma from Hudson's Stratford Kia in October. I happened to be in the area, and saw the truck I was looking for on their lot...it was meant to be!!! As with most used vehicles, there are imperfections to be expected. However, there was one imperfection that was a definite eye sore...Steve Smith went above and beyond to have the situation rectified. Thank you to this Kia team for making the overall purchasing experience worth the drive to Stratford :)
Written By: Lena
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Used Car (Audi TTS) Purchase
November 23, 2018
Let me start with found the car I have always wanted!! It was here at Hudson's Stratford KIA that had this used car and was just over 500kms from where I live (Sudbury) to get it. I had Called and spoke with a Great young salesman named Jordan Ritsma. Jordan had given me all the details about this car and had me sold over the phone. I had pretty much purchased this car with just detailed pictures and prices. My journey began on a Thursday morning driving to Stratford to tentatively purchase this beautiful used car. Jordan had made sure this car was ready to show/ Mechanically ready to take home upon my inspection. The sales team couldn't of been more friendly with smiling faces followed with handshakes to welcome us to Hudson's Stratford KIA dealership. I had met with the sales manager (Steve Smith) and Finance manager (Alicia Hunter) both very friendly people and easy to talk to. This dealership was Brand new very clean and had a Professional atmosphere. Extremely satisfied I had purchased the used car with no warranty and started my long drive back home to Sudbury. Unfortunately 3 days later when I got home I had a problem with my car there was something wrong with the suspension and I was concerned that this was not going to be covered as I did not have a warranty. I had called the dealership that same day talking with the salesman Jordan and the sales Manager Steve Smith about these issues. Steve Smith had assured me that they would take care of any concerns with the car and fix what should be working and stand by there 30 day warranty. I had brought my car to a local garage here in sudbury as it was to far to drive to Stratford to diagnose the cars issues. I had Called Hudson's Stratford KIA and they are taking care of my whole invoice to fix this unforeseen problems. I Must say I can't express how much this Dealership Team cares about their Customers . A+ For HUDSONS KIA and how much they have done to make sure I was extremely satisfied with them. I can make a promise that next Purchase I make I will be making my way Down to Hudsons Kia worth the drive. New or used they are the absolute best Dealership out there. Thank you (Jordan Ritsma) and Steve Smith for all your Efforts they will NOT go Unnoticed.
Written By: Kevin
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Happy Ending thanks to Steve Smith - Hudson's Stratford Kia
July 15, 2018
In May of this year I was in a serious car accident that resulted in the total write off of my vehicle. My confidence to drive was at an all time low. Steve Smith's compassion for my situation and his extensive knowledge of the products in the Kia range turned this trying situation around. Steve understood that as well as safety being of the utmost importance , the right car size and options - a Rio EX and even the colour - Ice Blue would be instrumental to restore my confidence and pleasure to drive. I now look forward to driving my sporty Kia Rio. Thanks for the Happy Ending Steve ! :)
Written By: Cathy
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