Finch Chrysler
590 Wharncliffe Rd S , London, ON, N6J2N4
Member since February 27, 2019
590 Wharncliffe Rd S London ON N6J2N4Overall Score
Finch Chrysler1802 Reviews
389Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 14, 2020
As expected went looking for a used truck, within two minutes, the salesman was pushing me towards a new truck.
Written By: Charlie M
Hey Charlie, I'm very sorry to hear you had a negative experience with us when you came in looking for a truck. The reason they were pointing you towards a new truck rather then a used one is right now many of our new trucks are a better value than the used trucks. I appreciate your feedback and I would love to speak to you directly so that I can learn more about exactly what happened and, hopefully, be able to rectify it. Please reach out to me at mjohnson@seefinchfirst.com. - Mike Johnson, Sales Manager
July 13, 2020
Written By: Tammy S
Thank you for the positive review Tammy! If there's ever anything else we can help you with, please don't hesitate to let us know!
July 13, 2020
Written By: Tammy S
Thank you for the positive review Tammy! If there's ever anything else we can help you with, please don't hesitate to let us know!
July 11, 2020
Great experience with all staff at Chrysler Finch! Dealing with Craig and Justin was stress free and easy. Treated with respect and understanding by them and all staff that I came in contact with. Thank you!!
Written By: Lance A
Thank you very much Lance for that positive review! We're happy to hear you had a great experience dealing with Craig and Justin. If there's ever anything else we can help you with, please don't hesitate to let us know, take care!
July 11, 2020
Great experience with all staff at Chrysler Finch! Dealing with Craig and Justin was stress free and easy. Treated with respect and understanding by them and all staff that I came in contact with. Thank you!!
Written By: Lance A
Thank you very much Lance for that positive review! We're happy to hear you had a great experience dealing with Craig and Justin. If there's ever anything else we can help you with, please don't hesitate to let us know, take care!
July 11, 2020
Receptionist answer the phone and started laughing at me and would not stop laughing at me! The hours of operation say you guys are open that's why I phoned and she was laughing at me like I should have read the hours of operation that were not listed that they were closed today. Does not make a customer feel confident when wanting to purchase something from their store
Written By: Tony L
Hey Tony, I’m sorry to hear you had such a negative experience with us. We strive to provide the utmost respect and courtesy to all of our prospective customers, so I apologize that you felt you were laughed at for a misunderstanding about our hours. I would love to chat with you directly about your experience to learn more about what happened and make this right for you. Please give me a call at (844) 801-5774, I look forward to speaking with you. Diane Prior Secretary-Treasurer
Always great service
July 10, 2020
Have been going to finch for years now and I always have great experience. Friendly and knowledgeable staff all around.
Written By: Marc
Related Staff:
July 10, 2020
Written By: Merv C
Thank you very much Merv for that positive review! If there's anything else we can help you with, please don't hesitate to let us know!
July 10, 2020
Written By: Merv C
Thank you very much Merv for that positive review! If there's anything else we can help you with, please don't hesitate to let us know!
July 10, 2020
I have been dealing with Finch Chrysler since we relocated to London 7 years ago. I have only dealt with the service department and keep going back because of the service. Peter and John have been top notch service advisors over the years. Having to finally replace our vehicle, I had the opportunity to meet Jordan Fish, who sold us a brand new van. His patience and understanding of what I needed was exceptional and surpassed my expectations. He understood my frustrations (of a used van that I purchased at another dealer a few months prior) and I felt that he genuinely cared and wanted to fix my stress. He set me up in a brand new vehicle and was able to make a deal work that fit in our budget. I would highly recommend Finch Chrysler to anyone who is looking for a new vehicle or to service their current one. They say it is hard to find a customer for life, but I am now one. Thank you Jordan Fish and the Team. Looking forward to dealing with you all in the years to come.
Written By: Marylynn M
Thank you very much Marylynn for taking the time to write this kind review about Jordan and Finch Chrysler. We try our best to make sure every customer has the best experience possible, and it's wonderful to know that you are now a lifelong customer! We hope you're enjoying your vehicle, and if we can do anything else to help, please don't hesitate to reach out. We look forward to seeing you again soon!
