1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71323 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 03, 2018
Once you have bought your car, they do not care about you anymore. Tried to get a service appointment because our check engine light was on. Called 4 times. left a bunch of messages and never received a call back from Service. Had to go to a different dealership. Buy your car somewhere else if you want customer service AFTER you purchased your car.
Written By: Lorna M
Thank you for your feedback, Lorna. We apologize for not getting back to you in a timely manner, this is not how we do business. Please rest assured that this has been discussed internally and we strive to do better.
December 03, 2018
My family and I have been going to Bytek Volkswagen for many years now - from awesome service with Tony and André, to part sourcing with Denis and Ron, to a recent great experience with Dilhan purchasing a new 2018 Golf Sportwagen. I debated for quite some time between the Alltrack and Sportwagen, and Dilhan was always willing to help and provide his advice throughout the entire process. He made the whole experience feel easy and reassured my final decision. Bytek definitely provides great customer service and I will continue to recommend them to my family and friends.
Written By: Nicholas B
Thank you for the kind words, Nicholas!
December 03, 2018
My family and I have been going to Bytek Volkswagen for many years now - from awesome service with Tony and André, to part sourcing with Denis and Ron, to a recent great experience with Dilhan purchasing a new 2018 Golf Sportwagen. I debated for quite some time between the Alltrack and Sportwagen, and Dilhan was always willing to help and provide his advice throughout the entire process. He made the whole experience feel easy and reassured my final decision. Bytek definitely provides great customer service and I will continue to recommend them to my family and friends.
Written By: Nicholas B
Thank you for the kind words, Nicholas!
November 23, 2018
My wife and I recently purchased a new Atlas, our third VW and the second time from Bytek VW. We always service our vehicles there and we always receive first class customer service. Marc Zinck is an exceptional sales representative. We are extremely pleased & satisfied with the way he handled everything. Lesley Drysdale is also a great manager. We talked to her about our priorities & she came up with the best deal for us. Not only a good deal but also provide genuine customer service and we would like to recommend to other people looking for a good car deal and excellent customer service. Keep up the good work Mark & Lesley. We are absolutely loving the Atlas!!!!
Written By: Vikram S