Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1510 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 11, 2025
Of all the places that I checked while shopping for a used vehicle, Casey, and Sam stepped up and listened to what my requests were. They went above and beyond to get me the best possible deal...in the end, it was a better deal than what I had originally expected. I definitely recommend this place and the folks who work there. I had a diagnostic that was done a few months later after purchasing the vehicle and unfortunately was handed the vehicle back with parts placed in my trunk. I called back, came in the next day and the issue taken care of by Hesham and the rest of the team who was in on that Saturday, they really went above and beyond
Written By: emortal m
Thank you for your recommendation and feedback about your experience at Empire Auto Group East. We're pleased that our team was able to address your needs both during and after the purchase. We appreciate having had the opportunity to assist you.
March 07, 2025
(Translated by Google) Excellent experience, Wendy and Deepak assisted us, really friendly people and dedicated to the customer, they supported us so that everything worked quickly and safely. I am really grateful, I definitely recommend the service. We will continue to be customers in the future!! (Original) Excelente experiencia, nos atendió Wendy y Deepak, personas realmente amables y dedicados al cliente, nos apoyaron para que todo funcionara de manera rápida y segura. Estoy realmente agradecida , sin duda recomiendo la atención. Seguiremos siendo clientes en el futuro!!
Written By: Daniela T
Agradecemos enormemente el reconocimiento a nuestro equipo acá en Empire Auto Group East. Nos alegra saber que estás satisfecha con la atención recibida y esperamos verte pronto. Cuídate mucho.
March 05, 2025
Great customer service, we are very grateful for the help and assistance from Wendy and Deepak, they guided us through the entire process and clarified all our doubts; they got us an excellent credit option from a good bank and with a very good car. Thank you.
Written By: Carlos A
Thank you for sharing your experience. I'm glad our team could assist you with the process and help secure a great credit option. We appreciate your support at Empire Auto Group East.
March 04, 2025
I bought a Toyota Corolla from empire auto and it was an amazing experience. Deepak and Alex are so cooperative.
Written By: Chavda P
Thank you for sharing your experience with Empire Auto Group East. We're glad our team provided excellent service during your purchase of the Toyota Corolla. Enjoy the ride!
March 04, 2025
Great service! Everyone was friendly and they made buying my first car easy and stress free
Written By: Jessica C
Thank you for the kind words. We’re happy to hear about your smooth car-buying experience at Empire Auto Group East.
March 03, 2025
Great service, awesome group of people, Wendy and Deepak thank you very much, we are so grateful and happy for your support
Written By: Santiago
Thank you for your kind words. We're pleased to know our team made a positive impact on your experience with Empire Auto Group East.
very professional
March 03, 2025
I worked with Casey and everything was done in a timely matter and all paperwork was copied and given to me and Casey was very ready to answer questions that i would ask.
Written By: Tim
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March 02, 2025
The experience that my friend and I had yesterday at the RV show was amazing. The hospitality that this team did was truly amazing. Not only did they sell and awesome RV they also gave us floor tickets to WWE elimination match at the Roger’s center. Truly an experience I’ll never forget. I’ll be back next year when it’s time to trade my RV in to get a new one. Definitely if you need anything when you purchase your RV these are the guys to see. Here are some pics from last night
Written By: corey m
Thank you for choosing Empire Auto Group East and sharing your experience. Happy to know our team's hospitality made a lasting impression during the show!
February 28, 2025
Terrible place do NOT go here. They don’t care about you just the sales they are making. Save yourself the hassle and go somewhere else!!!!
Written By: Fiona C
Hello Fiona, Thank you for sharing your feedback. We take all customer experiences seriously and value the opportunity to improve. I would like to connect to better understand your experience with our sales department. Please email me at your earliest convenience. Regards, amanda@pmol.ca
February 28, 2025
I can’t express how happy I am with my experience! Sam M was absolutely amazing—so helpful and friendly. He helped me find a car that’s even better than I expected! I’d give this whole experience a 10/10 and would recommend it to everyone searching for a vehicle. The process was super quick, easy, and stress-free. Thank you so much for helping me get such a great car for my family and me!
Written By: Jennifer M
Thank you for sharing your experience with Empire Auto Group East. It's great to see that our team could assist you so effectively in finding a vehicle for your family. We wish you many enjoyable journeys ahead!
