Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1758 Reviews
740Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Service work
July 04, 2018
I had made an appointment for my wipers which do not work; I was told that there was also a recall on a part for my vehicle. After attending to see if my vehicle was finished, the recall part was replaced but no one bothered to look at my broken item which was my main concern. I had to rebook an appointment, still no wipers and now my air conditioning does not work. Vehicle has 38k and needless to say I’m not very happy.
Written By: JOHN A
John, we are sorry to see that you are dissatisfied. I have spoken with our Service Manager, Ray Duguay, and he has informed me that your broken item issue has been resolved. We sincerely apologize for the delay in the parts for A/C. The parts are backordered with the factory and, unfortunately, there is nothing that we as a dealership can do to get the parts here any faster. If you have any further questions or concerns, please do not hesitate to reach out. (705)-566-8400
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Inconsiderate service
July 04, 2018
I was told that the part I needed to fix my AC is on back order with no release date. They wouldn’t replace the part with aftermarket parts and never offered a rental through our warranty. It’s 40 degrees outside and I cannot leave the house because my baby might literally cook in the back seat.
Written By: SCOTT R
Scott, we sincerely apologize for the delay. The parts are backordered with the factory and, unfortunately, there is nothing that we as a dealership can do to get the parts here any faster. If you have any further questions or concerns, please do not hesitate to reach out. (705)-566-8400
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July 04, 2018
Written By: Steve D
Thank you for this fantastic rating, Steve! We appreciate your response.
July 04, 2018
Written By: Steve D
Thank you for this fantastic rating, Steve! We appreciate your response.
July 04, 2018
Written By: Vince L
Thank you for this amazing rating, Vince!
July 04, 2018
Written By: Vince L
Thank you for this amazing rating, Vince!
June 29, 2018
Great people work there
Written By: Grant L
Thank you for the kind words, Grant!
June 29, 2018
Great people work there
Written By: Grant L
Thank you for the kind words, Grant!
June 28, 2018
Fun easy process
Written By: matt b
Thank you for this great review, Matt!
Dealer not organized or prepared
June 25, 2018
no parts in inventory, very simple routine repair took a week. had to scramble for a loaner car and when we got it it was filthy .
Written By: TARA L
Tara, we are disappointed to see this review. I have spoken with our Service Manager, Ray Duguay, and he has informed me that you have been in touch. If you have any further questions or concerns, please do not hesitate to reach out! (705)-566-8400
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