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Jackson's Toyota

181 Mapleview Dr W , Barrie , ON, L4N9E8

Member since February 18, 2014

181 Mapleview Dr W Barrie ON L4N9E8

Overall Score

4.5

Jackson's Toyota

4043 Reviews

1885
Jackson's Toyota

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jackson's Toyota Jackson's Toyota

1.5hr wait for "Express Oil Change"

January 23, 2023

Arrived at 2pm, left at 3:30 for the drive through oil change. Management should stagger the lunch breaks for their technicians so the process keeps moving.

Written By: STEVEN

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Jackson's Toyota Jackson's Toyota
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January 23, 2023

Always great service at Jackson's Toyota. Whether I go for regular maintenance or just an oil change, I know my car will be well taken care of.

Written By: Linda B

Jackson's Toyota responded on June 16, 2025

Hi Linda, Thank you for the review. Have a great day !

Jackson's Toyota Jackson's Toyota

I was happy to bought a car from Jackson’s Toyota

January 23, 2023

Buying a car and choosing the right one was a challenge, but the Jackson’s Toyota sales person helped me a lot with that , he acted in a professional manner and I am personally appreciate that and also the Chelsea were very polite and helpful and I w

Written By: ADDUL S

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Jackson's Toyota Jackson's Toyota
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January 21, 2023

We had such an amazing experience with Jackson's toyota. The transaction was smooth and quick. Customer service was amazing and very detailed with information. We will be back forsure. Brent worked with us from start to finish and was nothing but the best to us, always quick to answering any questions and went above and beyond to make sure we were accommodated.

Written By: Ashley T

Jackson's Toyota Jackson's Toyota
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January 21, 2023

Amir was very helpful and I was happy to get my new vehicle quickly

Written By: Cindy W

Jackson's Toyota Jackson's Toyota
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January 20, 2023

Personal and dedicated work to achieve customer satisfaction.

Written By: Steve C

Jackson's Toyota Jackson's Toyota

Great buying experience.

January 19, 2023

Justin was very friendly and informative with status updates and is always available to answer questions. We even got the opportunity for another car that another customer did not want. On the pick up day, everything was smooth and professional.

Written By: DENNIS

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Jackson's Toyota Jackson's Toyota

Quick and painlessl

January 18, 2023

Purchased new vehicle Eric spoke with me as soon as I came in the door. Where as when I went to Vw no one paid any attention

Written By: BRENDA

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Jackson's Toyota Jackson's Toyota

Engine light on and $1500 bill!

January 18, 2023

Car was running perfect and is 10 years old only 91,000 km. Serviced regularly every year. A week ago the engine light came on as did the Trac light indicating off. Brought to dealer even though on that day both lights turned off. I was charged $1500 for a diagnostic of the oxygen indicator as I was told by dealer, it was a “known issue”. They refused to do any discount under recall even though it was a known issue. I asked and again was told by service desk that the manager doesn’t discount or offer to repair a “known” issue. They fixed the problem and never offered anything. Extremely disappointing from a well known manufacturer ( Toyota) to repair known issues. I’m out $1500 I was expecting to be covered or at least 50%. Service desk advised the manager never provides a discount.

Written By: MICHAEL

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Jackson's Toyota Jackson's Toyota
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January 17, 2023

My rep Bill Loughead is a great rep if you want someone to help you out. I just wish he worked at a different dealership.

Written By: Chester F

Jackson's Toyota responded on January 20, 2023

Thank you for your kind words about Bill Loughead. We're glad to hear that he was able to assist you in finding the right vehicle. We apologize that your total visit did not meet your expectations. We will make sure to share your feedback with the management team and work towards improving the customer experience. Thank you for bringing this to our attention.

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