900-1717 Waverley St , Winnipeg, MB, R3T6A9
Member since February 25, 2016
900-1717 Waverley St Winnipeg MB R3T6A94156 Reviews
1747*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 25, 2023
I had really bad experience with service department. Well i booked an appointment for oil change as well as my car was making some weird clicking noise when i dropped off my car to KRISTA. While car pickup time your attitude states everything about you. I don’t understand why would you guys charge this much. As i bought my car a year ago and its still under the warranty. Anyways, all of the sudden they change the statements and said there is nothing wrong with the car and they charge me $79 for just diagnosing. If i had to pay $70 to Honda from where I bought the car and its under warranty i would have gone to some another service center and it would have more respectful customer service then this Biased treatment. They argued alot even though the assistant manager of service department TOM said "IF YOU HAVE PROBLEM WITH THE SERVICE DONT BRING YOUR CAR HERE" that’s very disrespectful and unprofessional. I paid all the amount they charged me for no reason except the oil change i would never visit them again but i noted your words TOM thankyou, will not come back and i wont recommend my friend and family to give them business.
Written By: Gurbaksh S
November 24, 2023
I accompanied a friend to Winnipeg Honda for a concerning clicking noise near the right side of the engine of their Honda Civic. Having been in the market for a car myself, I was keen to observe their service quality, but what I witnessed was deeply disappointing and a decisive factor against purchasing from them. Despite assurances that any faults found would be covered under my friend’s comprehensive warranty, the dealership’s approach was far from satisfactory. They failed to identify any issue yet charged an exorbitant $159 for the diagnosis. This fee seemed unjustified, particularly given the warranty coverage. Moreover, the interaction with the staff, especially the manager Tom Theissen, was shockingly dismissive. His statement, “IF YOU HAVE ANY PROBLEMS IN SERVICE, DON’T BRING YOUR CAR HERE,” was not only unprofessional but also completely contrary to what one would expect in terms of customer service. This experience at Winnipeg Honda was an eye-opener. Their inability to effectively diagnose the issue, coupled with unjustified charges and dismal customer service, has strongly influenced my decision against purchasing a car from them. I would caution others to reconsider their options before seeking service or purchasing from this dealership.
Written By: Taran G
Hi Taran, I’m sorry to hear about your experience in service. Please email about this regard at gavin.gragasin@winnipeghonda.ca.
November 24, 2023
I recently visited Winnipeg Honda with my Honda Civic due to a concerning clicking noise near the engine on the right side. Despite having both the standard and extended warranties for the car, the service experience was far from satisfactory. Upon arrival, I was assured that if a fault was found, it would be covered under warranty. However, after their diagnosis, they informed me that they couldn’t find any fault. To my surprise, I was charged $159 just for this diagnostic service. This was unexpected and quite frustrating, considering the warranties I had. The situation escalated when I spoke to the manager, Tom Theissen. His response was extremely unprofessional and disheartening. He stated, “IF YOU HAVE ANY PROBLEMS IN SERVICE, DON’T BRING YOUR CAR HERE.” Such a statement is not only unhelpful but also reflects poorly on the customer service ethos of the dealership. Based on my experience, I advise caution to potential customers considering Winnipeg Honda for their service needs. The lack of problem resolution, unexpected charges, and poor customer service interaction have led me to suggest looking elsewhere for reliable car service.
Written By: Kiranjeet S
Hi Kiranjeet, thank you for expressing your concerns. I would love to chat about your experience, please email me at gavin.gragasin@winnipeghonda.ca.
November 24, 2023
These guys are failed in car service. Krista doesn’t even know what is she saying. Girl dont show me that attitude. GROW UP KRISTA GROW UP THIS IS NOT CUSTOMER SERVICE YOU MIGHT BE NEW BEE IN THIS BUSINESS. Just so you know YOU are in the business of customer services
Written By: Jatin S
Hi Jatin, I am sorry to hear about your experience in service. I would like to chat with you, please email me at gavin.gragasin@winnipeghonda.ca.