Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1491 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 29, 2022
Written By: Keandre B
Keandre, we are sorry you feel that way. You should be changing your oil once every six months which is twice per year this is the reason why we give you four free oil changes which equals two years free. In regards to the chip and the breaks we would love to help address those situations if you could please call Hesham at 519-659-0888 as I have tried to get a hold of you as did your sales Rep Asmat where he stated we will fix any of the issue, but we have not received a reply yet. I will be more then happy to address the breaks as you are still in the 36 days or 1000km safety guarantee period which means if there is any issue we will fix it at our own expense. Thanks.
April 27, 2022
Buyer beware. I should have known better before I rushed into my purchase here. Do your research. I would not recommend buying a car here or servicing a vehicle here. And definitely do not buy the useless peoples choice warranty either. I have made formal complaints to BBB, MTO, and OMVIC due to their distasteful business practices and misrepresentation of the vehicle they sold me. It’s a shame because I was initially very satisfied until 2 days after my purchase and there were issues upon issues. They’ll claim they fixed the problems but they only made them worse. I took my vehicle to a third party mechanic who had to fix the damages they created trying to “fix” what I brought it in for in the first place. Awful experience that caused a lot of stress weeks before my babies arrival. Stop allowing these frauds to make you believe their fake positive reviews. Nothing, absolutely nothing, is positive about this dealership. They should be shut down for fraud!
Written By: Michelle D
April 27, 2022
Written By: robert e
Congratulations Robert! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
April 27, 2022
Experience I had with Ozzie was amazing he helped me out with a Ford Escape SE for my Family when I had no credit. He’s helping me build my credit from start. I’d like to give a big shout out to Ozzie and anybody who has no credit and needs a car this is the guy you need to go to 100%. He’ll help you out and make sure your needs are met, goes above and beyond.
Written By: Tshawn J
Congratulations Tshawn! glad you are happy with the car and the services we have provided you with. Thank you so much for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
April 26, 2022
This business persists on sending me spam messages to an old client of theirs despite asking several different agents to remove my contact information.
Written By: Alec C
Sorry for the inconvenience Alec, if you can please give us a call at 5196590888 and let us know your number so that we can remove it from our database it would be really appreciative.
April 14, 2022
Camilo made me a rockstar! Best sales experience I've ever had in my lifetime. I went from 0 to hero in 1 day! Thanks Camilo! If you guys ever want the best experience contact Camilo at Empire auto. Premium car for a premium team.
Written By: Aaron P
Congratulations Aaron! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
April 13, 2022
Written By: kareem s
Congratulations Kareem! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
April 08, 2022
Both our vehicles are from Empire. Though we've moved, Dillon was amazing at coordinating bringing our vehicle delivery even hours away. Empire worked with us to ensure we could keep our first vehicle when our family needed an upgrade. Invaluable service.
Written By: Keara C
Congratulations Keara! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
April 08, 2022
Written By: Barb K
Congratulations Barb! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
April 05, 2022
Kindly teach your employees how to deal with new customer, very bad experience and most of them are doing fake promises, I think those 5 stars on google are from your employees or friends just to show new comers good rating
Written By: Adam K
