Empire Auto Group

February 24, 2022

I purchased a car that had a new engine installed from Empire Auto. The car had approximately 100k on it. It was driven very little and started to have engine troubles. I had also a purchased a warranty with the car, which the car was still under. Empire Auto told me that it needed a new engine and that I would have to cover a portion of the engine and the labor. I took it to another mechanic, and he told me that there was no compression due to wore rings, etc. Basically, Empire put in an engine that had many, many more kilometers than the 100k that the car showed. The engine was already worn out when put in. When told this, People's Choice Warranty told me that they don't cover normal wear and tear and only deal with Empire. Normal wear and tear??? It was barely driven over the course of a year. Empire still insisted that I pay a portion of repairs. Not happy with People's Choice Warranty or Empire Auto. I am stuck with a car that I can't drive unless I pay more money, the warranty was useless as well.

Written By: Sandra S

February 23, 2022

Sam was an amazing person who I believe was sent by God to bless me with my 2019 Infiniti QX50 autograph edition. Sam keep up the amazing job and I will be seeing you soon with 3 more person who are interested in your amazing help. ❤️ ❤️ ❤️

Written By: Dayntree T

February 19, 2022

Great experience getting my suv Deepak was a great guy got me what I needed

Written By: matthew b

February 18, 2022

I bought a truck from Depak and am completely satisfied. Even though I had come across a problem with the vehicle shuddering to which they sent the vehicle to McMaster Chevrolet and had a service bulletin addressed which ended up in a $970 bill which Empire auto payed for. I would definitely buy here again

Written By: Krishan's D

February 17, 2022

Very helpful, professional people to deal with.

Written By: Wanda P

February 16, 2022

Haig Douglas n Kyle short great people to deal with thanks guys 👍🏿

Written By: Rushawn B

February 16, 2022

Couldn’t be any happier with the service and dedication I’ve seen ! A huge shout out to Shawn - in 10-12 days we will have our SUV!

Written By: Tasha M

February 15, 2022

Great Experience! I enjoyed working with Kyle on my car purchase and appreciate his knowledgeable, candid no-pressure style, he made sure I got exactly what I was looking for. He's a car guy and relates with the auto enthusiast in all of us!

Written By: Amanda M

February 12, 2022

Enjoy my car experience.. Kyle Short was very friendly and knowledgeable.. He even followed up to see if I had found the car I was looking ..

Written By: Jodi R