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Bank Street Mazda

2575 Bank St , Gloucester, ON, K1T 1M8

Member since June 15, 2017

2575 Bank St Gloucester ON K1T 1M8

Overall Score

4.5

Bank Street Mazda

2319 Reviews

177
Bank Street Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Mazda Bank Street Mazda
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January 24, 2025

Peter Lahaie helped us with the purchase of our car. We had a great experience and he was really helpful in the whole process. I highly recommend him, great guy!

Written By: Mikayla M

Bank Street Mazda responded on January 28, 2025

Thank you, Mikayla . We appreciate your feedback and the 5 STAR review!

Bank Street Mazda Bank Street Mazda
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January 23, 2025

We were very impressed with our salesperson Georges. He was professional, attentive and respectful. , and of course sold us a great car!

Written By: Alex G

Bank Street Mazda responded on January 25, 2025

Hi Alex, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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January 22, 2025

George and Sully provided excellent service, talking me carefully through each step as a first time car buyer!

Written By: Rhiannon F

Bank Street Mazda responded on January 25, 2025

Thank you, Rhiannon. We appreciate your feedback and the 5 STAR review!

Bank Street Mazda Bank Street Mazda
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January 21, 2025

If I could give a lower score, I would. On 6 Dec I signed a contract to purchase a vehicle and made my deposit. I traded in my truck which had a 19,200 loan to pay out. We are now 21 Jan and the loan has still not been paid out. The lender took out an extra payment and thankfully did not pull the second as they continue to await payment. Every time that I speak with the salesman or sales manager I get a different story that always ends with it is the lender’s fault, or worse yet, mine. The contract also has a number of irregularities, such as no deposit amount on the deposit line, government PHEV rebate listed as a manufacturer rebate etc. The bottom line is that they are extremely dishonest, will not take responsibility for their actions and treat customers like dirt.

Written By: Gerry

Bank Street Mazda responded on January 23, 2025

Hi Gerry, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Mazda Bank Street Mazda
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January 20, 2025

I recently purchased a vehicle here and I my experience was great! My salesperson Peter walked me through everything and was very personable and easy to deal with. The financing was taken care of by Sully and he was able to find me a reasonable rate which was good. Would definitely recommend them!

Written By: Kelly M

Bank Street Mazda responded on January 21, 2025

Congratulations on your new vehicle, Kelly and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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January 18, 2025

I sold my 2020 Honda Civic here today through Caleb! He was extremely patient, reasonable, and kind throughout the entire process. There was never a point where I felt pressured to do anything. My sister came with me and he even took the time to give her a quote for her car as well. I was very nervous about selling my car but he made it feel so easy. Thank you Caleb for the best sales experience I’ve had.

Written By: Emily B

Bank Street Mazda responded on January 21, 2025

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Mazda Bank Street Mazda
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January 18, 2025

Had an amazing experience today at this dealership. My sister was selling her car and I was looking to get a quote for my own car. Caleb was the best help. Things were easy and comfortable. I highly recommend Caleb’s service to anyone who is looking to buy/sell a car. Super friendly guy and a great worker! Thanks again Caleb.

Written By: Amanda B

Bank Street Mazda responded on January 21, 2025

Hi Amanda, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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January 16, 2025

Peter , the sales person is a very friendly and nice person . I like the way talked to me and explained things. I will definitely recommend him.

Written By: Dawoud B

Bank Street Mazda responded on January 18, 2025

Thank you, Dawoud. We appreciate your feedback and the 5 STAR review!

Bank Street Mazda Bank Street Mazda
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January 15, 2025

I highly recommend Bank Street Mazda for any Mazda needs you may have. The service I received from Daniel Lucio was truly exceptional. His amazing follow-up throughout the entire process went above and beyond my expectations. Working with Daniel was an absolute pleasure, and I genuinely hope more people get the chance to experience his outstanding service.

Written By: Mauricio R

Bank Street Mazda responded on January 18, 2025

Hi Mauricio, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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I recently purchased a vehicle here and I my experience was great! My salesperson Peter walked me through everything and was very personable and easy to deal with. The financing was taken care of by Sully and was able to find me a reasonable rate.

January 14, 2025

I recently purchased a vehicle here and I my experience was great! My salesperson Peter walked me through everything and was very personable and easy to deal with. The financing was taken care of by Sully and he was able to find me a reasonable rate which was good. Would definitely recommend them!

Written By: Kelly

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