Disbrowe Chevrolet Buick GMC Ltd
116 Edward St , St. Thomas, ON, N5P 4E6
Member since July 12, 2017
116 Edward St St. Thomas ON N5P 4E6Overall Score
Disbrowe Chevrolet Buick GMC Ltd277 Reviews
72Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 08, 2016
Very dissatisfied with the customer service. Had my car (2016) towed in there from out of town because of a problem that i complained about in the past. Wasted a whole day of plans and an appointment. They offer me a complimentary oil change, what a joke my car is new and i have the first 4 free anyway. Also was promised rebate in gas cards if we bought our own visors....again NOTHING. They did a temporary fix and once again have to wait for a part to come in. Did i mention my car is still brand new (purchased in August). ������ NEVER would i recommend them. As well once you drive your car off the lot, your forgotten about. Have to make sure i do my research next time i buy a new car. Sooooo disappointed. All i received was " I understand your upset" lmao.
Written By: Janette Q
Thank you for alerting us of this issue, Janette. We would like to apologize for your experience. We would like to assure you that we never intend to do anything to upset our customers, and we know you've been in contact with our Service Manager Chantal and worked some of this out and are visiting us tomorrow. We hope to turn your opinion around at this time, have a very Merry Christmas to you and your family.
October 21, 2016
A great group of people that truly care about the customer. This is my second purchase from Disbrowe.
Written By: Joyce D
September 10, 2016
I would like to thank Angela , a great experience meeting her and made me feel welcomed and made it easy to find my new purchase .. I love love my new purchase 2016 Chevy Malibu� also thanks to Gary for getting me though the financing and making me feel welcomed as well .. I will defently be telling ppl to shop there ..
Written By: Bobbi C
July 23, 2016
Super happy with our purchase and the service we received! Love our new GMC!
Written By: Dawn C
July 23, 2016
Super happy with our purchase and the service we received! Love our new GMC!
Written By: Dawn C
July 11, 2016
Excellent, fast service today, with no appointment I showed up with a nail in my tire! Thank you so much for fixing my Dodge!
Written By: Julie P
June 09, 2016
I prefer to make the drive to London to Ray Cullen's. The customer service here is terrible. Nothing like having to ask the receptionist to do her job and getting an eye roll about her having to get off her chair. I recently brought my vehicle in a month ago for recall work. Only because I didn't want to pay for the tow to London. I was a week without a vehicle because they wouldn't give me a loaner until the date of my appointement and they couldn't get me into the shop until a week later. Now a month later and my check engine light has continuously gone on and off. A knock sensor, due to poor tuning of my vehicles computer. Never got a follow up call to explain the check engine light or to even ask if I was satisfied with the service. Now I'm tempted to almost pay to have it fixed rather than take it to disbrowes for free. I highly recommend the drive to Ray Cullen's!
Written By: Brittany V
The matter has since been resolved and I was actually quite impressed with my most recent visit to the service shop.
January 14, 2016
Great experience with your Body Shop!!! The Enclave looks like new- your Detailer is like a Fairy Godmother for vehicles, and Maggie was great at keeping me updated. Thanks for the awesome timely service.
Written By: Sarah D
September 14, 2015
Thanks for the great service today what a great team
Written By: Todd H
September 04, 2015
Written By: Taylor J
