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Bank Street Mazda

2575 Bank St , Gloucester, ON, K1T 1M8

Member since June 15, 2017

2575 Bank St Gloucester ON K1T 1M8

Overall Score

4.5

Bank Street Mazda

2327 Reviews

177
Bank Street Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Mazda Bank Street Mazda
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June 29, 2020

Written By: Amanda A

Bank Street Mazda Bank Street Mazda
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June 29, 2020

Written By: Amanda A

Bank Street Mazda Bank Street Mazda
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June 28, 2020

We had a great experience buying a CX-5 2020 at this Mazda location! Our sales associate was Jimmy, and he was straightforward and honest throughout the process. He was very attentive to our needs and always quick to answer questions and follow up. Gave us a great deal, too! Will return.

Written By: Jessica P

Bank Street Mazda responded on December 11, 2020

Congratulations on your new vehicle Jessica! Thank you for the 5 star review!

Bank Street Mazda Bank Street Mazda
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June 28, 2020

We had a great experience buying a CX-5 2020 at this Mazda location! Our sales associate was Jimmy, and he was straightforward and honest throughout the process. He was very attentive to our needs and always quick to answer questions and follow up. Gave us a great deal, too! Will return.

Written By: Jessica P

Bank Street Mazda responded on December 15, 2020

Congratulations on your new vehicle Jessica! Thank you for the 5 star review!

Bank Street Mazda Bank Street Mazda
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June 27, 2020

When I walked into the dealership today with a mask on to ask about the problem I was having with the bluetooth in my car, one of the salesmen was very eager to try and help fix my problem. I noticed that there was no attempt of social distancing between anyone who was working in the showroom. When I asked that the salesman put on a mask because my husband and our granddaughter were in our car, he started searching for a mask. After a few minutes, he told me he couldn't find one. I told him we no longer wanted his help. Sadly Dilawri Bank Street Mazda has decided to not follow the recommendations for social distancing or the wearing of masks when social distancing is not possible.

Written By: Brenda C

Bank Street Mazda responded on December 15, 2020

Hi Brenda. Please accept our sincere apologies for the inconvenience you may have experienced with us. We would like a chance to make this right. If you would kindly contact our customer service department customerservice@dilawricanada.com and we would like to help in any way we can.

Bank Street Mazda Bank Street Mazda
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June 27, 2020

When I walked into the dealership today with a mask on to ask about the problem I was having with the bluetooth in my car, one of the salesmen was very eager to try and help fix my problem. I noticed that there was no attempt of social distancing between anyone who was working in the showroom. When I asked that the salesman put on a mask because my husband and our granddaughter were in our car, he started searching for a mask. After a few minutes, he told me he couldn't find one. I told him we no longer wanted his help. Sadly Dilawri Bank Street Mazda has decided to not follow the recommendations for social distancing or the wearing of masks when social distancing is not possible.

Written By: Brenda C

Bank Street Mazda responded on December 11, 2020

Hi Brenda. Please accept our sincere apologies for the inconvenience you may have experienced with us. We would like a chance to make this right. If you would kindly contact our customer service department customerservice@dilawricanada.com and we would like to help in any way we can.

Bank Street Mazda Bank Street Mazda
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June 26, 2020

Eli and Will are amazing. This dealership provides me excellent service.

Written By: Debra E

Bank Street Mazda responded on December 15, 2020

Thank you for sharing your experience. We appreciate the 5 Star review.

Bank Street Mazda Bank Street Mazda
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June 26, 2020

Eli and Will are amazing. This dealership provides me excellent service.

Written By: Debra E

Bank Street Mazda responded on December 11, 2020

Thank you for sharing your experience. We appreciate the 5 Star review.

Bank Street Mazda Bank Street Mazda
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June 20, 2020

My Bank Street Mazda experience exceeded my expectations! I was admittedly uneasy shopping for a new car during COVID-19, however it didn't last long. I immediately felt at ease in the dealership, and while everyone went out of their way to make me feel welcome and excited to be buying a new car, it was Christian who took it to the next level. His genuine enthusiasm for the vehicle I was interested in, was unmatched. His patience and attention to detail when answering my questions, and his equal efforts to keep my family comfortable while I shopped for our new family vehicle (COVID-19 style) are what gave me the confidence to move forward with the purchase. I would highly recommend this dealership (and the Mazda 5) to anyone!

Written By: Ashley S

Bank Street Mazda responded on December 15, 2020

Thank you for sharing your experience. We appreciate the 5 Star review.

Bank Street Mazda Bank Street Mazda
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June 20, 2020

My Bank Street Mazda experience exceeded my expectations! I was admittedly uneasy shopping for a new car during COVID-19, however it didn't last long. I immediately felt at ease in the dealership, and while everyone went out of their way to make me feel welcome and excited to be buying a new car, it was Christian who took it to the next level. His genuine enthusiasm for the vehicle I was interested in, was unmatched. His patience and attention to detail when answering my questions, and his equal efforts to keep my family comfortable while I shopped for our new family vehicle (COVID-19 style) are what gave me the confidence to move forward with the purchase. I would highly recommend this dealership (and the Mazda 5) to anyone!

Written By: Ashley S

Bank Street Mazda responded on December 11, 2020

Thank you for sharing your experience. We appreciate the 5 Star review.

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