Roadsport Honda
940 Ellesmere Rd. , Scarborough, ON, M1P2W8
Member since April 30, 2015
940 Ellesmere Rd. Scarborough ON M1P2W8Overall Score
Roadsport Honda1931 Reviews
1864Review Ratings Breakdown
Consumer Reviews
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I'm a long time client who has leased 5 cars from Chili @ Roadsport and that should say it all
October 23, 2018
Quick, responsive communication with both sale and service is key to me. At Roadsport I've always appreciated how I'm treated. Honda makes a great car and the service is equally great!
Written By: NOVELLUS G
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View ProfileFast service
October 23, 2018
The advisor was very clear. And service was faster than expected. Usually when I get my service at RoadSport, the service time is faster than their promise time.
Written By: FRANCIS M
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View ProfileService
September 28, 2018
Service level has decreased over past couple of years. Not greeted when I arrived Told advisor that I was there for regular service- was asked which service. Told him to check system & see which service I was due. He said “don’t U know” Not happy with the interaction
Written By: SHIRIN B
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View ProfileExcellent Dealership
September 27, 2018
Roadsport is one of the best if not the best Honda dealer, from sales to servicing. I bought my CRV in 2016 there and have gone for regular maintenance for the last 2.5 years. Very good experience overall. Highly recommended.
Written By: PHILIP
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Unable to keep commitment
September 25, 2018
I have been waiting for 3-4 hours for maintenance services which has 2 hours + of delay. No staff has updated me the progress and no assistancehas been provided. The overall experience is poor
Written By: PO Y
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View ProfileHonda is not what they are advertised anymore.
September 25, 2018
My 2016 Honda accord battery completely failed twice in one day. Wouldn't start. I boosted it and went to my dealer. I was informed that the battery life was over and I needed to get new battery. I was also informed that my car warranty doesn't cover the price of a new battery. I missed my work because of this issue and now I had to pay for a new battery. The payment didn't bother me as much as the fact that my 2 years old car battery failed completely. It was unheard and shocking. To me. This car is not my first car. I had 4 cars before including 2006 Honda civic. The battery on my civic lasted 7 years and was still running until I sold it. I really would like to know why and how brand new car battery failed . I am disappointed and feel betrayed.
Written By: SULTANA
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View ProfileCustomer experience at Mantainance
September 25, 2018
This is not the first time, but I cannot hold it not to raise this. I found the receiptionist at the Part & Service department very rude with tons of attitude! She is also very impatient and she also yelled at me and my children in front of other customers. She just makes me not returning back to Honda again. Everyone else at Roadsport Honda was great, except this lady. Management at Honda need to do something!!!
Written By: MAY M
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View ProfileWorst dealership experience, don't buy from here
September 25, 2018
Purchased a vehicle here. Sales person wouldn't allow us to test drive other cars to compare. He insisted that you are only going to negotiate this one. When you ask them a question they reply in a rude manner. They got a lot of numbers wrong on application. They put licence fee on the loan. The finance loan lady started getting annoyed by our questions. I asked her what is O.A.C that i see everywhere, she said dont know. I told her people are giving low percentages, she said i've never heard of less than 7%. Pure lies. Told her why do i see 4.9% everywhere, she said dont know she has never seen less than 7%. I talked to bank, bank said thats a very extreme rate and my credit score is amazing. Also they have a policy that you aren't allowed to pay off loan within 6 months else there id penalty, even the sales person doesnt agree with that. Worst place to buy a car.
Written By: NOMAN
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View ProfileDisastrous
September 24, 2018
In all of my years dealing with Honda Roadsport, I have never had an experience quite so bad. I brought my Accord in for service and after about 2 hours it was returned to me with a thumbs up. After driving it for a little while, I noticed that something was dragging on the bottom and that every time I went up or down a driveway, there was a scraping sound. Also, the pre-existing shuffling sound of my tires did not go away as I hoped it would after being serviced. I took time out of my work schedule to take the car back in. They told me that there was a piece left hanging by accident but that it was now secured. I brought my car back for the shuffling noise. The service rep told me that that several cars had been brought in regarding the same problem - all from the same year and the same make. He advised that it was due to the kind of tires on the car. When I asked him what is going to be done about it, he said that nothing can be done, and that I just have to wear down the tires. Never before have I heard such a lame and unhelpful response to a problem that was in no way my fault but a glitch by Honda. As such, Honda should extend the courtesy to rectify this situation. Why should I have to drive with this shuffling noise? The representative advised that he would call me back tomorrow after speaking with a manager but that he doesn't think anything can be done. Please ensure that a proper and fair resolution is provided before I escalate this matter further. Thank you!
Written By: KALIOPI
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July 16, 2018
Found the price to be very expensive. Found the price to be very expensive. Found the price to be very expensive. Found the price to be very expensive.
Written By: NAVINDRA
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