Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1508 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 03, 2021
Great experience, helped with so many things been coming here for years highly recommend, great friendly staff 👍
Written By: Family W
Hey there! Thank you so much for the kind review. It's a pleasure helping you out! thank you for choosing Empire Auto Group, we hope to see you again soon!
March 02, 2021
The staff are very friendly and helpful. Nasem and Sam and the rest of the team put you first. We are very happy and will go back for sure!
Written By: Crystal S
Hi there Crystal, Thank you for the kind review! I'm glad that Nazem and Sam were able to help you out and give you a good experience with us. We'll be glad to help you out again at any point! Thank you for choosing Empire Auto Group. Don't forget about our two years of free oil changes included on all our certified vehicles. :)
March 02, 2021
While I complained about Matt at Southdale Motors not giving me my refund after countless months, I was lead to Nick at Empire Auto whom within days had me come in and he with no hesitation gave me back my $200.00 plus coffee and apologized for what I had gone through. So if anyone is looking to buy a car please come and ask for Nick amazing dear let ship this is were I am going to get my car.
Written By: Patt A
Hi there Patt, Thank you so much for taking the time to leave us a review. We're glad we were able to improve your experience! We'll be glad to help you with the purchase of your vehicle. We can't wait to see you again and improve your experience even further!
March 01, 2021
100% satisfied with the customer service. Very professional & such an amazing and friendly staff. They put a lot of hard work into getting all your needs met & make sure you dont leave unless you’re happy.
Written By: Rahaf r
Hi Rahaf, Thank you so much for taking the time to leave us a review! We appreciate your kind words, and we're so glad we gave you such a good experience! We hope you enjoy your new vehicle. We'll gladly help you out whenever you need us. don't forget about two years of free oil changes included on all our certified vehicles! Thank you for choosing Empire Auto Group we hope to see you again soon!
March 01, 2021
Written By: moe s
Hi Moe, Thank you for taking the time to leave us a review!
March 01, 2021
Very slow returning calls
Written By: Shawn S
Hi Shawn, Thank you for taking the time to leave us a review. We really appreciate your feedback. We're sorry to hear it took us so long to get back to you! If you have any unresolved questions please feel free to give us a call at 519-659-0888. We hope your experience with us was otherwise great! Thank you for choosing Empire Auto! We hope to see you again soon.
February 24, 2021
Sam and dave went above a d beyond to get me a truck! Thanks so much! 5 star for sure!
Written By: Robert L
Hello Robert, Thank for your feedback, we appreciate our customer's taking their time to leave us reviews. We are so pleased that Sam and Dave provided exceptional customer service to you during your visit, and that you felt supported during the process. If you have any questions, please call our dealership and we will be happy to assist you the best we can. (519) 659- 0888 Welcome to the Empire Auto Group Family!
February 22, 2021
Easily the easiest car buying experience ever. Osman was amazing and exceptionally helpful though the whole process.
Written By: Scott P
Hey Scott! Thanks so much for leaving us a review. We're glad the process was made so easy for you! We hope you enjoy your new vehicle. Don't forget about our two years of free oil changes included on all our certified vehicles. We hope to see you again soon! :)
February 20, 2021
I purchased my 2013 Hyundai Elantra from Empire Auto group in December 2020. I would say it was the best experience I have had when it comes to purchasing vehicles. The process was very quick and smooth. Despite my fair credit score. I was still able to get a decent compact car that I've always dreamt of at a good price and unbeatable interest rate. I'm so grateful to Adams and Nick who dedicated their time in finding me this great deal. They were so professional my dealings with them. I recommend you guys to go check them out for you car purchases. I'm certain you won't regret it.
Written By: Jessica B
Hey Jessica! Thanks so much for taking the time to leave us a review! I'm happy to hear that we got you into the car of your dreams, that's amazing. Thank you for choosing us! Don't forget about our two years of free oil changes included on all our certified vehicles. We'll be glad to help you out whenever you need us, we hope to see you again soon!
February 19, 2021
I was helped by Nicole and Sam and what an absolute wonderful experience! So helpful and always ready to be of service! Definitely star employees compared to most people I've dealt with over the years.
Written By: Tj H
Hi TJ, Thanks so much for leaving us such a kind review! It was a pleasure helping you out. We hope to see you again. Don't forget about our two years of free oil changes included on all our certified vehicles! :)
