WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1780 Reviews
868Review Ratings Breakdown
Consumer Reviews
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December 05, 2016
Fast friendly, reliable service that has been consistent for at least a year and a half now.
Written By: Karl M
Thank you for for completing a review of your service visits at Nurse Chevrolet Cadillac. We look forward to seeing you again.
Truly professional and ethical, hardly matched by any other dealership.
November 25, 2016
I already knew they had a reputation for quality customer service but once I saw an SRX that I liked and drove from Windsor Ontario to do a test drive, Barry Chamberlain from the sales team exceeded my expectations. All paperwork and service details were shared with me prior to my trip, the car was crisp cleaned top to bottom by their professional detailer and ready to go. The detailer even came to see my reaction and I praised his great job. I liked the car very much and had one of easiest car transactions in my life. Barry even spent time training me and making sure I understand all the ins and outs of the vehicle. He did not stop there and sweetened my deal further which meant a lot to me. Thanks to Barry’s efforts, I drove out a few hours later with a happy smile. Kudos to Mary and all the staff for setting the bars so high. Truly professional and ethical, hardly matched by any other dealership. This is how business should be done.
Written By: Homan
Homan, Thank you for taking the time to complete a review of your experience at Nurse Chevrolet Cadillac. Congratulations on your vehicle purchase. We sincerely appreciate you making the trip from Windsor and are so glad that you found your vehicle purchase to be efficient and that you enjoyed working with Barry and the team.
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Thank you!
November 18, 2016
Since I purchased my Chevy Cruze in August I have been extremely happy with every member of the Nurse Chev Olds team that I have met. I have found extreme courtesy and the quest to go above and beyond the norm from all. Thank you!
Written By: Susan
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Awesome
November 16, 2016
Scott put it all together in a very timely and professional manner. I love my new Trax and the tech help I have received after the sale have been invaluable.Thanks
Written By: Jane
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November 15, 2016
Outstanding service, including a shuttle service and waiting area with espresso, and veal sandwiches
Written By: Chris K
Chris - Thank you very much for taking the time to complete a review of Nurse Chevrolet Cadillac. We're happy to hear that you like the amenities and service that our dealership offers. We look forward to seeing you again.
November 15, 2016
Outstanding service, including a shuttle service and waiting area with espresso, and veal sandwiches
Written By: Chris K
Chris - Thank you very much for taking the time to complete a review of Nurse Chevrolet Cadillac. We're happy to hear that you like the amenities and service that our dealership offers. We look forward to seeing you again.
Unsatisfied
November 12, 2016
I am very unhappy with visit to Chevrolet nurse whitby, two of my rims are slightly bent and I came in to get them replaced, Evan Andrews was my service advisor and was very disrespectful and rude towards me he also refused to replace and even balance my tires, I bought a brand new truck expecting everything to be perfect and it's not.
Written By: Daniel
Thank you for completing a review of Nurse Chevrolet Cadillac. Our goal is to have our guests be completely satisfied with each visit. With regards to your specific concerns about repairs to the truck you recently purchased, they have been passed along to both the Sales and Service Managers, of which one or both of which will reach out to you.
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November 10, 2016
Service was terrible. I made an appointment for a 10 am service. They were to do a fall maintenance, a recall, and to check a few things. Arrived before 10, gave them the keys and they talked me into a transmission flush, and a coolant flush. I told them to go ahead as long as they were done by 2pm. I repeated that I need the car back by 2 pm because I had to pick up my kids. I waited there for almost 4 hours. At about 1:30 I asked for a status and to make sure they were going to be done by 2. The girl told me that they had only completed the oil change, a n d were just about to start everything else. I said I needed to leave by 2 and she said oh, let me go ask him to stop. WTF????? When I started to question why nothing had been done she kept repeating that she wasn't in charge. Then told me to speak to the guy I had spoken to in the morning. Went to speak to him and couldn't find him. She then tells me he went on lunch. He came back in a bit and tried to figure out a way to book me an appointment for another day. I explained to him how I had specifically taken a vacation day to bring the car in. He seemed to understand my complaint and wanted to help but didn't really know how. I asked to speak to the person in charge. He took me to the office of a dude named Guy. Very condescending. I asked what happened and why it took them hours to do an oil change.....his response was this is a busy time for them, people want their tires changed....? Huh??? I said I had an appointment and he just shrugged. I then just said I wanted to leave. They proceeded to charge me $60 for the oil change. I DIDN'T EVEN WANT AN OIL CHANGE!!!!! THE ONLY REASON THEY DID IT WAS BECAUSE IT WAS PART OF THE FALL MAINTENANCE PACKAGE! I still had plenty of time till my next oil change. So basically I took a vacation day to sit in the service lobby all day watching daytime television with my 1 year old daughter so I could pay $60 for an oil change I didn't want......thank Nurse Chevrolet!
Written By: JP F
JP- Thank you for taking the time to complete a review of your recent experience at Nurse Chevrolet Cadillac. I am sorry to hear of your frustrations. Your comments have been escalated to the Dealer and General Manager, one of which will reach out to you tomorrow.
great service manager
November 09, 2016
Received an update, courteous call daily, via telephone. Parts took a while to arrive, but repaired to the utmost satisfaction. Truck was ready when we arrived.
Written By: Raymond
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November 09, 2016
Great service. I booked my appointment about a week in advance, dropped off my vehicle while before my vacation. We communicated via email, and when I got home everything was done and my car was waiting for me. Nice to come home to a fully serviced vehicle. They washed my car and are storing my tires for free (first season). Great people and great service. That's what I want and that is what I got.
Written By: Brad S
Brad - Thank you for taking the time to complete a review about your service experience at Nurse Chevrolet Cadillac. Enjoy your new winter tires.
