Saskatoon Motor Products
715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V1Overall Score
Saskatoon Motor Products4323 Reviews
1305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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July 30, 2021
Stevie J was wonderful to work with. He was honest and up front from the get go. He kept us in the loop and answers questions in a timely manner. Overall great experience!
Written By: Tammy L
July 30, 2021
Not a great experience with service. Told them I had a code show up stating I should get my suspension checked…they failed to tell me they would need to run diagnostics and there would be a charge. $180 for diagnostics. Rotated my new winter tires I’d just put on two months ago and changed my oil even though it was at 50% for oil life. 6.5 hours to wait for stuff that didn’t even need to be done. 🤷🏻♀️ Next time I’ll ask BEFORE I bring it in what their maintenance entails.
Written By: Crk025
Hello, it looks like in your case we could have done a better job with communication, and we apologize. I do not know if it applies in your case, but in our severe-duty environment, it is recommended that oil be changed every 6,000 km or, in the case of lower mileage vehicles, minimally twice yearly. We should review your maintenance schedule fully, and distinguish between maintenance and repair. Maintenance is preventative and is completed on a schedule, whereas repair involves diagnosis followed by treatment. I invite you to please contact me directly, and we could review the details of your Service visit together. At SMP, our goal is to provide service that merits a 5 out 5, and I would appreciate the opportunity to address or correct any perceived deficiencies. When you have time, let's discuss. Looking forward to hearing from you. All the best, Michael Kocsis, Assistant Service Manager.
July 29, 2021
Written By: Bart A
July 29, 2021
they went out if their way to ensure we drove the car we wanted home...when the other guys were NOT flexible, SMP certainly was
Written By: sabina e
July 28, 2021
I had Casey help me pick out a vehicle. He was very friendly and knowledgeable. I could tell he enjoyed his job. Also the person that helped me with the financial part was very nice. And I appreciated the ride to the insurance place from your driver. I would definitely buy from there again and recommend it to others
Written By: Bev S
July 27, 2021
Written By: Jessica N
July 25, 2021
I bought a 13 Chevy Cruze and immediately something with the vehicle felt off. They let me bring it back in and take one of their mechanics for a ride in it and then check it out himself. They assured me it was running as it should. A couple days later the check engine light came on and it was leaking fluids from the bottom. They re did the seals that were leaking but informed me that the check engine light was a bigger issue, not covered by the warranty I purchased for the vehicle. I was in a tough position as I need a vehicle for work and by this point had already gone for way too long without one before finding this Chevy Cruze. I didn't have the luxury to actually exchange the vehicle and wait for something else in the same price bracket to show up. I also wasn't prepared to spend any more money on this vehicle that I had literally just purchased from them as that seemed extremely unfair since they guaranteed it had been "reconditioned" and was in great running order.SMP contacted me and let me know that since I just bought the vehicle and was still within my exchange window that they would fix the issue as if it were covered under my warrantee and charge me accordingly. I was dumbfounded but had no choice because as mentioned earlier, a vehicle is a necessity for me due to my career. SMP actually made me pay a 250 dollar deductible to fix an issue on a vehicle that they had sold me less than 30 days earlier...and to make it worse they acted like they were doing me a favour. This happened a month before the pandemic started and I'm still just as dissatisfied with this situation.
Written By: prairie e
Hello - please reach out to us directly or provide us with your information so that we are able to reach out to you. We have new ownership at SMP, and we would like to chat with you and review your experience. Customer service is extremely important to us, so we would like the opportunity to chat with you. If we feel that you were not handed appropriately, we will work with you to ensure you are satisfied. Thank you.
July 21, 2021
Written By: Beth C
July 20, 2021
Just bought a Nissan from SMP. Highly recommended. Kris K. worked hard to get me in the right SUV for my family. We tested out a lot of different vehicles. There was no pressure, and we were able to make a good deal. Logan from finance got a better interest rate than I ever thought I would've been approved for. Great experience. I would recommend SMP to my family and friends.
Written By: Shelby A
July 17, 2021
Written By: Tim W
