715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V14325 Reviews
1305*Showing a selection of the total reviews available from Google.
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July 25, 2021
I bought a 13 Chevy Cruze and immediately something with the vehicle felt off. They let me bring it back in and take one of their mechanics for a ride in it and then check it out himself. They assured me it was running as it should. A couple days later the check engine light came on and it was leaking fluids from the bottom. They re did the seals that were leaking but informed me that the check engine light was a bigger issue, not covered by the warranty I purchased for the vehicle. I was in a tough position as I need a vehicle for work and by this point had already gone for way too long without one before finding this Chevy Cruze. I didn't have the luxury to actually exchange the vehicle and wait for something else in the same price bracket to show up. I also wasn't prepared to spend any more money on this vehicle that I had literally just purchased from them as that seemed extremely unfair since they guaranteed it had been "reconditioned" and was in great running order.SMP contacted me and let me know that since I just bought the vehicle and was still within my exchange window that they would fix the issue as if it were covered under my warrantee and charge me accordingly. I was dumbfounded but had no choice because as mentioned earlier, a vehicle is a necessity for me due to my career. SMP actually made me pay a 250 dollar deductible to fix an issue on a vehicle that they had sold me less than 30 days earlier...and to make it worse they acted like they were doing me a favour. This happened a month before the pandemic started and I'm still just as dissatisfied with this situation.
Written By: prairie e
Hello - please reach out to us directly or provide us with your information so that we are able to reach out to you. We have new ownership at SMP, and we would like to chat with you and review your experience. Customer service is extremely important to us, so we would like the opportunity to chat with you. If we feel that you were not handed appropriately, we will work with you to ensure you are satisfied. Thank you.
July 20, 2021
Just bought a Nissan from SMP. Highly recommended. Kris K. worked hard to get me in the right SUV for my family. We tested out a lot of different vehicles. There was no pressure, and we were able to make a good deal. Logan from finance got a better interest rate than I ever thought I would've been approved for. Great experience. I would recommend SMP to my family and friends.
Written By: Shelby A
July 15, 2021
I purchased a used vehicle, out of Province and unseen (due to Covid) from Angela Sipko at SMP. I'd never done such a thing and Angela was so patient and helpful. She answered my many questions, provided a video, and was fabulous to deal with. They provided delivery and sent all the paperwork ahead of time so I wasn't put on the spot at delivery. A few days after receiving my car, an issue came up. Angela and SMP came through and made it right. Through the process I spoke with a few folks at SMP and everyone seemed genuinely happy in their job. Cannot recommend them more.
Written By: Lisa M
July 14, 2021
Great place to deal ,service was amazing .chris and logan were the best.thanks again guys.
Written By: Sandra P
Sandra, thank you for your kind review; we are happy to pass along your comments to the team here at Saskatoon Motor Products!